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  1. Help-Desk
  2. HELP-301

FIWARE.Request.Lab.Spain.Problem with FI-LAB instance

        Details

        • Type: extRequest
        • Status: Closed
        • Priority: Major
        • Resolution: Done
        • Fix Version/s: Sprint 4.1.1
        • Component/s: FIWARE-LAB-HELP
        • Labels:
          None

          Description

          Hello,

          We have a problem with a FIlab virtual machine instance. It's stuck in
          status = ACTIVE and power state = SHUTOFF

          This is the instance:

          user: carlos@smartaxi.me
          Instance name: Smartaxi Produccion
          ID: c45c8357-a04c-4581-8d93-af2736165667
          private ip adrress 10.0.2.19

          In case this helps to troubleshoot the problem, this VM had assigned a
          public IP, but it disappeared from the floating IP list and it looks
          that this IP was assigned to someone else because it responds to ping.

          Is there any way of reactivating the VM? Or at least recovering the data.

          Thanks
          _______________________________________________
          Fiware-lab-help mailing list
          Fiware-lab-help@lists.fi-ware.org
          https://lists.fi-ware.org/listinfo/fiware-lab-help

            Activity

              People

              • Assignee:
                jicg José Ignacio Carretero Guarde
                Reporter:
                fw.ext.user FW External User
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                Dates

                • Created:
                  Updated:
                  Resolved: