Details
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Type: extRequest
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Status: Closed
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Priority: Major
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Resolution: Done
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Fix Version/s: Sprint 4.1.1
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Component/s: FIWARE-LAB-HELP
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Labels:None
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Sender Email:
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HD-Node:Spain
Description
Hello,
We have a problem with a FIlab virtual machine instance. It's stuck in
status = ACTIVE and power state = SHUTOFF
This is the instance:
user: carlos@smartaxi.me
Instance name: Smartaxi Produccion
ID: c45c8357-a04c-4581-8d93-af2736165667
private ip adrress 10.0.2.19
In case this helps to troubleshoot the problem, this VM had assigned a
public IP, but it disappeared from the floating IP list and it looks
that this IP was assigned to someone else because it responds to ping.
Is there any way of reactivating the VM? Or at least recovering the data.
Thanks
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Activity
Transition | Time In Source Status | Execution Times | Last Executer | Last Execution Date | |||||
---|---|---|---|---|---|---|---|---|---|
|
17d 22h 27m | 1 | José Ignacio Carretero Guarde | 20/Oct/14 8:54 AM | |||||
|
2d 13h 35m | 1 | Manuel Escriche | 22/Oct/14 10:29 PM | |||||
|
2m 3s | 1 | Manuel Escriche | 22/Oct/14 10:31 PM | |||||
|
446d 11h 39m | 1 | Manuel Escriche | 12/Jan/16 9:10 AM |