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  1. Help-Desk
  2. HELP-2750

FIWARE Lab account problems

        Details

        • Type: extRequest
        • Status: Closed
        • Priority: Blocker
        • Resolution: Done
        • Fix Version/s: 2021
        • Component/s: FIWARE-LAB-HELP
        • Labels:
          None

          Description

          Hello,

          This afternoon I tried to login to FIWARE Lab. I tried as my usual login credentials (which I got saved with password manager) but it reported that the credentials are incorrect. Tried to use the "Forgot password" form, but it said that the e-mail is not recognized (cvetan AT adminotech.com).

          So I created new account through the sign-up form, and it went through. However, I don't seem to have access to "Cloud" tab anymore.
          I asked the partners from WebUI chapter, at least one of them had the same problem, and another one succeeded retrieving his account by using the "Forgot password" form.

          Do you guys know what could be the problem? Can I retrieve my previous account that I've been using for year and half now?

            Issue Links

            relates to

            extRequest - Request from external stakeholder received in the help desk HELP-1111 FIWARE.Request.Tech.WebUI.CloudRendering.NotInstalledInImage

            • Major - Major loss of function.
            • Closed

            extRequest - Request from external stakeholder received in the help desk HELP-1112 FIWARE.Request.Tech.WebUI.CloudRendering.CannotRunWebService

            • Major - Major loss of function.
            • Closed

            extRequest - Request from external stakeholder received in the help desk HELP-1113 FIWARE.Request.Tech.WebUI.CloudRendering.CannotInstallNodeJs

            • Major - Major loss of function.
            • Closed

            extRequest - Request from external stakeholder received in the help desk HELP-1114 FIWARE.Request.Tech.WebUI.CloudRendering.CannotInstall

            • Major - Major loss of function.
            • Closed

              Activity

              Transition Time In Source Status Execution Times Last Executer Last Execution Date
              Open Open In Progress In Progress
              		2d 10m 1 Alvaro Alonso 14/May/15 4:13 PM
              In Progress In Progress Done Done
              		1s 1 Alvaro Alonso 14/May/15 4:13 PM
              Done Done Closed Closed
              		12d 17h 19m 1 Manuel Escriche 27/May/15 9:33 AM
              Closed Closed In Progress In Progress
              		3s 1 Manuel Escriche 27/May/15 9:33 AM
              In Progress In Progress Answered Answered
              		2d 6h 20m 1 Pietropaolo Alfonso 29/May/15 3:53 PM
              Answered Answered Closed Closed
              		3s 1 Pietropaolo Alfonso 29/May/15 3:53 PM

                People

                • Assignee:
                  alfopietro Pietropaolo Alfonso
                  Reporter:
                  cvetan Cvetan Stefanovski
                • Votes:
                  0 Vote for this issue
                  Watchers:
                  3 Start watching this issue

                  Dates

                  • Created:
                    Updated:
                    Resolved: