Uploaded image for project: 'Help-Desk'
  1. Help-Desk
  2. HELP-377

FIWARE.Request.Lab.Spain.Cloud: Unable to connect to a Virtual Machine Display

        Details

        • Type: extRequest
        • Status: Closed
        • Priority: Major
        • Resolution: Done
        • Fix Version/s: Sprint 4.1.1
        • Component/s: FIWARE-LAB-HELP
        • Labels:
          None

          Description

          Hello,

          I’m unable to connect to the "Virtual Machine Display” of any Instance.
          The modal popup shows a loading spinning wheel, and after some seconds, the following message appears: "If display is not responding to keyboard input: click the grey status bar below.”, along with “Failed to connect to server”.

          Please see the attached screenshot for an example.

          Cumprimentos / Best Regards,
          –
          Patrício Batista
          pmbento@onesource.pt
          +351 927 997 532

          http://onesource.pt

          _______________________________________________
          Fiware-lab-help mailing list
          Fiware-lab-help@lists.fi-ware.org
          https://lists.fi-ware.org/listinfo/fiware-lab-help

          1. File
            signature.asc
            0.8 kB
            FIWARE-LAB-HELP
          1. image001.jpg
            33 kB
          2. Screen Shot 2014-10-13 at 11.48.32.png
            73 kB

            Activity

            Ascending order - Click to sort in descending order
            FIWARE-LAB-HELP FIWARE-LAB-HELP created issue -
            Hide
            Permalink
            henar Henar Muñoz added a comment -

            Hi Patricio
            Thanks for contacting us. Yes, it's true, it is not working and are working to solve it. In case you want to access to a VM you can access by ssh.
            Sorry for any inconvenience,
            Regards,
            Henar

            De: fiware-lab-help-bounces@lists.fi-ware.org fiware-lab-help-bounces@lists.fi-ware.org En nombre de Patrício Batista
            Enviado el: lunes, 13 de octubre de 2014 12:51
            Para: fiware-lab-help@lists.fi-ware.org
            Asunto: [Fiware-lab-help] Cloud: Unable to connect to a Virtual Machine Display

            Hello,

            I'm unable to connect to the "Virtual Machine Display" of any Instance.
            The modal popup shows a loading spinning wheel, and after some seconds, the following message appears: "If display is not responding to keyboard input: click the grey status bar below.", along with "Failed to connect to server".

            Please see the attached screenshot for an example.

            Cumprimentos / Best Regards,
            –
            Patrício Batista
            pmbento@onesource.pt
            +351 927 997 532
            [OneSource]
            http://onesource.pt

            [cid:image001.jpg@01CFE6E8.1F2BD080]

            Show
            henar Henar Muñoz added a comment - Hi Patricio Thanks for contacting us. Yes, it's true, it is not working and are working to solve it. In case you want to access to a VM you can access by ssh. Sorry for any inconvenience, Regards, Henar De: fiware-lab-help-bounces@lists.fi-ware.org fiware-lab-help-bounces@lists.fi-ware.org En nombre de Patrício Batista Enviado el: lunes, 13 de octubre de 2014 12:51 Para: fiware-lab-help@lists.fi-ware.org Asunto: [Fiware-lab-help] Cloud: Unable to connect to a Virtual Machine Display Hello, I'm unable to connect to the "Virtual Machine Display" of any Instance. The modal popup shows a loading spinning wheel, and after some seconds, the following message appears: "If display is not responding to keyboard input: click the grey status bar below.", along with "Failed to connect to server". Please see the attached screenshot for an example. Cumprimentos / Best Regards, – Patrício Batista pmbento@onesource.pt +351 927 997 532 [OneSource] http://onesource.pt [cid:image001.jpg@01CFE6E8.1F2BD080]
            henar Henar Muñoz made changes -
            Field Original Value New Value
            Attachment image001.jpg [ 11447 ]
            mcp Miguel Carrillo made changes -
            Assignee Henar Muñoz [ henar ]
            mcp Miguel Carrillo made changes -
            Status To Do [ 10001 ] In Progress [ 3 ]
            Assignee Henar Muñoz [ henar ] Miguel Carrillo Pacheco [ mcp ]
            mcp Miguel Carrillo made changes -
            Resolution Done [ 10000 ]
            Status In Progress [ 3 ] Done [ 10000 ]
            mcp Miguel Carrillo made changes -
            Assignee Miguel Carrillo Pacheco [ mcp ] Henar Muñoz [ henar ]
            mev Manuel Escriche made changes -
            Component/s FIWARE-LAB-HELP [ 10279 ]
            mev Manuel Escriche made changes -
            Workflow Basic Workflow [ 15547 ] FW eRequest Workflow [ 16071 ]
            Issue Type Question [ 10004 ] eRequest [ 10101 ]
            FI-WARE Environment FI-LAB [ 10100 ]
            Resolution Done [ 10000 ]
            mev Manuel Escriche made changes -
            Resolution Done [ 10000 ]
            mev Manuel Escriche made changes -
            Workflow FW eRequest Workflow [ 16071 ] eRequest Workflow-2 [ 16566 ]
            mev Manuel Escriche made changes -
            Status Done [ 10000 ] In Progress [ 3 ]
            mev Manuel Escriche made changes -
            Status In Progress [ 3 ] Done [ 10000 ]
            mev Manuel Escriche made changes -
            Workflow eRequest Workflow-2 [ 16566 ] FW eRequest Workflow [ 16993 ]
            mev Manuel Escriche made changes -
            Fix Version/s Sprint 4.1.1 [ 10737 ]
            mev Manuel Escriche made changes -
            Reporter FIWARE-LAB-HELP [ fiware-lab-help ] FW External User [ fw.external.urser ]
            backlogmanager Backlog Manager made changes -
            Summary [Fiware-lab-help] Cloud: Unable to connect to a Virtual Machine Display FIWARE.Request.Lab.Cloud: Unable to connect to a Virtual Machine Display
            mev Manuel Escriche made changes -
            Workflow FW eRequest Workflow [ 16993 ] FW extRequest Workflow-II [ 41066 ]
            Status Done [ 10000 ] Closed [ 6 ]
            Issue Type eRequest [ 10101 ] extRequest [ 10104 ]
            mev Manuel Escriche made changes -
            Sender Email pmbento@onesource.pt
            mev Manuel Escriche made changes -
            HD-Node Spain [ 10846 ]
            backlogmanager Backlog Manager made changes -
            Summary FIWARE.Request.Lab.Cloud: Unable to connect to a Virtual Machine Display FIWARE.Request.Lab.Spain.Cloud: Unable to connect to a Virtual Machine Display
            Transition Time In Source Status Execution Times Last Executer Last Execution Date
            To Do To Do In Progress In Progress
            		2h 33m 1 Miguel Carrillo 13/Oct/14 3:25 PM
            Done Done In Progress In Progress
            		9d 7h 3m 1 Manuel Escriche 22/Oct/14 10:29 PM
            In Progress In Progress Done Done
            		1m 39s 2 Manuel Escriche 22/Oct/14 10:31 PM
            Done Done Closed Closed
            		446d 11h 39m 1 Manuel Escriche 12/Jan/16 9:10 AM

              People

              • Assignee:
                henar Henar Muñoz
                Reporter:
                fw.ext.user FW External User
              • Votes:
                0 Vote for this issue
                Watchers:
                1 Start watching this issue

                Dates

                • Created:
                  Updated:
                  Resolved: