[HELP-3069] FIWARE.Request.Tech.Cloud.CloudPortal.Issuesauthentication - JIRA

Details

Type: extRequest
Status: Closed
Priority: Major
Resolution: Done
Fix Version/s: 2021
Component/s: FIWARE-TECH-HELP
Labels:
None

Sender Email:
andrea.orler@gmail.com
HD-Chapter:
Cloud
HD-Enabler:
Cloud Portal

Description

Hello again!
After 2 weeks I still have the same issues with my FI-ware app.
Is it possible that the migration still has to be completed or is it more
likely that I have my internal issues?

Thanks,
Andrea Orler

Il giorno ven 8 mag 2015 alle ore 17:09 Andrea Orler <andrea.orler@gmail.com>
ha scritto:

> Thank you for the quick answer, Sàndor!
> I got an email saying that everything was up and working, so I thought I
> had some other problem.
>
> Thank you again, I appreciated!
>
> Andrea
>
> Il giorno ven 8 mag 2015 alle ore 15:26 Sándor Laki <
> laki.sandor@wigner.mta.hu> ha scritto:
>
>> Dear Andrea,
>>
>> The migration to the new identity management component has not finished
>> yet. Our colleagues are working on solving the issue. Please try it later
>> this evening or tomorrow. If the problem is still there, please do not
>> hesitate to contact us.
>>
>> Sorry for your inconvenience!
>> Best regards,
>> Sandor
>>
>>
>> 2015.05.08. 14:59 keltezéssel, Andrea Orler írta:
>>
>> Hello!
>>
>> In the last few days I'm experiencing some issues with the authentication
>> to FI-ware cloud through the APIs.
>>
>> I am developing a simple application based on FI-ware object storage
>> service and it all worked (with some annoying interruption of service
>> sometimes) until few days ago, after the last update of the Identity
>> Manager.
>>
>> I changed my password today, as you requested, but I still have problems
>> with the authentication through APIs (not via the Cloud Portal, though).
>>
>> I can get the token, I can get the tenant, but when requesting for the
>> "authentication json" to http://cloud.lab.fi-ware.org:4730/v2.0/tokens,
>> I get a 401 unauthorized status.
>>
>> Can you kindly tell me you something changed with the authentication or
>> if I'm doing something wrong?
>>
>> Thank you very much,
>> Andrea Orler
>>
>>
>>
>> _______________________________________________
>> Fiware-lab-help mailing listFiware-lab-help@lists.fi-ware.orghttps://lists.fi-ware.org/listinfo/fiware-lab-help
>>
>>
>>
>> –
>> Sándor Laki
>> EU FP7 FI-PPP XIFI project,
>> Wigner Research Centre for Physics,
>> Hungarian Academy of Sciences
>> Konkoly Thege Miklós út 29-33.
>> H-1121, Budapest, Hungary
>> Cell: +36 70 374 2646
>> Skype: sandor.laki
>>
>> XIFI: https://fi-xifi.eu/home.html
>> FI-PPP: http://www.fi-ppp.eu/
>>
>>

_______________________________________________
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Fiware-lab-help@lists.fi-ware.org
https://lists.fi-ware.org/listinfo/fiware-lab-help

[Created via e-mail received from: Andrea Orler <andrea.orler@gmail.com>]

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Attachments

authentication.py

28/May/15 5:53 PM

2 kB

FW External User
requests.txt

30/May/15 12:46 AM

2 kB

FW External User

runserver.png

132 kB

22/May/15 4:01 PM
object_storage.py.png

131 kB

22/May/15 4:01 PM

Activity

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Transition

Time In Source Status

Execution Times

Last Executer

Last Execution Date

Open

In Progress

39m 9s

Alvaro Alonso

22/May/15 11:05 AM

In Progress

Answered

Alvaro Alonso

22/May/15 11:05 AM

Answered

Closed

Alvaro Alonso

22/May/15 11:05 AM

Fernando Lopez made changes - 27/May/21 10:55 AM

Fix Version/s

2021 [ 12600 ]

Manuel Escriche made changes - 11/Apr/16 5:21 PM

HD-Enabler		Cloud Portal [ 10860 ]
HD-Chapter		Cloud [ 10837 ]

Manuel Escriche made changes - 11/Apr/16 8:38 AM

Sender Email

andrea.orler@gmail.com

Manuel Escriche made changes - 16/Dec/15 12:35 PM

Summary

FIWARE.Request.Lab.Cloud.CloudPortal.Issuesauthentication

FIWARE.Request.Tech.Cloud.CloudPortal.Issuesauthentication

Manuel Escriche made changes - 16/Dec/15 11:27 AM

Component/s		FIWARE-TECH-HELP [ 10278 ]
Component/s	FIWARE-LAB-HELP [ 10279 ]

Alvaro Alonso made changes - 31/Jul/15 9:11 AM

Summary

FIWARE.Request.Lab.Re: Issues with authentication to FI-ware cloud

FIWARE.Request.Lab.Cloud.CloudPortal.Issuesauthentication

Backlog Manager made changes - 24/Jul/15 10:54 AM

Summary

Re: [Fiware-lab-help] Issues with authentication to FI-ware cloud

FIWARE.Request.Lab.Re: Issues with authentication to FI-ware cloud

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Alvaro Alonso added a comment - 02/Jun/15 4:08 PM

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Alvaro Alonso added a comment - 02/Jun/15 4:08 PM

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FW External User added a comment - 02/Jun/15 4:07 PM

Great! It worked! Thank you very much for your help, I really appreciated
the commitment you put to solve my problem!

Thank you again,
Andrea

Il giorno mar 2 giu 2015 alle ore 14:36 Álvaro Alonso <aalonsog@dit.upm.es>

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FW External User added a comment - 02/Jun/15 4:07 PM Great! It worked! Thank you very much for your help, I really appreciated the commitment you put to solve my problem! Thank you again, Andrea Il giorno mar 2 giu 2015 alle ore 14:36 Álvaro Alonso <aalonsog@dit.upm.es> _______________________________________________ Fiware-lab-help mailing list Fiware-lab-help@lists.fi-ware.org https://lists.fi-ware.org/listinfo/fiware-lab-help

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FW External User added a comment - 02/Jun/15 2:38 PM

Hi Andrea,

many thanks!! The problem you have in the 3rd request is that you are sending the tenant id in the tenant name. You to fix it you can send:

"auth":
{
"tenantName": "andrea-3 cloud",
"passwordCredentials":

{ "username": "andrea.orler@gmail.com", "password": "***" }

}

or ….

"auth":
{
"tenantId": "00000000000000000000000000004287",
"passwordCredentials":

{ "username": "andrea.orler@gmail.com", "password": "***" }

}

Please, let me know.

BR
–
Álvaro

_______________________________________________
Fiware-lab-help mailing list
Fiware-lab-help@lists.fi-ware.org
https://lists.fi-ware.org/listinfo/fiware-lab-help

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FW External User added a comment - 02/Jun/15 2:38 PM Hi Andrea, many thanks!! The problem you have in the 3rd request is that you are sending the tenant id in the tenant name. You to fix it you can send: "auth": { "tenantName": "andrea-3 cloud", "passwordCredentials": { "username": "andrea.orler@gmail.com", "password": "***" } } or …. "auth": { "tenantId": "00000000000000000000000000004287", "passwordCredentials": { "username": "andrea.orler@gmail.com", "password": "***" } } Please, let me know. BR – Álvaro _______________________________________________ Fiware-lab-help mailing list Fiware-lab-help@lists.fi-ware.org https://lists.fi-ware.org/listinfo/fiware-lab-help

FW External User made changes - 30/May/15 12:46 AM

Attachment

requests.txt [ 16045 ]

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FW External User added a comment - 30/May/15 12:46 AM

Here we are, you'll find attached a .txt with the specification of headers,
bodies and responses of the HTTP requests.

Thank you again,
Andrea

Il giorno ven 29 mag 2015 alle ore 13:30 Álvaro Alonso <aalonsog@dit.upm.es>

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FW External User added a comment - 30/May/15 12:46 AM Here we are, you'll find attached a .txt with the specification of headers, bodies and responses of the HTTP requests. Thank you again, Andrea Il giorno ven 29 mag 2015 alle ore 13:30 Álvaro Alonso <aalonsog@dit.upm.es> _______________________________________________ Fiware-lab-help mailing list Fiware-lab-help@lists.fi-ware.org https://lists.fi-ware.org/listinfo/fiware-lab-help

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FW External User added a comment - 29/May/15 1:31 PM

Hi Andrea,

sorry to insist. But what I need is the final HTTP request your method sends. I’m not an expert in python so I can not analyse the request from the code.

BR
–
Álvaro

_______________________________________________
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Fiware-lab-help@lists.fi-ware.org
https://lists.fi-ware.org/listinfo/fiware-lab-help

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FW External User added a comment - 29/May/15 1:31 PM Hi Andrea, sorry to insist. But what I need is the final HTTP request your method sends. I’m not an expert in python so I can not analyse the request from the code. BR – Álvaro _______________________________________________ Fiware-lab-help mailing list Fiware-lab-help@lists.fi-ware.org https://lists.fi-ware.org/listinfo/fiware-lab-help

FW External User made changes - 28/May/15 5:53 PM

Attachment

authentication.py [ 16022 ]

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FW External User added a comment - 28/May/15 5:53 PM

Hi Álvaro!

Thank you again for the effort you put in helping me.
So, I'm sending you the Python class which handles the authentication
process.
For the HTTP requests, I'm using the Requests
<http://docs.python-requests.org/en/latest/> library.

Thank you again,
Andrea Orler

Il giorno gio 28 mag 2015 alle ore 16:00 Álvaro Alonso <aalonsog@dit.upm.es>

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FW External User added a comment - 28/May/15 5:53 PM Hi Álvaro! Thank you again for the effort you put in helping me. So, I'm sending you the Python class which handles the authentication process. For the HTTP requests, I'm using the Requests < http://docs.python-requests.org/en/latest/ > library. Thank you again, Andrea Orler Il giorno gio 28 mag 2015 alle ore 16:00 Álvaro Alonso <aalonsog@dit.upm.es> _______________________________________________ Fiware-lab-help mailing list Fiware-lab-help@lists.fi-ware.org https://lists.fi-ware.org/listinfo/fiware-lab-help

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FW External User added a comment - 28/May/15 4:01 PM

Hi Andrea,

could you send me the request you are performing to 'http://cloud.lab.fi-ware.org:4730/v2.0/tokens' <http://cloud.lab.fi-ware.org:4730/v2.0/tokens'>

Thanks
–
Álvaro

_______________________________________________
Fiware-lab-help mailing list
Fiware-lab-help@lists.fi-ware.org
https://lists.fi-ware.org/listinfo/fiware-lab-help

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FW External User added a comment - 28/May/15 4:01 PM Hi Andrea, could you send me the request you are performing to 'http://cloud.lab.fi-ware.org:4730/v2.0/tokens' < http://cloud.lab.fi-ware.org:4730/v2.0/tokens '> Thanks – Álvaro _______________________________________________ Fiware-lab-help mailing list Fiware-lab-help@lists.fi-ware.org https://lists.fi-ware.org/listinfo/fiware-lab-help

FW External User made changes - 22/May/15 4:01 PM

Attachment		runserver.png [ 15823 ]
Attachment		object_storage.py.png [ 15824 ]

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FW External User added a comment - 22/May/15 4:01 PM

Hi!
Thank you for you quick answers.
I send you a pair of screenshots to better understand the situation.
I am developing my app with Django, a python framework.

In "object_storage.py" you can find the script I use for authenticating
(which is similar to the one I found here
<https://forge.fiware.org/plugins/mediawiki/wiki/fiware/index.php/Object_Storage_-_User_and_Programmers_Guide>),
with
token_host = 'http://cloud.lab.fi-ware.org:4730/v2.0/tokens'

In "runserver" I'm initializing the app running the code in
"object_storage.py", and I get the error you can see.

If you need any other info, I'll be glad to give it to you.

Thank you again, I'm very grateful!

Andrea

Il giorno ven 22 mag 2015 alle ore 14:50 Álvaro Alonso <aalonsog@dit.upm.es>

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FW External User added a comment - 22/May/15 4:01 PM Hi! Thank you for you quick answers. I send you a pair of screenshots to better understand the situation. I am developing my app with Django, a python framework. In "object_storage.py" you can find the script I use for authenticating (which is similar to the one I found here < https://forge.fiware.org/plugins/mediawiki/wiki/fiware/index.php/Object_Storage_-_User_and_Programmers_Guide >), with token_host = 'http://cloud.lab.fi-ware.org:4730/v2.0/tokens' In "runserver" I'm initializing the app running the code in "object_storage.py", and I get the error you can see. If you need any other info, I'll be glad to give it to you. Thank you again, I'm very grateful! Andrea Il giorno ven 22 mag 2015 alle ore 14:50 Álvaro Alonso <aalonsog@dit.upm.es> _______________________________________________ Fiware-lab-help mailing list Fiware-lab-help@lists.fi-ware.org https://lists.fi-ware.org/listinfo/fiware-lab-help

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FW External User added a comment - 22/May/15 2:51 PM

Hi Andrea,

I don’t fully understand your issue. Which request are you performing?

BR
–
Álvaro

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FW External User added a comment - 22/May/15 2:51 PM Hi Andrea, I don’t fully understand your issue. Which request are you performing? BR – Álvaro _______________________________________________ Fiware-lab-help mailing list Fiware-lab-help@lists.fi-ware.org https://lists.fi-ware.org/listinfo/fiware-lab-help

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Alvaro Alonso added a comment - 22/May/15 2:47 PM

Yes, I answer via email.

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Alvaro Alonso added a comment - 22/May/15 2:47 PM Yes, I answer via email. BR

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Sándor Laki added a comment - 22/May/15 1:15 PM

Dear Alvaro,

Could you please have look at this issue? Andrea's username is
andrea.orler@gmail.com

Deatils:
I can log in to the portal (cloud.lab.fiware.org
<http://cloud.lab.fiware.org>), but I can not reach the object storage
with my app through the APIs using the same user and psw.
I can get the token, I can get the tenant, but when requesting for the
"authentication json" to http://cloud.lab.fi-ware.org:4730/v2.0/tokens,
I get a 401 unauthorized status.

I experience this problem since right after migration.

Best,
Sandor

–
Sándor Laki
EU FP7 FI-PPP XIFI project,
Wigner Research Centre for Physics,
Hungarian Academy of Sciences
Konkoly Thege Miklós út 29-33.
H-1121, Budapest, Hungary
Cell: +36 70 374 2646
Skype: sandor.laki

XIFI: https://fi-xifi.eu/home.html
FI-PPP: http://www.fi-ppp.eu/

_______________________________________________
Fiware-lab-help mailing list
Fiware-lab-help@lists.fi-ware.org
https://lists.fi-ware.org/listinfo/fiware-lab-help

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Sándor Laki added a comment - 22/May/15 1:15 PM Dear Alvaro, Could you please have look at this issue? Andrea's username is andrea.orler@gmail.com Deatils: I can log in to the portal (cloud.lab.fiware.org < http://cloud.lab.fiware.org >), but I can not reach the object storage with my app through the APIs using the same user and psw. I can get the token, I can get the tenant, but when requesting for the "authentication json" to http://cloud.lab.fi-ware.org:4730/v2.0/tokens , I get a 401 unauthorized status. I experience this problem since right after migration. Best, Sandor – Sándor Laki EU FP7 FI-PPP XIFI project, Wigner Research Centre for Physics, Hungarian Academy of Sciences Konkoly Thege Miklós út 29-33. H-1121, Budapest, Hungary Cell: +36 70 374 2646 Skype: sandor.laki XIFI: https://fi-xifi.eu/home.html FI-PPP: http://www.fi-ppp.eu/ _______________________________________________ Fiware-lab-help mailing list Fiware-lab-help@lists.fi-ware.org https://lists.fi-ware.org/listinfo/fiware-lab-help

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FW External User added a comment - 22/May/15 12:29 PM

Dear Sandor,
yes, this is the email connected to my account.
I can log in to the portal (cloud.lab.fiware.org), but I can not reach the
object storage with my app through the APIs using the same user and psw.
I can get the token, I can get the tenant, but when requesting for the
"authentication json" to http://cloud.lab.fi-ware.org:4730/v2.0/tokens, I
get a 401 unauthorized status.

I experience this problem since right after migration.

Thank you,
Andrea Orler

Il giorno ven 22 mag 2015 alle ore 10:49 Sándor Laki <

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FW External User added a comment - 22/May/15 12:29 PM Dear Sandor, yes, this is the email connected to my account. I can log in to the portal (cloud.lab.fiware.org), but I can not reach the object storage with my app through the APIs using the same user and psw. I can get the token, I can get the tenant, but when requesting for the "authentication json" to http://cloud.lab.fi-ware.org:4730/v2.0/tokens , I get a 401 unauthorized status. I experience this problem since right after migration. Thank you, Andrea Orler Il giorno ven 22 mag 2015 alle ore 10:49 Sándor Laki < _______________________________________________ Fiware-lab-help mailing list Fiware-lab-help@lists.fi-ware.org https://lists.fi-ware.org/listinfo/fiware-lab-help

Alvaro Alonso made changes - 22/May/15 11:05 AM

Resolution		Done [ 10000 ]
Status	Answered [ 10104 ]	Closed [ 6 ]

Alvaro Alonso made changes - 22/May/15 11:05 AM

Status

In Progress [ 3 ]

Answered [ 10104 ]

Alvaro Alonso made changes - 22/May/15 11:05 AM

Status

Open [ 1 ]

In Progress [ 3 ]

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Alvaro Alonso added a comment - 22/May/15 11:05 AM

Which problems are you facing?

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Alvaro Alonso added a comment - 22/May/15 11:05 AM Which problems are you facing?

Sándor Laki made changes - 22/May/15 10:51 AM

Component/s

FIWARE-LAB-HELP [ 10279 ]

Sándor Laki made changes - 22/May/15 10:51 AM

Field	Original Value	New Value
Assignee		Alvaro Alonso [ aalonsog ]

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Sándor Laki added a comment - 22/May/15 10:50 AM

Dear Andrea,

The migration to the new IdM was finished. Are you using this email
address in the FIWARE cloud portal?
If not, please send me your email address used there as username.

If I understand correctly, after password change you cannot log in to
the portal. Right? If you experienced other issues please send me asap.
After receiving all the details, I will contact to the IdM operators to
check your user account manually.

Thanks,
Sandor

XIFI: https://fi-xifi.eu/home.html
FI-PPP: http://www.fi-ppp.eu/

_______________________________________________
Fiware-lab-help mailing list
Fiware-lab-help@lists.fi-ware.org
https://lists.fi-ware.org/listinfo/fiware-lab-help

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Sándor Laki added a comment - 22/May/15 10:50 AM Dear Andrea, The migration to the new IdM was finished. Are you using this email address in the FIWARE cloud portal? If not, please send me your email address used there as username. If I understand correctly, after password change you cannot log in to the portal. Right? If you experienced other issues please send me asap. After receiving all the details, I will contact to the IdM operators to check your user account manually. Thanks, Sandor – Sándor Laki EU FP7 FI-PPP XIFI project, Wigner Research Centre for Physics, Hungarian Academy of Sciences Konkoly Thege Miklós út 29-33. H-1121, Budapest, Hungary Cell: +36 70 374 2646 Skype: sandor.laki XIFI: https://fi-xifi.eu/home.html FI-PPP: http://www.fi-ppp.eu/ _______________________________________________ Fiware-lab-help mailing list Fiware-lab-help@lists.fi-ware.org https://lists.fi-ware.org/listinfo/fiware-lab-help

FW External User created issue - 22/May/15 10:26 AM

People

Assignee:

Alvaro Alonso

Reporter:

FW External User

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Dates

Created:

22/May/15 10:26 AM

Updated:

27/May/21 10:55 AM

Resolved:

22/May/15 11:05 AM

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