Details
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Type: extRequest
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Status: Closed
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Resolution: Done
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Fix Version/s: 2021
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Component/s: FIWARE-TECH-HELP
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Labels:None
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Sender Email:
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HD-Chapter:Security
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HD-Enabler:KeyRock
Description
Buen d�a, el motivo de este correo es para pedir ayuda sobre la siguiente situaci�n.
Luego del correo que se env�o por parte de Fiware avisando que el mantenimiento a su plataforma hab�a terminado y que se pod�a entrar normalmente probamos entrar con las cuentas que tenemos registradas, en todas nos permiti� el acceso luego de restablecer la contrase�a. El problema es que en la cuenta perteneciente a mario@bambusoft.com <mario@bambusoft.com> no nos ha permitido ingresar luego de ese proceso, la �nica manera de hacerlo es restableciendo la contrase�a cada ves que se requiere iniciar sesi�n. Por favor pedimos que nos apoyen en esto.
Gracias por su atenci�n y tiempo, les deseamos buen d�a.
________________________________________________________________________________________________
Good day, the reason for this email is to ask for help in the following situation.
After the email that was sent by Fiware warning that the maintenance platform was over and we could go normally, we tried login with registered accounts, in all accounts we allowed access, after reset the password. The problem is that in the account belonging to mario@bambusoft.com <mario@bambusoft.com> has not allowed us login after that process, the only way to do that is by restoring the password every time we need to login. Please we ask you to support us in this.
Thank you for your attention and time, we wish you good day.
_______________________________________________
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[Created via e-mail received from: Prog Emiti <prog@emiti.co>]
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