Details
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Type:
extRequest
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Status: Closed
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Priority:
Major
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Resolution: Done
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Fix Version/s: 2021
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Component/s: FIWARE-TECH-HELP
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Labels:None
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Sender Email:
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HD-Chapter:Cloud
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HD-Enabler:Sagitta
Description
Hi there,
we have some problems with installing software via SDC.
When we try REST interface we receive this error message:
com.telefonica.euro_iaas.sdc.exception.SdcRuntimeException: com.telefonica.euro_iaas.sdc.exception.CanNotCallChefException: Node sdc-test is not registered in ChefServer
If we try it via web interface, the situation is similar. Installation process will start and then after a while it changes status to UNINSTALLED.
We tried to find some instructions how to “register node to fiware chef server” but without success.
We will appreciate any help.
Best,
Juraj
—
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[Created via e-mail received from: Juraj Pelikan <juraj.pelikan@gmail.com>]
Activity
| Transition | Time In Source Status | Execution Times | Last Executer | Last Execution Date | |||||
|---|---|---|---|---|---|---|---|---|---|
|
21h 39m | 1 | Jesus Movilla (Inactive) | 24/Jun/15 2:09 PM | |||||
|
4m 44s | 1 | Jesus Movilla (Inactive) | 24/Jun/15 2:14 PM | |||||
|
10s | 1 | Jesus Movilla (Inactive) | 24/Jun/15 2:14 PM |
| Fix Version/s | 2021 [ 12600 ] |
| HD-Enabler | Sagitta [ 10866 ] | |
| HD-Chapter | Cloud [ 10837 ] |
| Sender Email | juraj.pelikan@gmail.com |
| Summary | FIWARE.Request.Lab.Cloud.SwDeployConfig.VMNoRegistered | FIWARE.Request.Tech.Cloud.SwDeployConfig.VMNoRegistered |
| Component/s | FIWARE-TECH-HELP [ 10278 ] | |
| Component/s | FIWARE-LAB-HELP [ 10279 ] |
Hi there,
we didn't here from you for really long time? Is there any progress on this?
We had also second issue with cosmos but we didn't received any response from you at all.
Best,
Juraj
| Summary | [Fiware-lab-help] problems using SDC | FIWARE.Request.Lab.Cloud.SwDeployConfig.VMNoRegistered |
The issue has been emailed:
- Time sent: 13/Jul/15 12:16 PM
- To: juraj.pelikan@gmail.com
- with subject: *(
HELP-3416) [Fiware-lab-help] problems using SDC *
Hi again
The same happens to me in Lannion2 region. Do you have access to other region ?
Best regards
Jesus
Thank you for your response.
Unfortunately we have access only to Lannion2 region.
I'm looking forward to hearing from you.
Best,
Juraj
—
Sent from Mailbox
The issue has been emailed:
- Time sent: 13/Jul/15 11:54 AM
- To: juraj.pelikan@gmail.com
- with subject: *(
HELP-3416) [Fiware-lab-help] problems using SDC *
Hi again
I create a blueprint template with redis2.4.10 product to be installed on Ubuntu14.04 but in Spain2 node and I could not find any problem. Maybe the error comes with the region Lannion2 and your user.
I am gpint to launch the same test in region Lannion2 to find out if there is a problem on that region. Meanwhile, do you have other region different to Lannion2 to work? In case you have, try
Come later with more coclusions.
Best Regards
Jesus
| Attachment | Screen_Shot_2015-07-13_at_10.22.19.png [ 17108 ] |
Dear Jesus,
so we tried it one more time. Unfortunately installation is stuck on “INSTALLING” for more than hour now (please find screenshot attached).
Any advice?
Best,
Juraj
—
Sent from Mailbox
The issue has been emailed:
- Time sent: 13/Jul/15 8:52 AM
- To: juraj.pelikan@gmail.com
- with subject: *(
HELP-3416) [Fiware-lab-help] problems using SDC *
Good morning
Deploy another vm from the same image to have everything properly configured in the VM and so SDC can install software. your sdc-test vm was not generated properly and installation via SDC is not possible.
Sorry for the inconveniences
Best regards
Jesus
Hi there,
its been a while since your last message. Do you have any other advice for us?
Best,
Juraj
—
Sent from Mailbox
Hi,
unfortunately it doesn't help. Do you have any other advice?
Best,
Juraj
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Sent from Mailbox
Hi,
I will definitely try it right now but I am a little bit confused here. From what I have read I do not need to manually install chef. Is this true?
Best,
Juraj
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Sent from Mailbox
Hi,
you can find public IP on screenshot but here it is: 195.220.224.203
j.
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Sent from Mailbox
| Attachment | Screen_Shot_2015-06-25_at_12.02.09.png [ 16966 ] |
Dear Jesus,
as you can see from the screenshot we are using an image which should have SDC enabled. My username is juraj@cloudo.co. I’ll be happy to explain our problems in more detail if needed.
Best,
Juraj
—
Sent from Mailbox
| Resolution | Done [ 10000 ] | |
| Status | Answered [ 10104 ] | Closed [ 6 ] |
| Status | In Progress [ 3 ] | Answered [ 10104 ] |
| Status | Open [ 1 ] | In Progress [ 3 ] |
| Assignee | Henar Muñoz [ henar ] | Jesus Movilla [ jesus.movilla ] |
| Attachment | signature.asc [ 16944 ] |
Dear,
I’ve forwarded your request to the right second level support.
Best,
daniele
_______________________________________________
Fiware-lab-help mailing list
Fiware-lab-help@lists.fi-ware.org
https://lists.fi-ware.org/listinfo/fiware-lab-help
| Assignee | Henar Muñoz [ henar ] |
| Field | Original Value | New Value |
|---|---|---|
| Component/s | FIWARE-LAB-HELP [ 10279 ] |
Good morning
Sorry, I had the issue in a CLOSED state so I stoped following the status.
I recommend you to open a new ticket with the problems you have now.
Which is the ticket related to cosmos?
Sorry for the inconveniences
BR
Jesus