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  1. Help-Desk
  2. HELP-3568

FIWARE.Request.Tech.Apps.Store.InstallationProblems

    Details

    • Type: extRequest
    • Status: Closed
    • Priority: Major
    • Resolution: Done
    • Fix Version/s: 2021
    • Component/s: FIWARE-TECH-HELP
    • Labels:
      None

      Description

      Hello,

      I'm a member of a team funded by Fractals and I'm trying to install an
      instance of Wstore GE on our Ubuntu server. Ubuntu is deployed as instance
      in FiLabs. I'm following this guide
      https://forge.fiware.org/plugins/mediawiki/wiki/fiware/index.php/Store_-_W-Store_-_Installation_and_Administration_Guide

      The script setup.sh fails giving the error in the image. The same error
      happens if I try installing manually at the step python manage.py
      createsite site_name http://host:port (with real name and host).
      I would really appreciate any advice, I tried everything I could find in
      forums


      Best,
      Ana

      _______________________________________________
      Fiware-lab-help mailing list
      Fiware-lab-help@lists.fi-ware.org
      https://lists.fi-ware.org/listinfo/fiware-lab-help

      [Created via e-mail received from: N ana <nanaxttp@gmail.com>]

        Activity

        Transition Time In Source Status Execution Times Last Executer Last Execution Date
        Open Open In Progress In Progress
        59m 36s 1 Francisco de la Vega 14/Jul/15 3:25 PM
        In Progress In Progress Answered Answered
        16d 20h 37m 1 Francisco de la Vega 31/Jul/15 12:03 PM
        Answered Answered Closed Closed
        2s 1 Francisco de la Vega 31/Jul/15 12:03 PM
        fla Fernando Lopez made changes -
        Fix Version/s 2021 [ 12600 ]
        mev Manuel Escriche made changes -
        HD-Enabler WStore [ 10858 ]
        HD-Chapter Apps [ 10836 ]
        mev Manuel Escriche made changes -
        Sender Email nanaxttp@gmail.com
        mev Manuel Escriche made changes -
        Summary FIWARE.Request.Lab.Apps.Store.InstallationProblems FIWARE.Request.Tech.Apps.Store.InstallationProblems
        fdelavega Francisco de la Vega made changes -
        Resolution Done [ 10000 ]
        Status Answered [ 10104 ] Closed [ 6 ]
        fdelavega Francisco de la Vega made changes -
        Status In Progress [ 3 ] Answered [ 10104 ]
        fdelavega Francisco de la Vega made changes -
        Summary [Fiware-lab-help] Wstore installation problems FIWARE.Request.Lab.Apps.Store.InstallationProblems
        fdelavega Francisco de la Vega made changes -
        Status Open [ 1 ] In Progress [ 3 ]
        Hide
        fdelavega Francisco de la Vega added a comment -

        My response to the issuer follows

        Dear Ana,

        There is an issue with the versión of Pymongo, this problem happens with the version 3 of this library.

        You can fix the problem by unistalling the version 3 of pymongo and installing the 2.8.

        $(virtenv) pip install "pymongo==2.8"

        Alternatively you can replace the script python-dep-install.sh by the one in the develop branch of github

        https://github.com/conwetlab/wstore/blob/develop/python-dep-install.sh

        Best regards,
        Francisco

        Show
        fdelavega Francisco de la Vega added a comment - My response to the issuer follows Dear Ana, There is an issue with the versión of Pymongo, this problem happens with the version 3 of this library. You can fix the problem by unistalling the version 3 of pymongo and installing the 2.8. $(virtenv) pip install "pymongo==2.8" Alternatively you can replace the script python-dep-install.sh by the one in the develop branch of github https://github.com/conwetlab/wstore/blob/develop/python-dep-install.sh Best regards, Francisco
        alfopietro Pietropaolo Alfonso made changes -
        Assignee Francisco de la Vega [ fdelavega ]
        alfopietro Pietropaolo Alfonso made changes -
        Field Original Value New Value
        Component/s FIWARE-TECH-HELP [ 10278 ]
        fw.ext.user FW External User created issue -

          People

          • Assignee:
            fdelavega Francisco de la Vega
            Reporter:
            fw.ext.user FW External User
          • Votes:
            0 Vote for this issue
            Watchers:
            2 Start watching this issue

            Dates

            • Created:
              Updated:
              Resolved: