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  1. Help-Desk
  2. HELP-282

FIWARE.Request.Lab.Spain.help with servers

    Details

    • Type: extRequest
    • Status: Closed
    • Priority: Major
    • Resolution: Done
    • Fix Version/s: Sprint 4.1.1
    • Component/s: FIWARE-LAB-HELP
    • Labels:
      None
    • HD-Node:
      Spain

      Description

      Hi,

      I know you were doing some maintenance yesterday but I can not access my
      cloud servers, the cloud screen is just blank. I can access the Store, Data
      tabs etc. just the cloud. It says it is loading but then is blank.

      Best regards,
      Kari

      _______________________________________________
      Fiware-lab-help mailing list
      Fiware-lab-help@lists.fi-ware.org
      https://lists.fi-ware.org/listinfo/fiware-lab-help

        Activity

        FIWARE-LAB-HELP FIWARE-LAB-HELP created issue -
        Hide
        jicg José Ignacio Carretero Guarde added a comment -

        Hi,

        I don't have any problem accessing your instances with names kjd-centos6-5, ubuntu12.04-cloudera-manager and ubuntu12.04-node1 in the Spain node.

        Does the problem persist yet?

        Regards,
        José Ignacio.

        El 26/09/14 a las #4, Kari Dempsey escribió:
        Hi,

        I know you were doing some maintenance yesterday but I can not access my cloud servers, the cloud screen is just blank. I can access the Store, Data tabs etc. just the cloud. It says it is loading but then is blank.

        Best regards,
        Kari

        _______________________________________________
        Fiware-lab-help mailing list
        Fiware-lab-help@lists.fi-ware.org<Fiware-lab-help@lists.fi-ware.org>
        https://lists.fi-ware.org/listinfo/fiware-lab-help

        ________________________________

        Este mensaje y sus adjuntos se dirigen exclusivamente a su destinatario, puede contener información privilegiada o confidencial y es para uso exclusivo de la persona o entidad de destino. Si no es usted. el destinatario indicado, queda notificado de que la lectura, utilización, divulgación y/o copia sin autorización puede estar prohibida en virtud de la legislación vigente. Si ha recibido este mensaje por error, le rogamos que nos lo comunique inmediatamente por esta misma vía y proceda a su destrucción.

        The information contained in this transmission is privileged and confidential information intended only for the use of the individual or entity named above. If the reader of this message is not the intended recipient, you are hereby notified that any dissemination, distribution or copying of this communication is strictly prohibited. If you have received this transmission in error, do not read it. Please immediately reply to the sender that you have received this communication in error and then delete it.

        Esta mensagem e seus anexos se dirigem exclusivamente ao seu destinatário, pode conter informação privilegiada ou confidencial e é para uso exclusivo da pessoa ou entidade de destino. Se não é vossa senhoria o destinatário indicado, fica notificado de que a leitura, utilização, divulgação e/ou cópia sem autorização pode estar proibida em virtude da legislação vigente. Se recebeu esta mensagem por erro, rogamos-lhe que nos o comunique imediatamente por esta mesma via e proceda a sua destruição

        _______________________________________________
        Fiware-lab-help mailing list
        Fiware-lab-help@lists.fi-ware.org
        https://lists.fi-ware.org/listinfo/fiware-lab-help

        Show
        jicg José Ignacio Carretero Guarde added a comment - Hi, I don't have any problem accessing your instances with names kjd-centos6-5, ubuntu12.04-cloudera-manager and ubuntu12.04-node1 in the Spain node. Does the problem persist yet? Regards, José Ignacio. El 26/09/14 a las #4, Kari Dempsey escribió: Hi, I know you were doing some maintenance yesterday but I can not access my cloud servers, the cloud screen is just blank. I can access the Store, Data tabs etc. just the cloud. It says it is loading but then is blank. Best regards, Kari _______________________________________________ Fiware-lab-help mailing list Fiware-lab-help@lists.fi-ware.org< Fiware-lab-help@lists.fi-ware.org > https://lists.fi-ware.org/listinfo/fiware-lab-help ________________________________ Este mensaje y sus adjuntos se dirigen exclusivamente a su destinatario, puede contener información privilegiada o confidencial y es para uso exclusivo de la persona o entidad de destino. Si no es usted. el destinatario indicado, queda notificado de que la lectura, utilización, divulgación y/o copia sin autorización puede estar prohibida en virtud de la legislación vigente. Si ha recibido este mensaje por error, le rogamos que nos lo comunique inmediatamente por esta misma vía y proceda a su destrucción. The information contained in this transmission is privileged and confidential information intended only for the use of the individual or entity named above. If the reader of this message is not the intended recipient, you are hereby notified that any dissemination, distribution or copying of this communication is strictly prohibited. If you have received this transmission in error, do not read it. Please immediately reply to the sender that you have received this communication in error and then delete it. Esta mensagem e seus anexos se dirigem exclusivamente ao seu destinatário, pode conter informação privilegiada ou confidencial e é para uso exclusivo da pessoa ou entidade de destino. Se não é vossa senhoria o destinatário indicado, fica notificado de que a leitura, utilização, divulgação e/ou cópia sem autorização pode estar proibida em virtude da legislação vigente. Se recebeu esta mensagem por erro, rogamos-lhe que nos o comunique imediatamente por esta mesma via e proceda a sua destruição _______________________________________________ Fiware-lab-help mailing list Fiware-lab-help@lists.fi-ware.org https://lists.fi-ware.org/listinfo/fiware-lab-help
        Hide
        FIWARE-LAB-HELP FIWARE-LAB-HELP added a comment -

        Hi All,

        here in Trento we are facing some problems regarding cloud portal and also the jira ticketing page.
        Also all the requests from the server get 500 error.

        Is there any maintenance in spain?

        Regards

        Cristian

        ----- Messaggio originale -----
        Da: "Kari Dempsey" <kdempsey@togetheranalytics.com>
        A: fiware-lab-help@lists.fi-ware.org
        Inviato: Venerdì, 26 settembre 2014 10:28:17
        Oggetto: [Fiware-lab-help] help with servers

        Hi,

        I know you were doing some maintenance yesterday but I can not access my cloud servers, the cloud screen is just blank. I can access the Store, Data tabs etc. just the cloud. It says it is loading but then is blank.

        Best regards,
        Kari
        _______________________________________________
        Fiware-lab-help mailing list
        Fiware-lab-help@lists.fi-ware.org
        https://lists.fi-ware.org/listinfo/fiware-lab-help


        Cristian Cristelotti
        Area Sistemi Informativi
        Direzione Tecnica Tecnologie e Sistemi
        TRENTINO NETWORK S.R.L.
        Via G.Pedrotti, 18 - 38121 - TRENTO
        Tel (+39) 0461.020200
        Fax (+39) 0461.020201

        _______________________________________________
        Fiware-lab-help mailing list
        Fiware-lab-help@lists.fi-ware.org
        https://lists.fi-ware.org/listinfo/fiware-lab-help

        Show
        FIWARE-LAB-HELP FIWARE-LAB-HELP added a comment - Hi All, here in Trento we are facing some problems regarding cloud portal and also the jira ticketing page. Also all the requests from the server get 500 error. Is there any maintenance in spain? Regards Cristian ----- Messaggio originale ----- Da: "Kari Dempsey" <kdempsey@togetheranalytics.com> A: fiware-lab-help@lists.fi-ware.org Inviato: Venerdì, 26 settembre 2014 10:28:17 Oggetto: [Fiware-lab-help] help with servers Hi, I know you were doing some maintenance yesterday but I can not access my cloud servers, the cloud screen is just blank. I can access the Store, Data tabs etc. just the cloud. It says it is loading but then is blank. Best regards, Kari _______________________________________________ Fiware-lab-help mailing list Fiware-lab-help@lists.fi-ware.org https://lists.fi-ware.org/listinfo/fiware-lab-help – Cristian Cristelotti Area Sistemi Informativi Direzione Tecnica Tecnologie e Sistemi TRENTINO NETWORK S.R.L. Via G.Pedrotti, 18 - 38121 - TRENTO Tel (+39) 0461.020200 Fax (+39) 0461.020201 _______________________________________________ Fiware-lab-help mailing list Fiware-lab-help@lists.fi-ware.org https://lists.fi-ware.org/listinfo/fiware-lab-help
        Hide
        mcp Miguel Carrillo added a comment -

        Not that I am aware of

        El 26/09/2014 14:41, Cristian Cristelotti escribió:
        > Hi All,
        >
        > here in Trento we are facing some problems regarding cloud portal and also the jira ticketing page.
        > Also all the requests from the server get 500 error.
        >
        > Is there any maintenance in spain?
        >
        >
        > Regards
        >
        > Cristian
        >
        > ----- Messaggio originale -----
        > Da: "Kari Dempsey" <kdempsey@togetheranalytics.com>
        > A: fiware-lab-help@lists.fi-ware.org
        > Inviato: Venerdì, 26 settembre 2014 10:28:17
        > Oggetto: [Fiware-lab-help] help with servers
        >
        >
        >
        > Hi,
        >
        >
        > I know you were doing some maintenance yesterday but I can not access my cloud servers, the cloud screen is just blank. I can access the Store, Data tabs etc. just the cloud. It says it is loading but then is blank.
        >
        >
        > Best regards,
        > Kari
        > _______________________________________________
        > Fiware-lab-help mailing list
        > Fiware-lab-help@lists.fi-ware.org
        > https://lists.fi-ware.org/listinfo/fiware-lab-help
        >

        Please update your address book with my new e-mail address: miguel.carrillopacheco@telefonica.com

        ----------------------------------------------------------------------
        / _// Miguel Carrillo Pacheco
        _/ _/ _/ _/ Telefónica Distrito Telefónica
        / _//_/ _/ _/ Investigación y Edifico Oeste 1, Planta 9
        _/ _/ _/ _/ Desarrollo Ronda de la Comunicación S/N
        / _// 28050 Madrid (Spain)
        Tel: (+34) 91 483 26 77

        e-mail: miguel.carrillopacheco@telefonica.com

        Follow FI-WARE on the net

        Website: http://www.fi-ware.org
        Facebook: http://www.facebook.com/pages/FI-WARE/251366491587242
        Twitter: http://twitter.com/Fiware
        LinkedIn: http://www.linkedin.com/groups/FIWARE-4239932
        ----------------------------------------------------------------------

        ________________________________

        Este mensaje y sus adjuntos se dirigen exclusivamente a su destinatario, puede contener información privilegiada o confidencial y es para uso exclusivo de la persona o entidad de destino. Si no es usted. el destinatario indicado, queda notificado de que la lectura, utilización, divulgación y/o copia sin autorización puede estar prohibida en virtud de la legislación vigente. Si ha recibido este mensaje por error, le rogamos que nos lo comunique inmediatamente por esta misma vía y proceda a su destrucción.

        The information contained in this transmission is privileged and confidential information intended only for the use of the individual or entity named above. If the reader of this message is not the intended recipient, you are hereby notified that any dissemination, distribution or copying of this communication is strictly prohibited. If you have received this transmission in error, do not read it. Please immediately reply to the sender that you have received this communication in error and then delete it.

        Esta mensagem e seus anexos se dirigem exclusivamente ao seu destinatário, pode conter informação privilegiada ou confidencial e é para uso exclusivo da pessoa ou entidade de destino. Se não é vossa senhoria o destinatário indicado, fica notificado de que a leitura, utilização, divulgação e/ou cópia sem autorização pode estar proibida em virtude da legislação vigente. Se recebeu esta mensagem por erro, rogamos-lhe que nos o comunique imediatamente por esta mesma via e proceda a sua destruição
        _______________________________________________
        Fiware-lab-help mailing list
        Fiware-lab-help@lists.fi-ware.org
        https://lists.fi-ware.org/listinfo/fiware-lab-help

        Show
        mcp Miguel Carrillo added a comment - Not that I am aware of El 26/09/2014 14:41, Cristian Cristelotti escribió: > Hi All, > > here in Trento we are facing some problems regarding cloud portal and also the jira ticketing page. > Also all the requests from the server get 500 error. > > Is there any maintenance in spain? > > > Regards > > Cristian > > ----- Messaggio originale ----- > Da: "Kari Dempsey" <kdempsey@togetheranalytics.com> > A: fiware-lab-help@lists.fi-ware.org > Inviato: Venerdì, 26 settembre 2014 10:28:17 > Oggetto: [Fiware-lab-help] help with servers > > > > Hi, > > > I know you were doing some maintenance yesterday but I can not access my cloud servers, the cloud screen is just blank. I can access the Store, Data tabs etc. just the cloud. It says it is loading but then is blank. > > > Best regards, > Kari > _______________________________________________ > Fiware-lab-help mailing list > Fiware-lab-help@lists.fi-ware.org > https://lists.fi-ware.org/listinfo/fiware-lab-help > – Please update your address book with my new e-mail address: miguel.carrillopacheco@telefonica.com ---------------------------------------------------------------------- / _/ / Miguel Carrillo Pacheco _/ _/ _/ _/ Telefónica Distrito Telefónica / _/ /_/ _/ _/ Investigación y Edifico Oeste 1, Planta 9 _/ _/ _/ _/ Desarrollo Ronda de la Comunicación S/N / _/ / 28050 Madrid (Spain) Tel: (+34) 91 483 26 77 e-mail: miguel.carrillopacheco@telefonica.com Follow FI-WARE on the net Website: http://www.fi-ware.org Facebook: http://www.facebook.com/pages/FI-WARE/251366491587242 Twitter: http://twitter.com/Fiware LinkedIn: http://www.linkedin.com/groups/FIWARE-4239932 ---------------------------------------------------------------------- ________________________________ Este mensaje y sus adjuntos se dirigen exclusivamente a su destinatario, puede contener información privilegiada o confidencial y es para uso exclusivo de la persona o entidad de destino. Si no es usted. el destinatario indicado, queda notificado de que la lectura, utilización, divulgación y/o copia sin autorización puede estar prohibida en virtud de la legislación vigente. Si ha recibido este mensaje por error, le rogamos que nos lo comunique inmediatamente por esta misma vía y proceda a su destrucción. The information contained in this transmission is privileged and confidential information intended only for the use of the individual or entity named above. If the reader of this message is not the intended recipient, you are hereby notified that any dissemination, distribution or copying of this communication is strictly prohibited. If you have received this transmission in error, do not read it. Please immediately reply to the sender that you have received this communication in error and then delete it. Esta mensagem e seus anexos se dirigem exclusivamente ao seu destinatário, pode conter informação privilegiada ou confidencial e é para uso exclusivo da pessoa ou entidade de destino. Se não é vossa senhoria o destinatário indicado, fica notificado de que a leitura, utilização, divulgação e/ou cópia sem autorização pode estar proibida em virtude da legislação vigente. Se recebeu esta mensagem por erro, rogamos-lhe que nos o comunique imediatamente por esta mesma via e proceda a sua destruição _______________________________________________ Fiware-lab-help mailing list Fiware-lab-help@lists.fi-ware.org https://lists.fi-ware.org/listinfo/fiware-lab-help
        Hide
        jicg José Ignacio Carretero Guarde added a comment -

        Hi,

        Everything is ok.

        Best regards,
        José Ignacio.

        El 26/09/14 a las #4, Cristian Cristelotti escribió:
        > Hi All,
        >
        > here in Trento we are facing some problems regarding cloud portal and also the jira ticketing page.
        > Also all the requests from the server get 500 error.
        >
        > Is there any maintenance in spain?
        >
        >
        > Regards
        >
        > Cristian
        >
        > ----- Messaggio originale -----
        > Da: "Kari Dempsey" <kdempsey@togetheranalytics.com>
        > A: fiware-lab-help@lists.fi-ware.org
        > Inviato: Venerdì, 26 settembre 2014 10:28:17
        > Oggetto: [Fiware-lab-help] help with servers
        >
        >
        >
        > Hi,
        >
        >
        > I know you were doing some maintenance yesterday but I can not access my cloud servers, the cloud screen is just blank. I can access the Store, Data tabs etc. just the cloud. It says it is loading but then is blank.
        >
        >
        > Best regards,
        > Kari
        > _______________________________________________
        > Fiware-lab-help mailing list
        > Fiware-lab-help@lists.fi-ware.org
        > https://lists.fi-ware.org/listinfo/fiware-lab-help
        >

        ________________________________

        Este mensaje y sus adjuntos se dirigen exclusivamente a su destinatario, puede contener información privilegiada o confidencial y es para uso exclusivo de la persona o entidad de destino. Si no es usted. el destinatario indicado, queda notificado de que la lectura, utilización, divulgación y/o copia sin autorización puede estar prohibida en virtud de la legislación vigente. Si ha recibido este mensaje por error, le rogamos que nos lo comunique inmediatamente por esta misma vía y proceda a su destrucción.

        The information contained in this transmission is privileged and confidential information intended only for the use of the individual or entity named above. If the reader of this message is not the intended recipient, you are hereby notified that any dissemination, distribution or copying of this communication is strictly prohibited. If you have received this transmission in error, do not read it. Please immediately reply to the sender that you have received this communication in error and then delete it.

        Esta mensagem e seus anexos se dirigem exclusivamente ao seu destinatário, pode conter informação privilegiada ou confidencial e é para uso exclusivo da pessoa ou entidade de destino. Se não é vossa senhoria o destinatário indicado, fica notificado de que a leitura, utilização, divulgação e/ou cópia sem autorização pode estar proibida em virtude da legislação vigente. Se recebeu esta mensagem por erro, rogamos-lhe que nos o comunique imediatamente por esta mesma via e proceda a sua destruição
        _______________________________________________
        Fiware-lab-help mailing list
        Fiware-lab-help@lists.fi-ware.org
        https://lists.fi-ware.org/listinfo/fiware-lab-help

        Show
        jicg José Ignacio Carretero Guarde added a comment - Hi, Everything is ok. Best regards, José Ignacio. El 26/09/14 a las #4, Cristian Cristelotti escribió: > Hi All, > > here in Trento we are facing some problems regarding cloud portal and also the jira ticketing page. > Also all the requests from the server get 500 error. > > Is there any maintenance in spain? > > > Regards > > Cristian > > ----- Messaggio originale ----- > Da: "Kari Dempsey" <kdempsey@togetheranalytics.com> > A: fiware-lab-help@lists.fi-ware.org > Inviato: Venerdì, 26 settembre 2014 10:28:17 > Oggetto: [Fiware-lab-help] help with servers > > > > Hi, > > > I know you were doing some maintenance yesterday but I can not access my cloud servers, the cloud screen is just blank. I can access the Store, Data tabs etc. just the cloud. It says it is loading but then is blank. > > > Best regards, > Kari > _______________________________________________ > Fiware-lab-help mailing list > Fiware-lab-help@lists.fi-ware.org > https://lists.fi-ware.org/listinfo/fiware-lab-help > ________________________________ Este mensaje y sus adjuntos se dirigen exclusivamente a su destinatario, puede contener información privilegiada o confidencial y es para uso exclusivo de la persona o entidad de destino. Si no es usted. el destinatario indicado, queda notificado de que la lectura, utilización, divulgación y/o copia sin autorización puede estar prohibida en virtud de la legislación vigente. Si ha recibido este mensaje por error, le rogamos que nos lo comunique inmediatamente por esta misma vía y proceda a su destrucción. The information contained in this transmission is privileged and confidential information intended only for the use of the individual or entity named above. If the reader of this message is not the intended recipient, you are hereby notified that any dissemination, distribution or copying of this communication is strictly prohibited. If you have received this transmission in error, do not read it. Please immediately reply to the sender that you have received this communication in error and then delete it. Esta mensagem e seus anexos se dirigem exclusivamente ao seu destinatário, pode conter informação privilegiada ou confidencial e é para uso exclusivo da pessoa ou entidade de destino. Se não é vossa senhoria o destinatário indicado, fica notificado de que a leitura, utilização, divulgação e/ou cópia sem autorização pode estar proibida em virtude da legislação vigente. Se recebeu esta mensagem por erro, rogamos-lhe que nos o comunique imediatamente por esta mesma via e proceda a sua destruição _______________________________________________ Fiware-lab-help mailing list Fiware-lab-help@lists.fi-ware.org https://lists.fi-ware.org/listinfo/fiware-lab-help
        mev Manuel Escriche made changes -
        Field Original Value New Value
        Assignee Manuel Escriche [Administrator] [ mev ] José Ignacio Carretero Guarde [ jicg ]
        mev Manuel Escriche made changes -
        Status To Do [ 10001 ] In Progress [ 3 ]
        Assignee José Ignacio Carretero Guarde [ jicg ] Manuel Escriche [Adm] [ mev ]
        mev Manuel Escriche made changes -
        Assignee Manuel Escriche [Adm] [ mev ] José Ignacio Carretero Guarde [ jicg ]
        jicg José Ignacio Carretero Guarde made changes -
        Resolution Done [ 10000 ]
        Status In Progress [ 3 ] Done [ 10000 ]
        mev Manuel Escriche made changes -
        Component/s FIWARE-LAB-HELP [ 10279 ]
        mev Manuel Escriche made changes -
        Workflow Basic Workflow [ 15211 ] FW eRequest Workflow [ 16055 ]
        Issue Type Question [ 10004 ] eRequest [ 10101 ]
        FI-WARE Environment FI-LAB [ 10100 ]
        Resolution Done [ 10000 ]
        mev Manuel Escriche made changes -
        Resolution Done [ 10000 ]
        mev Manuel Escriche made changes -
        Workflow FW eRequest Workflow [ 16055 ] eRequest Workflow-2 [ 16693 ]
        mev Manuel Escriche made changes -
        Status Done [ 10000 ] In Progress [ 3 ]
        mev Manuel Escriche made changes -
        Status In Progress [ 3 ] Done [ 10000 ]
        mev Manuel Escriche made changes -
        Workflow eRequest Workflow-2 [ 16693 ] FW eRequest Workflow [ 17075 ]
        mev Manuel Escriche made changes -
        Fix Version/s Sprint 4.1.1 [ 10737 ]
        mev Manuel Escriche made changes -
        Reporter FIWARE-LAB-HELP [ fiware-lab-help ] FW External User [ fw.external.urser ]
        mev Manuel Escriche made changes -
        Workflow FW eRequest Workflow [ 17075 ] FW extRequest Workflow-II [ 41056 ]
        Status Done [ 10000 ] Closed [ 6 ]
        Issue Type eRequest [ 10101 ] extRequest [ 10104 ]
        backlogmanager Backlog Manager made changes -
        Summary [Fiware-lab-help] help with servers FIWARE.Request.Lab.help with servers
        mev Manuel Escriche made changes -
        HD-Node Spain [ 10846 ]
        backlogmanager Backlog Manager made changes -
        Summary FIWARE.Request.Lab.help with servers FIWARE.Request.Lab.Spain.help with servers
        Transition Time In Source Status Execution Times Last Executer Last Execution Date
        To Do To Do In Progress In Progress
        6d 22h 25m 1 Manuel Escriche 03/Oct/14 8:55 AM
        Done Done In Progress In Progress
        16d 13h 27m 1 Manuel Escriche 22/Oct/14 10:29 PM
        In Progress In Progress Done Done
        3d 8m 2 Manuel Escriche 22/Oct/14 10:31 PM
        Done Done Closed Closed
        446d 11h 39m 1 Manuel Escriche 12/Jan/16 9:10 AM

          People

          • Assignee:
            jicg José Ignacio Carretero Guarde
            Reporter:
            fw.ext.user FW External User
          • Votes:
            0 Vote for this issue
            Watchers:
            0 Start watching this issue

            Dates

            • Created:
              Updated:
              Resolved: