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  1. Help-Desk
  2. HELP-2615

CLONE - Myia (Xin) - Request for trial account

    Details

    • Type: extRequest
    • Status: Closed
    • Resolution: Done
    • Fix Version/s: 2021
    • Component/s: FIWARE-LAB-HELP
    • Labels:
      None

      Description

      Hello,
      This user has been accepted for Community Account upgrade, but he needs a Trial account before, since he's not registered in FIWARE Lab.
      Please refer to FLUA-259 for the original request.
      Thank you.
      Regards,
      Marco

        Activity

        consoft_coach Marco Terrinoni created issue -
        consoft_coach Marco Terrinoni made changes -
        Field Original Value New Value
        Link This issue clones FLUA-259 [ FLUA-259 ]
        consoft_coach Marco Terrinoni made changes -
        Project FIWARE LAB Upgrade Account [ 11101 ] Help-Desk [ 10841 ]
        Key FLUA-264 HELP-2615
        Issue Type UpgradeAccount [ 10200 ] extRequest [ 10104 ]
        Workflow FIWARE Lab User Account Upgrade [ 27405 ] FW extRequest Workflow-II [ 27405 ]
        Component/s FI-PPP [ 10616 ]
        consoft_coach Marco Terrinoni made changes -
        Summary CLONE - Myia (Xin) CLONE - Myia (Xin) - Request for trial account
        consoft_coach Marco Terrinoni made changes -
        Description Hello,
        This user has been accepted for Community Account upgrade, but he needs a Trial account before, since he's not registered in FIWARE Lab.
        Please refer to FLUA-259 for the original request.
        Thank you.
        Regards,
        Marco
        consoft_coach Marco Terrinoni made changes -
        Assignee Marco Terrinoni [ consoft_coach ] Manuel Escriche [ mev ]
        mev Manuel Escriche made changes -
        Assignee Manuel Escriche [ mev ] Federico Michele Facca [ ffacca ]
        mev Manuel Escriche made changes -
        Component/s FIWARE-LAB-HELP [ 10279 ]
        Hide
        ffacca Federico Michele Facca added a comment -

        i created one account, i am not sure this is enough. anyhow please when you clone a ticket in the help desk, please do not assign it to me. leave it unassigned so that the person on duty will take care.

        Show
        ffacca Federico Michele Facca added a comment - i created one account, i am not sure this is enough. anyhow please when you clone a ticket in the help desk, please do not assign it to me. leave it unassigned so that the person on duty will take care.
        ffacca Federico Michele Facca made changes -
        Status Open [ 1 ] In Progress [ 3 ]
        Hide
        consoft_coach Marco Terrinoni added a comment -

        Ok, thank you for clarification!
        User from FLUA-259 is requesting for two other trial accounts (i.e.: filip@wujigrid.com and ondra@wujigrid.com); should we create a new ticket or can we handle them directly with this one?
        Thank you for your attention.

        Show
        consoft_coach Marco Terrinoni added a comment - Ok, thank you for clarification! User from FLUA-259 is requesting for two other trial accounts (i.e.: filip@wujigrid.com and ondra@wujigrid.com); should we create a new ticket or can we handle them directly with this one? Thank you for your attention.
        Hide
        ffacca Federico Michele Facca added a comment -

        all accounts have been created, aske them to confirm the account and change the password

        Show
        ffacca Federico Michele Facca added a comment - all accounts have been created, aske them to confirm the account and change the password
        ffacca Federico Michele Facca made changes -
        Status In Progress [ 3 ] Answered [ 10104 ]
        ffacca Federico Michele Facca made changes -
        Resolution Done [ 10000 ]
        Status Answered [ 10104 ] Closed [ 6 ]
        Hide
        consoft_coach Marco Terrinoni added a comment -

        Great! Thanks.

        Show
        consoft_coach Marco Terrinoni added a comment - Great! Thanks.
        consoft_coach Marco Terrinoni made changes -
        Link This issue clones FLUA-299 [ FLUA-299 ]
        fla Fernando Lopez made changes -
        Fix Version/s 2021 [ 12600 ]
        Transition Time In Source Status Execution Times Last Executer Last Execution Date
        Open Open In Progress In Progress
        4h 50m 1 Federico Michele Facca 27/Apr/15 7:25 PM
        In Progress In Progress Answered Answered
        19h 59m 1 Federico Michele Facca 28/Apr/15 3:24 PM
        Answered Answered Closed Closed
        1s 1 Federico Michele Facca 28/Apr/15 3:24 PM

          People

          • Assignee:
            ffacca Federico Michele Facca
            Reporter:
            consoft_coach Marco Terrinoni
          • Votes:
            0 Vote for this issue
            Watchers:
            2 Start watching this issue

            Dates

            • Created:
              Updated:
              Resolved: