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  1. Help-Desk
  2. HELP-3054

FIWARE.Request.Tech.Security.IDM-KeyRock.problemswithmyaccount

    Details

    • Type: extRequest
    • Status: Closed
    • Priority: Major
    • Resolution: Done
    • Fix Version/s: 2021
    • Component/s: FIWARE-TECH-HELP
    • Labels:
      None

      Description

      Hi, the system says my email doesn't exist. Instead I registered a while
      ago, see you below.

      Please help
      thanks
      ---------- Forwarded message ----------
      From: <no-reply@account.lab.fi-ware.org>
      Date: 16 December 2014 at 15:33
      Subject: Confirmation instructions
      To: stefano.bigi@sinesy.it

      Hello stefano.bigi@sinesy.it!

      Welcome to FI-LAB! By clicking on the link "I accept" below, you state that
      you have read and accepted the FIWARE Lab Terms and Conditions
      <http://t.signauxcinq.com/e1t/c/5/f18dQhb0S7lC8dDMPbW2n0x6l2B9nMJW7t5XZs1p84BdW4WJ7Gj7fsWM6W8qlRZx56dRSLf8gt4sM02?t=http%3A%2F%2Fwiki.fi-ware.org%2FFI-LAB_Terms_and_Conditions&si=5486914243657728&pi=962afa42-2399-402a-bb89-cd8cd45ac9ed>
      and the creation of your account will be confirmed:

      I accept
      <http://t.signauxcinq.com/e1t/c/5/f18dQhb0S7lC8dDMPbW2n0x6l2B9nMJW7t5XZs1p84BdW4WJ7Gj7fsWM6W8qlRZx56dRSLf8gt4sM02?t=http%3A%2F%2Faccount.lab.fi-ware.org%2Fusers%2Fconfirmation%3Fconfirmation_token%3DTr9rQiEJP1mwJsRdvYJC&si=5486914243657728&pi=962afa42-2399-402a-bb89-cd8cd45ac9ed>

      _______________________________________________
      Fiware-lab-help mailing list
      Fiware-lab-help@lists.fi-ware.org
      https://lists.fi-ware.org/listinfo/fiware-lab-help

      [Created via e-mail received from: Stefano Bigi <stefano.bigi@sinesy.it>]

        Activity

        Transition Time In Source Status Execution Times Last Executer Last Execution Date
        Open Open In Progress In Progress
        19h 13m 1 Alvaro Alonso 21/May/15 9:17 AM
        In Progress In Progress Answered Answered
        1s 1 Alvaro Alonso 21/May/15 9:17 AM
        Answered Answered Closed Closed
        1s 1 Alvaro Alonso 21/May/15 9:17 AM
        fla Fernando Lopez made changes -
        Fix Version/s 2021 [ 12600 ]
        mev Manuel Escriche made changes -
        HD-Enabler KeyRock [ 10889 ]
        HD-Chapter Security [ 10841 ]
        mev Manuel Escriche made changes -
        Sender Email stefano.bigi@sinesy.it
        mev Manuel Escriche made changes -
        Summary FIWARE.Request.Lab.Security.IDM-KeyRock.problemswithmyaccount FIWARE.Request.Tech.Security.IDM-KeyRock.problemswithmyaccount
        aalonsog Alvaro Alonso made changes -
        Summary FIWARE.Request.Lab.Fwd: problems with my account FIWARE.Request.Lab.Security.IDM-KeyRock.problemswithmyaccount
        backlogmanager Backlog Manager made changes -
        Summary [Fiware-lab-help] Fwd: problems with my account FIWARE.Request.Lab.Fwd: problems with my account
        aalonsog Alvaro Alonso made changes -
        Resolution Done [ 10000 ]
        Status Answered [ 10104 ] Closed [ 6 ]
        aalonsog Alvaro Alonso made changes -
        Status In Progress [ 3 ] Answered [ 10104 ]
        aalonsog Alvaro Alonso made changes -
        Status Open [ 1 ] In Progress [ 3 ]
        Hide
        aalonsog Alvaro Alonso added a comment -

        As announced last month, every user account whose owner did't accepted new T&C were removed after the migration.

        BR

        Show
        aalonsog Alvaro Alonso added a comment - As announced last month, every user account whose owner did't accepted new T&C were removed after the migration. BR
        fw.ext.user FW External User made changes -
        Hide
        fw.ext.user FW External User added a comment -

        Hi, the system says my email doesn't exist. When using "i forgot password"
        i receive the attached error msg. Instead I registered a while ago, see you
        below.

        I keep receiving email from fiware lab, the last one on May 5 or so

        Please help
        thanks

        _______________________________________________
        Fiware-lab-help mailing list
        Fiware-lab-help@lists.fi-ware.org
        https://lists.fi-ware.org/listinfo/fiware-lab-help

        Show
        fw.ext.user FW External User added a comment - Hi, the system says my email doesn't exist. When using "i forgot password" i receive the attached error msg. Instead I registered a while ago, see you below. I keep receiving email from fiware lab, the last one on May 5 or so Please help thanks _______________________________________________ Fiware-lab-help mailing list Fiware-lab-help@lists.fi-ware.org https://lists.fi-ware.org/listinfo/fiware-lab-help
        Hide
        marcocipriani Marco Cipriani added a comment -

        @Alvaro :
        The user wrote to me in private that the error message "email does not exist" occurred using the "Forgot password" method. He added that he didn't log on the FIWARE platform for a long time (probably over 3 months).

        Show
        marcocipriani Marco Cipriani added a comment - @Alvaro : The user wrote to me in private that the error message "email does not exist" occurred using the "Forgot password" method. He added that he didn't log on the FIWARE platform for a long time (probably over 3 months).
        mev Manuel Escriche made changes -
        Assignee Alvaro Alonso [ aalonsog ]
        mev Manuel Escriche made changes -
        Field Original Value New Value
        Component/s FIWARE-TECH-HELP [ 10278 ]
        fw.ext.user FW External User created issue -

          People

          • Assignee:
            aalonsog Alvaro Alonso
            Reporter:
            fw.ext.user FW External User
          • Votes:
            0 Vote for this issue
            Watchers:
            3 Start watching this issue

            Dates

            • Created:
              Updated:
              Resolved: