Details
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Type:
extRequest
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Status: Closed
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Priority:
Major
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Resolution: Done
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Fix Version/s: Sprint 4.1.1
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Component/s: FIWARE-LAB-HELP
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Labels:None
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Sender Email:
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HD-Node:Spain
Description
Hello,
We have a problem with a FIlab virtual machine instance. It's stuck in
status = ACTIVE and power state = SHUTOFF
This is the instance:
user: carlos@smartaxi.me
Instance name: Smartaxi Produccion
ID: c45c8357-a04c-4581-8d93-af2736165667
private ip adrress 10.0.2.19
In case this helps to troubleshoot the problem, this VM had assigned a
public IP, but it disappeared from the floating IP list and it looks
that this IP was assigned to someone else because it responds to ping.
Is there any way of reactivating the VM? Or at least recovering the data.
Thanks
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Fiware-lab-help@lists.fi-ware.org
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Activity
| Field | Original Value | New Value |
|---|---|---|
| Assignee | Manuel Escriche [Adm] [ mev ] | José Ignacio Carretero Guarde [ jicg ] |
| Resolution | Done [ 10000 ] | |
| Status | To Do [ 10001 ] | Done [ 10000 ] |
| Component/s | FIWARE-LAB-HELP [ 10279 ] |
| Workflow | Basic Workflow [ 15392 ] | FW eRequest Workflow [ 16184 ] |
| Issue Type | Question [ 10004 ] | eRequest [ 10101 ] |
| FI-WARE Environment | FI-LAB [ 10100 ] | |
| Resolution | Done [ 10000 ] |
| Resolution | Done [ 10000 ] |
| Workflow | FW eRequest Workflow [ 16184 ] | eRequest Workflow-2 [ 16679 ] |
| Status | Done [ 10000 ] | In Progress [ 3 ] |
| Status | In Progress [ 3 ] | Done [ 10000 ] |
| Workflow | eRequest Workflow-2 [ 16679 ] | FW eRequest Workflow [ 17059 ] |
| Fix Version/s | Sprint 4.1.1 [ 10737 ] |
| Reporter | FIWARE-LAB-HELP [ fiware-lab-help ] | FW External User [ fw.external.urser ] |
| Workflow | FW eRequest Workflow [ 17059 ] | FW extRequest Workflow-II [ 41033 ] |
| Status | Done [ 10000 ] | Closed [ 6 ] |
| Issue Type | eRequest [ 10101 ] | extRequest [ 10104 ] |
| Summary | [Fiware-lab-help] Problem with FI-LAB instance | FIWARE.Request.Lab.Problem with FI-LAB instance |
| Sender Email | carlos@smartaxi.me |
| HD-Node | Spain [ 10846 ] |
| Summary | FIWARE.Request.Lab.Problem with FI-LAB instance | FIWARE.Request.Lab.Spain.Problem with FI-LAB instance |