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  1. Help-Desk
  2. HELP-2331

FIWARE.Request.Lab.Spain.Disappeared account

    Details

    • HD-Node:
      Spain

      Description

      Issue transfer from mailing list to jira was not working properly last week. We got the issue below. Please try to handle this, and send your reply directly to the user: admin@garesys.com

      Many thanks,
      Best,
      Sandor


      Hi Sandor,

      No, I cannot access mi account. Asking some colleagues, they can access to theirs accounts but cannot see any of their VMs. As I can't access to my account, I don't know mi region. As far I remember, I think that in another email tu support I said "spain" when they asked me, but cannot find the mail either. Hope it helps. Please, ¡save my VMs!

      Thank you for your time.

      Alberto

      2015-03-14 10:48 GMT+01:00 Sándor Laki <laki.sandor@wigner.mta.hu>:

      Dear Alberto,

      Could you please send us which region you use?
      Could you also check if the problem still stands?

      Thanks in advance,
      Sandor

      2015.03.14. 1:55 keltezéssel, Admin Garesys írta:
      > Hi,
      >
      > I've realized that non of our VM appears in the main screen becaus a 503 error in a js file. Now I'm trying to enter with my account and says that it doesn's exists. Can you help us, please?
      >
      > account: admin@garesys.com
      >
      > Thank you,
      >
      > Alberto
      >
      >
      > _______________________________________________
      > Fiware-lab-help mailing list
      > Fiware-lab-help@lists.fi-ware.org
      > https://lists.fi-ware.org/listinfo/fiware-lab-help

        Activity

        sandor Sándor Laki created issue -
        henar Henar Muñoz made changes -
        Field Original Value New Value
        Assignee Spain Node Support Team [ spain.node ] Henar Muñoz [ henar ]
        henar Henar Muñoz made changes -
        Status Open [ 1 ] Answered [ 10104 ]
        henar Henar Muñoz made changes -
        Resolution Done [ 10000 ]
        Status Answered [ 10104 ] Done [ 10000 ]
        Fix Version/s Sprint 4.2.1 [ 10740 ]
        backlogmanager Backlog Manager made changes -
        Summary [FIWARE-LAB-HELP] Disappeared account FIWARE.Request.Lab.Disappeared account
        mev Manuel Escriche made changes -
        Workflow FW eRequest Workflow [ 25433 ] FW extRequest Workflow-II [ 40964 ]
        Status Done [ 10000 ] Closed [ 6 ]
        Issue Type eRequest [ 10101 ] extRequest [ 10104 ]
        mev Manuel Escriche made changes -
        HD-Node Spain [ 10846 ]
        backlogmanager Backlog Manager made changes -
        Summary FIWARE.Request.Lab.Disappeared account FIWARE.Request.Lab.Spain.Disappeared account
        fla Fernando Lopez made changes -
        Fix Version/s 2021 [ 12600 ]

          People

          • Assignee:
            henar Henar Muñoz
            Reporter:
            sandor Sándor Laki
          • Votes:
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            Watchers:
            1 Start watching this issue

            Dates

            • Created:
              Updated:
              Resolved: