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  1. Help-Desk
  2. HELP-2486

FIWARE.Request.Lab.Spain.Unable to Connect to Instance via SSH.

    Details

    • Type: extRequest
    • Status: Closed
    • Priority: Major
    • Resolution: Done
    • Fix Version/s: 2021
    • Component/s: FIWARE-LAB-HELP
    • Labels:
      None

      Description

      I am working with Spain2 and I have followed the instructions to correctly
      create and connect to a VM in the filab.

      I have created a floating ip, a security group with every port open from 1
      to 64,000 (ICMP from 1 to 255) and I have the appropriate key.

      Once I have assigned everything and launched the instance, I am able to use
      the VM Display, inside the filab, and I can see that the instance is up and
      running. Although I cannot access from there since I do not have the
      credentials.

      However, I cannot connect this VM using the associated floating ip
      (130.206.114.76), nor ping it. The ssh times out, and I never receive a
      pong from the machine.

      Regards.

      Daniel Olea
      Software Engineer

      Exploded View, SL
      daniel@explodedview.es <lluc@explodedview.es>

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      [Created via e-mail received from: Daniel Olea <daniel@explodedview.es>]

        Activity

        Transition Time In Source Status Execution Times Last Executer Last Execution Date
        Open Open In Progress In Progress
        11d 12h 3m 1 José Ignacio Carretero Guarde 23/Apr/15 8:34 AM
        In Progress In Progress Closed Closed
        7s 1 José Ignacio Carretero Guarde 23/Apr/15 8:34 AM
        fla Fernando Lopez made changes -
        Fix Version/s 2021 [ 12600 ]
        backlogmanager Backlog Manager made changes -
        Summary FIWARE.Request.Lab.Unable to Connect to Instance via SSH. FIWARE.Request.Lab.Spain.Unable to Connect to Instance via SSH.
        mev Manuel Escriche made changes -
        HD-Node Spain [ 10846 ]
        mev Manuel Escriche made changes -
        backlogmanager Backlog Manager made changes -
        Summary [Fiware-lab-help] [Sapin2] Unable to Connect to Instance via SSH FIWARE.Request.Lab.Unable to Connect to Instance via SSH.
        mev Manuel Escriche made changes -
        Sender Email lluc@explodedview.es
        jicg José Ignacio Carretero Guarde made changes -
        Resolution Done [ 10000 ]
        Status In Progress [ 3 ] Closed [ 6 ]
        jicg José Ignacio Carretero Guarde made changes -
        Status Open [ 1 ] In Progress [ 3 ]
        henar Henar Muñoz made changes -
        Assignee Spain Node Support Team [ spain.node ] José Ignacio Carretero Guarde [ jicg ]
        Hide
        fla Fernando Lopez added a comment -

        Could you send us details about the tenant ID, Server ID and your user in order to investigate more properly the problem that you mention here?

        Show
        fla Fernando Lopez added a comment - Could you send us details about the tenant ID, Server ID and your user in order to investigate more properly the problem that you mention here?
        mev Manuel Escriche made changes -
        Assignee Spain Node Support Team [ spain.node ]
        mev Manuel Escriche made changes -
        Field Original Value New Value
        Component/s FIWARE-LAB-HELP [ 10279 ]
        fw.ext.user FW External User created issue -

          People

          • Assignee:
            jicg José Ignacio Carretero Guarde
            Reporter:
            fw.ext.user FW External User
          • Votes:
            0 Vote for this issue
            Watchers:
            2 Start watching this issue

            Dates

            • Created:
              Updated:
              Resolved: