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  1. Help-Desk
  2. HELP-3047

FIWARE.Request.General.FIWARE.Request.Tech.Viewing attachments in JIRA.

    Details

    • Type: extRequest
    • Status: Closed
    • Priority: Major
    • Resolution: Done
    • Fix Version/s: 2021
    • Component/s: FIWARE-GENERAL-HELP
    • Labels:
      None

      Description

      Hello,

      I'm a developer in the Proton GE project.
      As part of my work, I support users via help-tickets opened in JIRA. On
      two occasions I have viewed tickets which were supposed to have
      attachments in them, but could not find said attachments.
      Can you please guide me as to where to find these attachments?

      Thanks,
      Itai Peri
      _______________________________________________
      Fiware-tech-help mailing list
      Fiware-tech-help@lists.fi-ware.org
      https://lists.fi-ware.org/listinfo/fiware-tech-help

      [Created via e-mail received from: Itai Peri <ITAIP@il.ibm.com>]

        Activity

        Transition Time In Source Status Execution Times Last Executer Last Execution Date
        Open Open In Progress In Progress
        43m 46s 1 Miguel Carrillo 20/May/15 11:07 AM
        In Progress In Progress Answered Answered
        3s 1 Miguel Carrillo 20/May/15 11:07 AM
        Answered Answered Closed Closed
        2s 1 Miguel Carrillo 20/May/15 11:07 AM
        fla Fernando Lopez made changes -
        Fix Version/s 2021 [ 12600 ]
        backlogmanager Backlog Manager made changes -
        Summary FIWARE.Request.Tech.Viewing attachments in JIRA. FIWARE.Request.General.FIWARE.Request.Tech.Viewing attachments in JIRA.
        mev Manuel Escriche made changes -
        Component/s FIWARE-GENERAL-HELP [ 10277 ]
        Component/s FIWARE-TECH-HELP [ 10278 ]
        backlogmanager Backlog Manager made changes -
        Summary [Fiware-tech-help] Viewing attachments in JIRA FIWARE.Request.Tech.Viewing attachments in JIRA.
        mev Manuel Escriche made changes -
        Sender Email ITAIP@il.ibm.com
        mev Manuel Escriche made changes -
        Component/s FIWARE-TECH-HELP [ 10278 ]
        Hide
        fw.ext.user FW External User added a comment -

        Hi,

        Please send me the links to the tickets off-list.

        Thanks,

        Miguel

        El 20/05/2015 a las 10:23, Itai Peri escribió:
        Hello,

        I'm a developer in the Proton GE project.
        As part of my work, I support users via help-tickets opened in JIRA. On two occasions I have viewed tickets which were supposed to have attachments in them, but could not find said attachments.
        Can you please guide me as to where to find these attachments?

        Thanks,
        Itai Peri

        Show
        fw.ext.user FW External User added a comment - Hi, Please send me the links to the tickets off-list. Thanks, Miguel El 20/05/2015 a las 10:23, Itai Peri escribió: Hello, I'm a developer in the Proton GE project. As part of my work, I support users via help-tickets opened in JIRA. On two occasions I have viewed tickets which were supposed to have attachments in them, but could not find said attachments. Can you please guide me as to where to find these attachments? Thanks, Itai Peri
        mcp Miguel Carrillo made changes -
        Resolution Done [ 10000 ]
        Status Answered [ 10104 ] Closed [ 6 ]
        mcp Miguel Carrillo made changes -
        Status In Progress [ 3 ] Answered [ 10104 ]
        mcp Miguel Carrillo made changes -
        Assignee Miguel Carrillo [ mcp ]
        mcp Miguel Carrillo made changes -
        Field Original Value New Value
        Status Open [ 1 ] In Progress [ 3 ]
        fw.ext.user FW External User created issue -

          People

          • Assignee:
            mcp Miguel Carrillo
            Reporter:
            fw.ext.user FW External User
          • Votes:
            0 Vote for this issue
            Watchers:
            1 Start watching this issue

            Dates

            • Created:
              Updated:
              Resolved: