Details
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Type:
extRequest
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Status: Closed
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Resolution: Done
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Fix Version/s: 2021
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Component/s: FIWARE-LAB-HELP
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Labels:None
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Sender Email:
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HD-Node:Spain
Description
Good day, this mail is to ask for your help again.
Yesterday and today we check our instances in the portal of Fi-ware Lab and
we note that the 'Status' is 'Active', the task is 'Pausing' but the Power
State is 'Shut Off'. Previously we had the same problem so we need your
help again for solve this problem. The IP Address of the instance is
10.0.0.17 and public IP address is 130.206.83.44.
We appreciate support us as soon as possible, since we will have some
presentations this week and require active servers to show our application.
Thanks again for your attention and support.
_______________________________________________
Fiware-lab-help mailing list
Fiware-lab-help@lists.fi-ware.org
https://lists.fi-ware.org/listinfo/fiware-lab-help
[Created via e-mail received from: Charles Vazquez <charles.arctica@gmail.com>]
Activity
| Field | Original Value | New Value |
|---|---|---|
| Reporter | FW External User [ fwexternaluser ] | FW External User [ fw.external.urser ] |
| Component/s | FIWARE-LAB-HELP [ 10279 ] |
| Assignee | Pietropaolo Alfonso [ alfopietro ] |
| Assignee | Pietropaolo Alfonso [ alfopietro ] | Spain Node Support Team [ spain.node ] |
| Assignee | Spain Node Support Team [ spain.node ] | Henar Muñoz [ henar ] |
| Status | Open [ 1 ] | In Progress [ 3 ] |
| Status | In Progress [ 3 ] | Answered [ 10104 ] |
| Resolution | Done [ 10000 ] | |
| Status | Answered [ 10104 ] | Closed [ 6 ] |
| Summary | [Fiware-lab-help] Instance comunication error | FIWARE.Request.Lab.Instance comunication error |
| Sender Email | charles.arctica@gmail.com |
| HD-Node | Spain [ 10846 ] |
| Summary | FIWARE.Request.Lab.Instance comunication error | FIWARE.Request.Lab.Spain.Instance comunication error |
| Fix Version/s | 2021 [ 12600 ] |