Details
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Type: extRequest
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Status: Closed
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Priority: Major
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Resolution: Done
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Fix Version/s: Sprint 4.2.1, 2021
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Component/s: FIWARE-LAB-HELP
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Labels:None
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HD-Node:Spain
Description
Issue transfer from mailing list to jira was not working properly last week. We got the issue below. Please try to handle this, and send your reply directly to the user: admin@garesys.com
Many thanks,
Best,
Sandor
Hi Sandor,
No, I cannot access mi account. Asking some colleagues, they can access to theirs accounts but cannot see any of their VMs. As I can't access to my account, I don't know mi region. As far I remember, I think that in another email tu support I said "spain" when they asked me, but cannot find the mail either. Hope it helps. Please, ¡save my VMs!
Thank you for your time.
Alberto
2015-03-14 10:48 GMT+01:00 Sándor Laki <laki.sandor@wigner.mta.hu>:
Dear Alberto,
Could you please send us which region you use?
Could you also check if the problem still stands?
Thanks in advance,
Sandor
2015.03.14. 1:55 keltezéssel, Admin Garesys írta:
> Hi,
>
> I've realized that non of our VM appears in the main screen becaus a 503 error in a js file. Now I'm trying to enter with my account and says that it doesn's exists. Can you help us, please?
>
> account: admin@garesys.com
>
> Thank you,
>
> Alberto
>
>
> _______________________________________________
> Fiware-lab-help mailing list
> Fiware-lab-help@lists.fi-ware.org
> https://lists.fi-ware.org/listinfo/fiware-lab-help
Activity
Field | Original Value | New Value |
---|---|---|
Assignee | Spain Node Support Team [ spain.node ] | Henar Muñoz [ henar ] |
Status | Open [ 1 ] | Answered [ 10104 ] |
Resolution | Done [ 10000 ] | |
Status | Answered [ 10104 ] | Done [ 10000 ] |
Fix Version/s | Sprint 4.2.1 [ 10740 ] |
Summary | [FIWARE-LAB-HELP] Disappeared account | FIWARE.Request.Lab.Disappeared account |
Workflow | FW eRequest Workflow [ 25433 ] | FW extRequest Workflow-II [ 40964 ] |
Status | Done [ 10000 ] | Closed [ 6 ] |
Issue Type | eRequest [ 10101 ] | extRequest [ 10104 ] |
HD-Node | Spain [ 10846 ] |
Summary | FIWARE.Request.Lab.Disappeared account | FIWARE.Request.Lab.Spain.Disappeared account |
Fix Version/s | 2021 [ 12600 ] |
Transition | Time In Source Status | Execution Times | Last Executer | Last Execution Date | |||||
---|---|---|---|---|---|---|---|---|---|
|
2d 21h 59m | 1 | Henar Muñoz | 19/Mar/15 8:02 AM | |||||
|
6s | 1 | Henar Muñoz | 19/Mar/15 8:02 AM | |||||
|
299d 1h 8m | 1 | Manuel Escriche | 12/Jan/16 9:10 AM |