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  1. Help-Desk
  2. HELP-3319

FIWARE.Request.Lab.Instance with allocated public IP is unaccessible (unable to SSH to instance via allocated public IP).

        Details

        • Type: extRequest
        • Status: Closed
        • Priority: Blocker
        • Resolution: Done
        • Fix Version/s: 2021
        • Component/s: FIWARE-LAB-HELP
        • Labels:
          None

          Description

          Hi,

          Instance >3Dstock-instance< was normally accessible this morning, but not it
          is not (unable to SSH to instance via allocated public IP).

          Could you please take look at it ASAP?

          Marjan Štekar

          Account username: marjan.stekar@yac.hr <marjan.stekar@yac.hr>

          —
          Ta e-pošta je bila pregledana z Avast protivirusnim programom.
          https://www.avast.com/antivirus

          [Created via e-mail received from: =?iso-8859-2?Q?Marjan_=A9tekar?= <marjan.stekar@yac.hr>]

            Activity

            Descending order - Click to sort in ascending order
            Transition Time In Source Status Execution Times Last Executer Last Execution Date
            Open Open In Progress In Progress
            		9d 27m 1 Daniele Pavia (Inactive) 24/Jun/15 11:01 AM
            In Progress In Progress Answered Answered
            		8d 6h 13m 1 Daniele Pavia (Inactive) 02/Jul/15 5:15 PM
            Answered Answered Closed Closed
            		12s 1 Daniele Pavia (Inactive) 02/Jul/15 5:15 PM
            fla Fernando Lopez made changes -
            Fix Version/s 2021 [ 12600 ]
            backlogmanager Backlog Manager made changes -
            Summary Instance with allocated public IP is unaccessible (unable to SSH to instance via allocated public IP) FIWARE.Request.Lab.Instance with allocated public IP is unaccessible (unable to SSH to instance via allocated public IP).
            mev Manuel Escriche made changes -
            Sender Email marjan.stekar@yac.hr
            danielepavia Daniele Pavia (Inactive) made changes -
            Resolution Done [ 10000 ]
            Status Answered [ 10104 ] Closed [ 6 ]
            Hide
            Permalink
            danielepavia Daniele Pavia (Inactive) added a comment -

            Dear user,
            due to lack of response this tickect will be closed. Please feel free to open a new ticket if you need further assistance.

            Kind regards

            Show
            danielepavia Daniele Pavia (Inactive) added a comment - Dear user, due to lack of response this tickect will be closed. Please feel free to open a new ticket if you need further assistance. Kind regards
            danielepavia Daniele Pavia (Inactive) made changes -
            Status In Progress [ 3 ] Answered [ 10104 ]
            Hide
            Permalink
            danielepavia Daniele Pavia (Inactive) added a comment -

            Dear user,

            Kind regards

            Show
            danielepavia Daniele Pavia (Inactive) added a comment - Dear user, What is your tenant id? (see: https://forge.fiware.org/plugins/mediawiki/wiki/fiware/index.php/FIWARE_Lab:_Upgrade_to_Community_Account#How_do_I_retrieve_my_tenant_ID.3F What is your FIWARE node? Kind regards
            danielepavia Daniele Pavia (Inactive) made changes -
            Status Open [ 1 ] In Progress [ 3 ]
            danielepavia Daniele Pavia (Inactive) made changes -
            Assignee Pietropaolo Alfonso [ alfopietro ] Daniele Pavia [ danielepavia ]
            mev Manuel Escriche made changes -
            Assignee Pietropaolo Alfonso [ alfopietro ]
            mev Manuel Escriche made changes -
            Priority Major [ 3 ] Blocker [ 1 ]
            mev Manuel Escriche made changes -
            Field Original Value New Value
            Component/s FIWARE-LAB-HELP [ 10279 ]
            fw.ext.user FW External User created issue -

              People

              • Assignee:
                danielepavia Daniele Pavia (Inactive)
                Reporter:
                fw.ext.user FW External User
              • Votes:
                0 Vote for this issue
                Watchers:
                2 Start watching this issue

                Dates

                • Created:
                  Updated:
                  Resolved: