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  1. Help-Desk
  2. HELP-2376

FIWARE.Request.Lab.Gent.Re: Allocating floating IP issue.

    Details

    • Type: extRequest
    • Status: Closed
    • Priority: Major
    • Resolution: Done
    • Fix Version/s: 2021
    • Component/s: FIWARE-LAB-HELP
    • Labels:
      None

      Description

      Dear,

      Can you please tell us the region you are using ?

      Daniele

      On 20 Mar 2015, at 15:53, Nikita <Nikita@d2.eu> wrote:

      > Hello,
      >
      >
      > I have trouble allocating public ip to my project in Fi Lab Cloud portal.
      >
      > Here is the error I get:
      >
      > Error allocating IP address.
      >
      > Cause: 500 Error {"computeFault": {"message": "The server has either erred or is incapable of performing the requested operation.", "code": 500}}
      >
      >
      > Thanks
      >
      >
      > Best Regards
      > Nikita
      >
      >
      > Digitally yours,
      >
      > Nikita OMAREV
      > T +32 32 97 77 74
      > F +32 32 97 77 72
      > Nikita@d2.eu
      >
      > www.d2.eu pos – payment – digital cinema technology
      > www.dcp360.eu dcp duplication
      > www.appetite4.com APP platform for culture, tourism, sport, city-marketing
      >
      > _______________________________________________
      > Fiware-lab-help mailing list
      > Fiware-lab-help@lists.fi-ware.org
      > https://lists.fi-ware.org/listinfo/fiware-lab-help

      _______________________________________________
      Fiware-lab-help mailing list
      Fiware-lab-help@lists.fi-ware.org
      https://lists.fi-ware.org/listinfo/fiware-lab-help

      1. signature.asc
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        Daniele Santoro
      2. signature.asc
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        Daniele Santoro

        Activity

        Transition Time In Source Status Execution Times Last Executer Last Execution Date
        Open Open In Progress In Progress
        17s 1 Daniele Santoro 20/Mar/15 7:40 PM
        In Progress In Progress Answered Answered
        34d 14h 5m 1 Daniele Santoro 24/Apr/15 10:45 AM
        Answered Answered Closed Closed
        1s 1 Daniele Santoro 24/Apr/15 10:45 AM
        fla Fernando Lopez made changes -
        Fix Version/s 2021 [ 12600 ]
        backlogmanager Backlog Manager made changes -
        Summary FIWARE.Request.Lab.Re: Allocating floating IP issue. FIWARE.Request.Lab.Gent.Re: Allocating floating IP issue.
        mev Manuel Escriche made changes -
        HD-Node Gent [ 10916 ]
        backlogmanager Backlog Manager made changes -
        Summary Re: [Fiware-lab-help] Allocating floating IP issue FIWARE.Request.Lab.Re: Allocating floating IP issue.
        mev Manuel Escriche made changes -
        Sender Email Nikita@d2.eu
        mev Manuel Escriche made changes -
        Reporter Daniele Santoro [ danieles ] FW External User [ fw.external.urser ]
        danieles Daniele Santoro made changes -
        Resolution Done [ 10000 ]
        Status Answered [ 10104 ] Closed [ 6 ]
        danieles Daniele Santoro made changes -
        Status In Progress [ 3 ] Answered [ 10104 ]
        Hide
        Vicent Vicent Borja Torres (Inactive) added a comment -

        Dear Daniele,

        Ticket is already solved. You can close it.

        Show
        Vicent Vicent Borja Torres (Inactive) added a comment - Dear Daniele, Ticket is already solved. You can close it.
        Hide
        danieles Daniele Santoro added a comment -

        Dear Geant Support,

        Can I close the issue ? Did you already solved the issue ?

        Daniele

        Show
        danieles Daniele Santoro added a comment - Dear Geant Support, Can I close the issue ? Did you already solved the issue ? Daniele
        danieles Daniele Santoro made changes -
        Attachment signature.asc [ 14946 ]
        Hide
        danieles Daniele Santoro added a comment -

        Dear,

        Thank you for the infos, I’ve fwd them to Geant node. We will contact you shortly.

        Daniele

        _______________________________________________
        Fiware-lab-help mailing list
        Fiware-lab-help@lists.fi-ware.org
        https://lists.fi-ware.org/listinfo/fiware-lab-help

        Show
        danieles Daniele Santoro added a comment - Dear, Thank you for the infos, I’ve fwd them to Geant node. We will contact you shortly. Daniele _______________________________________________ Fiware-lab-help mailing list Fiware-lab-help@lists.fi-ware.org https://lists.fi-ware.org/listinfo/fiware-lab-help
        Hide
        danieles Daniele Santoro added a comment -

        Here is more information from the user:
        ---------------------------------------------
        Dear

        Here is the requested information:

        ProjectID
        D2 benelux BVBA (ID 00000000000000000000000000011350)

        UserIDs
        james-troch
        nikita-omarev-1

        Let me know if these aren't the userIDs you are looking for.

        Best Regards
        Nikita
        ---------------------------------------------
        Daniele

        Show
        danieles Daniele Santoro added a comment - Here is more information from the user: --------------------------------------------- Dear Here is the requested information: ProjectID D2 benelux BVBA (ID 00000000000000000000000000011350) UserIDs james-troch nikita-omarev-1 Let me know if these aren't the userIDs you are looking for. Best Regards Nikita --------------------------------------------- Daniele
        Hide
        Vicent Vicent Borja Torres (Inactive) added a comment -

        Dear Daniele,

        We got back again free floating IP at the Gent node. Is is possible to
        get the usedID, projectId and contact details to manage the user to get
        a floating I?

        Thank you,

        Best regrads.

        The Gent node.


        Vicent Borja-Torres

        Department of Information Technology
        Internet Based Communication Networks and Services (IBCN)
        Ghent University - iMinds
        Gaston Crommenlaan 8 Bus 201, B-9050 Gent, Belgium
        E-mail: vicent.borjatorres@intec.ugent.be
        Tel. +32 (0)9 33 14952
        Fax +32 (0)9 33 14899

        Show
        Vicent Vicent Borja Torres (Inactive) added a comment - Dear Daniele, We got back again free floating IP at the Gent node. Is is possible to get the usedID, projectId and contact details to manage the user to get a floating I? Thank you, Best regrads. The Gent node. – Vicent Borja-Torres Department of Information Technology Internet Based Communication Networks and Services (IBCN) Ghent University - iMinds Gaston Crommenlaan 8 Bus 201, B-9050 Gent, Belgium E-mail: vicent.borjatorres@intec.ugent.be Tel. +32 (0)9 33 14952 Fax +32 (0)9 33 14899
        Hide
        danieles Daniele Santoro added a comment -

        Here is another comment from user:

        Dear,

        Now I get different error message:

        Error: Error allocating IP address. Cause: 503 Error

        Berst Regards,
        Nikita

        Digitally yours,

        Nikita OMAREV
        T +32 32 97 77 74
        F +32 32 97 77 72
        Nikita@d2.eu

        www.d2.eu pos – payment – digital cinema technology
        www.dcp360.eu dcp duplication
        www.appetite4.com APP platform for culture, tourism, sport, city-marketing

        Daniele

        Show
        danieles Daniele Santoro added a comment - Here is another comment from user: Dear, Now I get different error message: Error: Error allocating IP address. Cause: 503 Error Berst Regards, Nikita Digitally yours, Nikita OMAREV T +32 32 97 77 74 F +32 32 97 77 72 Nikita@d2.eu www.d2.eu pos – payment – digital cinema technology www.dcp360.eu dcp duplication www.appetite4.com APP platform for culture, tourism, sport, city-marketing Daniele
        Hide
        danieles Daniele Santoro added a comment -

        Dear,

        Maybe there were no more IP available when you tried. Anyway, I’ve assigned your request to Gent support.

        Best,
        Daniele

        On 20 Mar 2015, at 22:32, Nikita <Nikita@d2.eu> wrote:

        Hello Daniele,

        The region is Gent.

        Thanks in advance!

        Best Regards
        Nikita

        Sent from my iPhone

        Show
        danieles Daniele Santoro added a comment - Dear, Maybe there were no more IP available when you tried. Anyway, I’ve assigned your request to Gent support. Best, Daniele On 20 Mar 2015, at 22:32, Nikita <Nikita@d2.eu> wrote: Hello Daniele, The region is Gent. Thanks in advance! Best Regards Nikita Sent from my iPhone
        danieles Daniele Santoro made changes -
        Assignee Daniele Santoro [ danieles ] Gent Node Helpdesk [ iminds ]
        danieles Daniele Santoro made changes -
        Component/s FIWARE-LAB-HELP [ 10279 ]
        danieles Daniele Santoro made changes -
        Status Open [ 1 ] In Progress [ 3 ]
        danieles Daniele Santoro made changes -
        Field Original Value New Value
        Assignee Daniele Santoro [ danieles ]
        danieles Daniele Santoro created issue -

          People

          • Assignee:
            IMINDS Gent Node Helpdesk
            Reporter:
            fw.ext.user FW External User
          • Votes:
            0 Vote for this issue
            Watchers:
            2 Start watching this issue

            Dates

            • Created:
              Updated:
              Resolved: