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  1. Help-Desk
  2. HELP-3098

FIWARE.Request.General.FIWARE.Request.Lab.Spanish node getting 504.

        Details

        • Type: extRequest
        • Status: Closed
        • Priority: Major
        • Resolution: Done
        • Fix Version/s: 2021
        • Component/s: FIWARE-GENERAL-HELP
        • Labels:
          None

          Description

          Hello, i just want to alert about the lack of service of the Spain 2 node.
          We are getting timeout almost for more than 12 hours. Yesterday the service
          was flapping all morning long.
          I need to save data from one of my instance.

          Thank you.

          _______________________________________________
          Fiware-general-help mailing list
          Fiware-general-help@lists.fi-ware.org
          https://lists.fi-ware.org/listinfo/fiware-general-help

          [Created via e-mail received from: David Reyes <davilette@gmail.com>]

            Issue Links

            duplicates

            extRequest - Request from external stakeholder received in the help desk HELP-3091 FIWARE.Request.Lab.Spain.Spanish node getting 504

            • Major - Major loss of function.
            • Closed

              Activity

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              fw.ext.user FW External User created issue -
              mev Manuel Escriche made changes -
              Field Original Value New Value
              Component/s FIWARE-LAB-HELP [ 10279 ]
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              fw.ext.user FW External User added a comment -

              Dear David,

              We are aware of this and we have been working today to take it back to normal. Unfortunately we have a network problem that is preventing this node from responding. As you may imagine the situation you describe affect all users in the node and we have been doing all in our hands to restore the service asap.

              We are hoping that we will manage to find a solution soon.

              Regards,

              Miguel

              El 26/05/2015 a las 8:37, David Reyes escribió:
              Hello, i just want to alert about the lack of service of the Spain 2 node.
              We are getting timeout almost for more than 12 hours. Yesterday the service was flapping all morning long.
              I need to save data from one of my instance.

              Thank you.

              Show
              fw.ext.user FW External User added a comment - Dear David, We are aware of this and we have been working today to take it back to normal. Unfortunately we have a network problem that is preventing this node from responding. As you may imagine the situation you describe affect all users in the node and we have been doing all in our hands to restore the service asap. We are hoping that we will manage to find a solution soon. Regards, Miguel El 26/05/2015 a las 8:37, David Reyes escribió: Hello, i just want to alert about the lack of service of the Spain 2 node. We are getting timeout almost for more than 12 hours. Yesterday the service was flapping all morning long. I need to save data from one of my instance. Thank you.
              mcp Miguel Carrillo made changes -
              Link This issue duplicates HELP-3091 [ HELP-3091 ]
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              mcp Miguel Carrillo added a comment -

              the users contacts two channels in two consecutive days for the same problem

              Show
              mcp Miguel Carrillo added a comment - the users contacts two channels in two consecutive days for the same problem
              mcp Miguel Carrillo made changes -
              Status Open [ 1 ] In Progress [ 3 ]
              mcp Miguel Carrillo made changes -
              Status In Progress [ 3 ] Answered [ 10104 ]
              mcp Miguel Carrillo made changes -
              Resolution Done [ 10000 ]
              Status Answered [ 10104 ] Closed [ 6 ]
              mev Manuel Escriche made changes -
              Assignee Miguel Carrillo [ mcp ]
              mev Manuel Escriche made changes -
              Sender Email davilette@gmail.com
              backlogmanager Backlog Manager made changes -
              Summary [Fiware-general-help] Spanish node getting 504 FIWARE.Request.Lab.Spanish node getting 504.
              mev Manuel Escriche made changes -
              Component/s FIWARE-GENERAL-HELP [ 10277 ]
              Component/s FIWARE-LAB-HELP [ 10279 ]
              backlogmanager Backlog Manager made changes -
              Summary FIWARE.Request.Lab.Spanish node getting 504. FIWARE.Request.General.FIWARE.Request.Lab.Spanish node getting 504.
              fla Fernando Lopez made changes -
              Fix Version/s 2021 [ 12600 ]
              Transition Time In Source Status Execution Times Last Executer Last Execution Date
              Open Open In Progress In Progress
              		6h 32m 1 Miguel Carrillo 26/May/15 3:23 PM
              In Progress In Progress Answered Answered
              		2s 1 Miguel Carrillo 26/May/15 3:23 PM
              Answered Answered Closed Closed
              		2s 1 Miguel Carrillo 26/May/15 3:23 PM

                People

                • Assignee:
                  mcp Miguel Carrillo
                  Reporter:
                  fw.ext.user FW External User
                • Votes:
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                  Watchers:
                  2 Start watching this issue

                  Dates

                  • Created:
                    Updated:
                    Resolved: