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  1. Help-Desk
  2. HELP-3525

FIWARE.Request.Tech.Cloud.PaaSManager.InfrastructureError

        Details

        • Type: extRequest
        • Status: Closed
        • Priority: Major
        • Resolution: Done
        • Fix Version/s: 2021
        • Component/s: FIWARE-TECH-HELP
        • Labels:
          None

          Description

          Hello.

          I am trying to deploy a Blueprint instance from a Blueprint Template with
          two tiers, and I get the following error: "Error: Infrastructure error Error
          creating server: String index out of range: -10" I am connected to Spain2
          region

          On the other hand, I would like to know how to connect to different Tier
          using SSH.

          Thanks!

          —
          El software de antivirus Avast ha analizado este correo electrónico en busca de virus.
          https://www.avast.com/antivirus

          _______________________________________________
          Fiware-lab-help mailing list
          Fiware-lab-help@lists.fi-ware.org
          https://lists.fi-ware.org/listinfo/fiware-lab-help

          [Created via e-mail received from: Javier Garrido Diaz <apps@enoges.com>]

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            Activity

            Ascending order - Click to sort in descending order
            fw.ext.user FW External User created issue -
            alfopietro Pietropaolo Alfonso made changes -
            Field Original Value New Value
            Assignee Spain Node Support Team [ spain.node ]
            mev Manuel Escriche made changes -
            Component/s FIWARE-LAB-HELP [ 10279 ]
            henar Henar Muñoz made changes -
            Assignee Spain Node Support Team [ spain.node ] Jesus Movilla [ jesus.movilla ]
            henar Henar Muñoz made changes -
            Assignee Jesus Movilla [ jesus.movilla ] Henar Muñoz [ henar ]
            henar Henar Muñoz made changes -
            Status Open [ 1 ] In Progress [ 3 ]
            henar Henar Muñoz made changes -
            Status In Progress [ 3 ] Answered [ 10104 ]
            henar Henar Muñoz made changes -
            Resolution Done [ 10000 ]
            Status Answered [ 10104 ] Closed [ 6 ]
            Hide
            Permalink
            fw.ext.user FW External User added a comment -

            Hi.

            I am getting the same error when I deploy an instance from BluePrint Template. Maybe, the problem is that each tier has diferent keypair??

            Thanks!

            De: Help-Desk jira-help-desk@fi-ware.org
            Enviado el: viernes, 10 de julio de 2015 12:01
            Para: apps@enoges.com
            Asunto: [FI-WARE-JIRA] (HELP-3525) [Fiware-lab-help] RV: Error Cloud Portal

            Hi

            Could you try it again? It should be fixed. Tell me if you continue having problems.
            Thanks a lot for your feedback.
            Regards,
            Henar

            <https://jira.fiware.org/secure/ViewProfile.jspa?name=fw.ext.user> FW External User created an issue

            <https://jira.fiware.org/browse/HELP> Help-Desk / <https://jira.fiware.org/browse/HELP-3525> extRequest <https://jira.fiware.org/browse/HELP-3525> HELP-3525

            <https://jira.fiware.org/browse/HELP-3525> [Fiware-lab-help] RV: Error Cloud Portal

            Issue Type:

            extRequest <https://jira.fiware.org/images/icons/issuetypes/defect.png> extRequest

            Assignee:

            <https://jira.fiware.org/secure/ViewProfile.jspa?name=henar> Henar Muñoz

            Components:

            FIWARE-LAB-HELP

            Created:

            09/Jul/15 10:52 AM

            Priority:

            Major <https://jira.fiware.org/images/icons/priorities/major.png> Major

            Reporter:

            <https://jira.fiware.org/secure/ViewProfile.jspa?name=fw.ext.user> FW External User

            Status:

            Open <https://jira.fiware.org/images/icons/statuses/open.png> Open

            Hello.

            I am trying to deploy a Blueprint instance from a Blueprint Template with
            two tiers, and I get the following error: "Error: Infrastructure error Error
            creating server: String index out of range: -10" I am connected to Spain2
            region

            On the other hand, I would like to know how to connect to different Tier
            using SSH.

            Thanks!

            —
            El software de antivirus Avast ha analizado este correo electrónico en busca de virus.
            <https://www.avast.com/antivirus> https://www.avast.com/antivirus

            Show
            fw.ext.user FW External User added a comment - Hi. I am getting the same error when I deploy an instance from BluePrint Template. Maybe, the problem is that each tier has diferent keypair?? Thanks! De: Help-Desk jira-help-desk@fi-ware.org Enviado el: viernes, 10 de julio de 2015 12:01 Para: apps@enoges.com Asunto: [FI-WARE-JIRA] ( HELP-3525 ) [Fiware-lab-help] RV: Error Cloud Portal Hi Could you try it again? It should be fixed. Tell me if you continue having problems. Thanks a lot for your feedback. Regards, Henar < https://jira.fiware.org/secure/ViewProfile.jspa?name=fw.ext.user > FW External User created an issue < https://jira.fiware.org/browse/HELP > Help-Desk / < https://jira.fiware.org/browse/HELP-3525 > extRequest < https://jira.fiware.org/browse/HELP-3525 > HELP-3525 < https://jira.fiware.org/browse/HELP-3525 > [Fiware-lab-help] RV: Error Cloud Portal Issue Type: extRequest < https://jira.fiware.org/images/icons/issuetypes/defect.png > extRequest Assignee: < https://jira.fiware.org/secure/ViewProfile.jspa?name=henar > Henar Muñoz Components: FIWARE-LAB-HELP Created: 09/Jul/15 10:52 AM Priority: Major < https://jira.fiware.org/images/icons/priorities/major.png > Major Reporter: < https://jira.fiware.org/secure/ViewProfile.jspa?name=fw.ext.user > FW External User Status: Open < https://jira.fiware.org/images/icons/statuses/open.png > Open Hello. I am trying to deploy a Blueprint instance from a Blueprint Template with two tiers, and I get the following error: "Error: Infrastructure error Error creating server: String index out of range: -10" I am connected to Spain2 region On the other hand, I would like to know how to connect to different Tier using SSH. Thanks! — El software de antivirus Avast ha analizado este correo electrónico en busca de virus. < https://www.avast.com/antivirus > https://www.avast.com/antivirus
            fw.ext.user FW External User made changes -
            Attachment image001.jpg [ 17106 ]
            Hide
            Permalink
            fw.ext.user FW External User added a comment -

            Hi Henar.

            I have changed flavor and now Tiers run. Well, the truth is that I have had to build everything again. I have another question. In cloud now, I have 2 tiers, and one Public IP. With muy public IP, I can connect with ssh to that IP. This IP has been assigned to an image located on Tier 1. If I want to get Access to a different image situated into another Tier, Do I have to connect it through image that has public IP? I so. To do that, I have had to send my PEM file to image with public ip, and from terminal connect to other image with pem file. Ok, now I can connect to each image. Tell me. Is this the right way??

            Thanks a lot Henar!

            P.S. Apologise me, if the question is stupid

            De: Help-Desk jira-help-desk@fi-ware.org
            Enviado el: lunes, 13 de julio de 2015 13:39
            Para: apps@enoges.com
            Asunto: [FI-WARE-JIRA] (HELP-3525) [Fiware-lab-help] RV: Error Cloud Portal

            Hi

            I am having a look at your blueprint. You are selecting the flavor tiny, which is not compatible with the iamge Centos6.5, you should use flavor small at least.
            Could you change it and tell me the results?
            Regards,
            Henar

            <https://jira.fiware.org/secure/ViewProfile.jspa?name=fw.ext.user> FW External User created an issue

            <https://jira.fiware.org/browse/HELP> Help-Desk / <https://jira.fiware.org/browse/HELP-3525> extRequest <https://jira.fiware.org/browse/HELP-3525> HELP-3525

            <https://jira.fiware.org/browse/HELP-3525> [Fiware-lab-help] RV: Error Cloud Portal

            Issue Type:

            extRequest <https://jira.fiware.org/images/icons/issuetypes/defect.png> extRequest

            Assignee:

            <https://jira.fiware.org/secure/ViewProfile.jspa?name=henar> Henar Muñoz

            Components:

            FIWARE-LAB-HELP

            Created:

            09/Jul/15 10:52 AM

            Priority:

            Major <https://jira.fiware.org/images/icons/priorities/major.png> Major

            Reporter:

            <https://jira.fiware.org/secure/ViewProfile.jspa?name=fw.ext.user> FW External User

            Status:

            Closed <https://jira.fiware.org/images/icons/statuses/generic.png> Closed

            Hello.

            I am trying to deploy a Blueprint instance from a Blueprint Template with
            two tiers, and I get the following error: "Error: Infrastructure error Error
            creating server: String index out of range: -10" I am connected to Spain2
            region

            On the other hand, I would like to know how to connect to different Tier
            using SSH.

            Thanks!

            —
            El software de antivirus Avast ha analizado este correo electrónico en busca de virus.
            <https://www.avast.com/antivirus> https://www.avast.com/antivirus

            Show
            fw.ext.user FW External User added a comment - Hi Henar. I have changed flavor and now Tiers run. Well, the truth is that I have had to build everything again. I have another question. In cloud now, I have 2 tiers, and one Public IP. With muy public IP, I can connect with ssh to that IP. This IP has been assigned to an image located on Tier 1. If I want to get Access to a different image situated into another Tier, Do I have to connect it through image that has public IP? I so. To do that, I have had to send my PEM file to image with public ip, and from terminal connect to other image with pem file. Ok, now I can connect to each image. Tell me. Is this the right way?? Thanks a lot Henar! P.S. Apologise me, if the question is stupid De: Help-Desk jira-help-desk@fi-ware.org Enviado el: lunes, 13 de julio de 2015 13:39 Para: apps@enoges.com Asunto: [FI-WARE-JIRA] ( HELP-3525 ) [Fiware-lab-help] RV: Error Cloud Portal Hi I am having a look at your blueprint. You are selecting the flavor tiny, which is not compatible with the iamge Centos6.5, you should use flavor small at least. Could you change it and tell me the results? Regards, Henar < https://jira.fiware.org/secure/ViewProfile.jspa?name=fw.ext.user > FW External User created an issue < https://jira.fiware.org/browse/HELP > Help-Desk / < https://jira.fiware.org/browse/HELP-3525 > extRequest < https://jira.fiware.org/browse/HELP-3525 > HELP-3525 < https://jira.fiware.org/browse/HELP-3525 > [Fiware-lab-help] RV: Error Cloud Portal Issue Type: extRequest < https://jira.fiware.org/images/icons/issuetypes/defect.png > extRequest Assignee: < https://jira.fiware.org/secure/ViewProfile.jspa?name=henar > Henar Muñoz Components: FIWARE-LAB-HELP Created: 09/Jul/15 10:52 AM Priority: Major < https://jira.fiware.org/images/icons/priorities/major.png > Major Reporter: < https://jira.fiware.org/secure/ViewProfile.jspa?name=fw.ext.user > FW External User Status: Closed < https://jira.fiware.org/images/icons/statuses/generic.png > Closed Hello. I am trying to deploy a Blueprint instance from a Blueprint Template with two tiers, and I get the following error: "Error: Infrastructure error Error creating server: String index out of range: -10" I am connected to Spain2 region On the other hand, I would like to know how to connect to different Tier using SSH. Thanks! — El software de antivirus Avast ha analizado este correo electrónico en busca de virus. < https://www.avast.com/antivirus > https://www.avast.com/antivirus
            fw.ext.user FW External User made changes -
            Attachment image002.jpg [ 17200 ]
            backlogmanager Backlog Manager made changes -
            Summary [Fiware-lab-help] RV: Error Cloud Portal FIWARE.Request.Lab.RV: Error Cloud Portal
            henar Henar Muñoz made changes -
            Summary FIWARE.Request.Lab.RV: Error Cloud Portal FIWARE.Request.Lab.Cloud.PaaSManager.InfrastructureError
            Description

                            Hello.

            I am trying to deploy a Blueprint instance from a Blueprint Template with
            two tiers, and I get the following error: "Error: Infrastructure error Error
            creating server: String index out of range: -10" I am connected to Spain2
            region

            On the other hand, I would like to know how to connect to different Tier
            using SSH.

            Thanks!



            ---
            El software de antivirus Avast ha analizado este correo electrónico en busca de virus.
            https://www.avast.com/antivirus

            _______________________________________________
            Fiware-lab-help mailing list
            Fiware-lab-help@lists.fi-ware.org
            https://lists.fi-ware.org/listinfo/fiware-lab-help

            [Created via e-mail received from: Javier Garrido Diaz <apps@enoges.com>]
                            Hello.

            I am trying to deploy a Blueprint instance from a Blueprint Template with
            two tiers, and I get the following error: "Error: Infrastructure error Error
            creating server: String index out of range: -10" I am connected to Spain2
            region

            On the other hand, I would like to know how to connect to different Tier
            using SSH.

            Thanks!



            ---
            El software de antivirus Avast ha analizado este correo electrónico en busca de virus.
            https://www.avast.com/antivirus

            _______________________________________________
            Fiware-lab-help mailing list
            Fiware-lab-help@lists.fi-ware.org
            https://lists.fi-ware.org/listinfo/fiware-lab-help

            [Created via e-mail received from: Javier Garrido Diaz <apps@enoges.com>]
            mev Manuel Escriche made changes -
            Component/s FIWARE-TECH-HELP [ 10278 ]
            Component/s FIWARE-LAB-HELP [ 10279 ]
            mev Manuel Escriche made changes -
            Summary FIWARE.Request.Lab.Cloud.PaaSManager.InfrastructureError FIWARE.Request.Tech.Cloud.PaaSManager.InfrastructureError
            mev Manuel Escriche made changes -
            Sender Email apps@enoges.com
            mev Manuel Escriche made changes -
            HD-Enabler Pegasus [ 10864 ]
            HD-Chapter Cloud [ 10837 ]
            fla Fernando Lopez made changes -
            Fix Version/s 2021 [ 12600 ]
            Transition Time In Source Status Execution Times Last Executer Last Execution Date
            Open Open In Progress In Progress
            		1d 1h 9m 1 Henar Muñoz 10/Jul/15 12:01 PM
            In Progress In Progress Answered Answered
            		3s 1 Henar Muñoz 10/Jul/15 12:01 PM
            Answered Answered Closed Closed
            		2d 20h 31m 1 Henar Muñoz 13/Jul/15 8:32 AM

              People

              • Assignee:
                henar Henar Muñoz
                Reporter:
                fw.ext.user FW External User
              • Votes:
                0 Vote for this issue
                Watchers:
                2 Start watching this issue

                Dates

                • Created:
                  Updated:
                  Resolved: