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  1. Help-Desk
  2. HELP-301

FIWARE.Request.Lab.Spain.Problem with FI-LAB instance

    Details

    • Type: extRequest
    • Status: Closed
    • Priority: Major
    • Resolution: Done
    • Fix Version/s: Sprint 4.1.1
    • Component/s: FIWARE-LAB-HELP
    • Labels:
      None

      Description

      Hello,

      We have a problem with a FIlab virtual machine instance. It's stuck in
      status = ACTIVE and power state = SHUTOFF

      This is the instance:

      user: carlos@smartaxi.me
      Instance name: Smartaxi Produccion
      ID: c45c8357-a04c-4581-8d93-af2736165667
      private ip adrress 10.0.2.19

      In case this helps to troubleshoot the problem, this VM had assigned a
      public IP, but it disappeared from the floating IP list and it looks
      that this IP was assigned to someone else because it responds to ping.

      Is there any way of reactivating the VM? Or at least recovering the data.

      Thanks
      _______________________________________________
      Fiware-lab-help mailing list
      Fiware-lab-help@lists.fi-ware.org
      https://lists.fi-ware.org/listinfo/fiware-lab-help

        Activity

        Transition Time In Source Status Execution Times Last Executer Last Execution Date
        To Do To Do Done Done
        17d 22h 27m 1 José Ignacio Carretero Guarde 20/Oct/14 8:54 AM
        Done Done In Progress In Progress
        2d 13h 35m 1 Manuel Escriche 22/Oct/14 10:29 PM
        In Progress In Progress Done Done
        2m 3s 1 Manuel Escriche 22/Oct/14 10:31 PM
        Done Done Closed Closed
        446d 11h 39m 1 Manuel Escriche 12/Jan/16 9:10 AM

          People

          • Assignee:
            jicg José Ignacio Carretero Guarde
            Reporter:
            fw.ext.user FW External User
          • Votes:
            0 Vote for this issue
            Watchers:
            1 Start watching this issue

            Dates

            • Created:
              Updated:
              Resolved: