Uploaded image for project: 'Help-Desk'
  1. Help-Desk
  2. HELP-2766

FIWARE.Request.Tech.Security.IDM-KeyRock.LoginProblems

    Details

    • Type: extRequest
    • Status: Closed
    • Priority: Major
    • Resolution: Done
    • Fix Version/s: 2021
    • Component/s: FIWARE-TECH-HELP
    • Labels:
      None

      Description

      Dear FiWare-Team,

      After requesting a community upgrad last week, i wasnt unable to login
      again. I requested a new password but the template for the new password
      gives me a *Error:*Unable to change password.!

      I cannot access my instance anymore.

      Please provide me with information how to get the login working.

      The Account is:

      diridix@gmail.com
      Binee-Test

      There is already JIRA ticket for the FiLab Account Upgrade: FLUA-522
      <https://jira.fiware.org/browse/FLUA-522>

      Kind regards

      Florian


      Florian Eidner Technology Development, Phone: +49 173 88 121 55 Website:
      www.binee.co Email: florian@binee.co

      _______________________________________________
      Fiware-lab-help mailing list
      Fiware-lab-help@lists.fi-ware.org
      https://lists.fi-ware.org/listinfo/fiware-lab-help

      [Created via e-mail received from: Florian Eidner <florian@binee.co>]

        Activity

        Transition Time In Source Status Execution Times Last Executer Last Execution Date
        Open Open In Progress In Progress
        1h 2m 1 Alvaro Alonso 13/May/15 3:44 PM
        In Progress In Progress Answered Answered
        1s 1 Alvaro Alonso 13/May/15 3:44 PM
        Answered Answered Closed Closed
        1s 1 Alvaro Alonso 13/May/15 3:44 PM
        fla Fernando Lopez made changes -
        Fix Version/s 2021 [ 12600 ]
        mev Manuel Escriche made changes -
        HD-Enabler KeyRock [ 10889 ]
        HD-Chapter Security [ 10841 ]
        mev Manuel Escriche made changes -
        Sender Email florian@binee.co
        mev Manuel Escriche made changes -
        Summary FIWARE.Request.Lab.Security.IDM-KeyRock.LoginProblems FIWARE.Request.Tech.Security.IDM-KeyRock.LoginProblems
        mev Manuel Escriche made changes -
        Component/s FIWARE-TECH-HELP [ 10278 ]
        Component/s FIWARE-LAB-HELP [ 10279 ]
        aalonsog Alvaro Alonso made changes -
        Summary FIWARE.Request.Lab.IDM-KeyRock.LoginProblems FIWARE.Request.Lab.Security.IDM-KeyRock.LoginProblems
        aalonsog Alvaro Alonso made changes -
        Summary FIWARE.Request.Lab.Login Problems FIWARE.Request.Lab.IDM-KeyRock.LoginProblems
        backlogmanager Backlog Manager made changes -
        Summary [Fiware-lab-help] Login Problems FIWARE.Request.Lab.Login Problems
        aalonsog Alvaro Alonso made changes -
        Resolution Done [ 10000 ]
        Status Answered [ 10104 ] Closed [ 6 ]
        aalonsog Alvaro Alonso made changes -
        Status In Progress [ 3 ] Answered [ 10104 ]
        aalonsog Alvaro Alonso made changes -
        Status Open [ 1 ] In Progress [ 3 ]
        marcocipriani Marco Cipriani made changes -
        Assignee Alvaro Alonso [ aalonsog ]
        marcocipriani Marco Cipriani made changes -
        Link This issue blocks FLUA-522 [ FLUA-522 ]
        marcocipriani Marco Cipriani made changes -
        Attachment logo Ambiente_foglia2.jpg [ 15695 ]
        Hide
        marcocipriani Marco Cipriani added a comment -

        Dear Florian,
        unfortunately we are still having some issues due to the migration of services to the new IDM.
        I have just forwarded your request to our colleagues of the second-level support. They will get back to you as soon as the problem will be fixed.
        We apologize for the inconvenience.

        Best regards
        Marco

        Da: fiware-lab-help-bounces@lists.fi-ware.org fiware-lab-help-bounces@lists.fi-ware.org Per conto di Florian Eidner
        Inviato: mercoledì 13 maggio 2015 14:42
        A: fiware-lab-help@lists.fi-ware.org
        Oggetto: [Fiware-lab-help] Login Problems

        Dear FiWare-Team,

        After requesting a community upgrad last week, i wasnt unable to login again. I requested a new password but the template for the new password gives me a Error: Unable to change password.!

        I cannot access my instance anymore.

        Please provide me with information how to get the login working.

        The Account is:

        diridix@gmail.com<diridix@gmail.com>
        Binee-Test

        There is already JIRA ticket for the FiLab Account Upgrade: FLUA-522<https://jira.fiware.org/browse/FLUA-522>

        Kind regards

        Florian


        Florian Eidner Technology Development, Phone: +49 173 88 121 55 Website: www.binee.co<http://www.binee.co> Email: florian@binee.co<florian@binee.co>
        Questo messaggio e i suoi allegati sono indirizzati esclusivamente alle persone indicate. La diffusione, copia o qualsiasi altra azione derivante dalla conoscenza di queste informazioni sono rigorosamente vietate. Qualora abbiate ricevuto questo documento per errore siete cortesemente pregati di darne immediata comunicazione al mittente e di provvedere alla sua distruzione, Grazie.

        This e-mail and any attachments is confidential and may contain privileged information intended for the addressee(s) only. Dissemination, copying, printing or use by anybody else is unauthorised. If you are not the intended recipient, please delete this message and any attachments and advise the sender by return e-mail, Thanks.

        [rispetta l'ambiente]Rispetta l'ambiente. Non stampare questa mail se non è necessario.

        Show
        marcocipriani Marco Cipriani added a comment - Dear Florian, unfortunately we are still having some issues due to the migration of services to the new IDM. I have just forwarded your request to our colleagues of the second-level support. They will get back to you as soon as the problem will be fixed. We apologize for the inconvenience. Best regards Marco Da: fiware-lab-help-bounces@lists.fi-ware.org fiware-lab-help-bounces@lists.fi-ware.org Per conto di Florian Eidner Inviato: mercoledì 13 maggio 2015 14:42 A: fiware-lab-help@lists.fi-ware.org Oggetto: [Fiware-lab-help] Login Problems Dear FiWare-Team, After requesting a community upgrad last week, i wasnt unable to login again. I requested a new password but the template for the new password gives me a Error: Unable to change password.! I cannot access my instance anymore. Please provide me with information how to get the login working. The Account is: diridix@gmail.com< diridix@gmail.com > Binee-Test There is already JIRA ticket for the FiLab Account Upgrade: FLUA-522< https://jira.fiware.org/browse/FLUA-522 > Kind regards Florian – Florian Eidner Technology Development, Phone: +49 173 88 121 55 Website: www.binee.co< http://www.binee.co > Email: florian@binee.co< florian@binee.co > Questo messaggio e i suoi allegati sono indirizzati esclusivamente alle persone indicate. La diffusione, copia o qualsiasi altra azione derivante dalla conoscenza di queste informazioni sono rigorosamente vietate. Qualora abbiate ricevuto questo documento per errore siete cortesemente pregati di darne immediata comunicazione al mittente e di provvedere alla sua distruzione, Grazie. This e-mail and any attachments is confidential and may contain privileged information intended for the addressee(s) only. Dissemination, copying, printing or use by anybody else is unauthorised. If you are not the intended recipient, please delete this message and any attachments and advise the sender by return e-mail, Thanks. [rispetta l'ambiente] Rispetta l'ambiente. Non stampare questa mail se non è necessario.
        marcocipriani Marco Cipriani made changes -
        Field Original Value New Value
        Component/s FIWARE-LAB-HELP [ 10279 ]
        fw.ext.user FW External User created issue -

          People

          • Assignee:
            aalonsog Alvaro Alonso
            Reporter:
            fw.ext.user FW External User
          • Votes:
            0 Vote for this issue
            Watchers:
            2 Start watching this issue

            Dates

            • Created:
              Updated:
              Resolved: