Uploaded image for project: 'Help-Desk'
  1. Help-Desk
  2. HELP-2286

FIWARE.Request.Lab.Lannion.Connection problem on FI-Ware instance.

    Details

    • Type: extRequest
    • Status: Closed
    • Priority: Major
    • Resolution: Done
    • Fix Version/s: 2021
    • Component/s: FIWARE-LAB-HELP
    • Labels:
      None

      Description

      Hello,

      I'm interested in the FI-Ware technologies and considering to candidate on
      the call of June.

      Thus, I successfully created an account on FI-Ware Lab, with this email (
      asimon1809@gmail.com).

      Then I created an instance to conduct some tests, following the video
      tutorial.

      The instance is created in the Lannion datacenter with the available Ubuntu
      14.04.1 (x64) image, a security policy (with a rule for port 22), an IP
      address (public-ext-net-02: 193.52.45.172) , and a keypair all generated
      via the lab interface like in the tutorial.

      The problem is I can't manage to access it nor using an ssh command (Ubuntu
      desktop 14), nor using the connect action from the lab.

      The ssh command can't access to the IP address on port 22, whereas it's
      opened in the security rules. The nmap command shows that this port is
      indeed filtered.

      Connecting with the lab, I'm asked for a login and password but I don't
      know which ones.

      I noticed the following error when the system boot (viewing the display by
      connecting to the instance through the lab):

      waiting for network configuration
      waiting for up to 60 more seconds for network configuration
      booting system without full network configuration

      Thanks in advance.

      Regards,
      Alexandre SIMON

      _______________________________________________
      Fiware-lab-help mailing list
      Fiware-lab-help@lists.fi-ware.org
      https://lists.fi-ware.org/listinfo/fiware-lab-help

      [Created via e-mail received from: Alexandre Simon <asimon1809@gmail.com>]

        Activity

        Transition Time In Source Status Execution Times Last Executer Last Execution Date
        Open Open In Progress In Progress
        4d 7h 31m 1 Lannion Node Helpdesk 10/Mar/15 6:59 PM
        In Progress In Progress Answered Answered
        2m 37s 1 Lannion Node Helpdesk 10/Mar/15 7:02 PM
        Answered Answered Closed Closed
        10s 1 Lannion Node Helpdesk 10/Mar/15 7:02 PM
        fla Fernando Lopez made changes -
        Fix Version/s 2021 [ 12600 ]
        backlogmanager Backlog Manager made changes -
        Summary FIWARE.Request.Lab.Connection problem on FI-Ware instance. FIWARE.Request.Lab.Lannion.Connection problem on FI-Ware instance.
        mev Manuel Escriche made changes -
        HD-Node Lannion [ 10850 ]
        backlogmanager Backlog Manager made changes -
        Summary [Fiware-lab-help] Connection problem on FI-Ware instance FIWARE.Request.Lab.Connection problem on FI-Ware instance.
        mev Manuel Escriche made changes -
        Sender Email asimon1809@gmail.com
        mev Manuel Escriche made changes -
        Component/s FIWARE-LAB-HELP [ 10279 ]
        lannionsupport Lannion Node Helpdesk made changes -
        Resolution Done [ 10000 ]
        Status Answered [ 10104 ] Closed [ 6 ]
        lannionsupport Lannion Node Helpdesk made changes -
        Status In Progress [ 3 ] Answered [ 10104 ]
        Hide
        lannionsupport Lannion Node Helpdesk added a comment -

        Hi,

        An IP has been allocated to the Alexandre.

        BR
        Riwal

        Show
        lannionsupport Lannion Node Helpdesk added a comment - Hi, An IP has been allocated to the Alexandre. BR Riwal
        lannionsupport Lannion Node Helpdesk made changes -
        Status Open [ 1 ] In Progress [ 3 ]
        Hide
        lannionsupport Lannion Node Helpdesk added a comment -

        Hi Alexandre,

        We will manage this through email directly with you.

        BR
        Riwal

        Show
        lannionsupport Lannion Node Helpdesk added a comment - Hi Alexandre, We will manage this through email directly with you. BR Riwal
        Hide
        fw.ext.user FW External User added a comment -

        GergĂ´, sorry I misspelled your name.

        Thank you.

        Regards,
        Alexandre SIMON

        _______________________________________________
        Fiware-lab-help mailing list
        Fiware-lab-help@lists.fi-ware.org
        https://lists.fi-ware.org/listinfo/fiware-lab-help

        Show
        fw.ext.user FW External User added a comment - GergĂ´, sorry I misspelled your name. Thank you. Regards, Alexandre SIMON _______________________________________________ Fiware-lab-help mailing list Fiware-lab-help@lists.fi-ware.org https://lists.fi-ware.org/listinfo/fiware-lab-help
        Hide
        fw.ext.user FW External User added a comment -

        Hi Grego,

        The instance name is Vookser. To the Lannion Support Team: you can write in
        french if you wish (I'm french too).

        Thanks.

        Regards,
        Alexandre SIMON

        _______________________________________________
        Fiware-lab-help mailing list
        Fiware-lab-help@lists.fi-ware.org
        https://lists.fi-ware.org/listinfo/fiware-lab-help

        Show
        fw.ext.user FW External User added a comment - Hi Grego, The instance name is Vookser. To the Lannion Support Team: you can write in french if you wish (I'm french too). Thanks. Regards, Alexandre SIMON _______________________________________________ Fiware-lab-help mailing list Fiware-lab-help@lists.fi-ware.org https://lists.fi-ware.org/listinfo/fiware-lab-help
        WIGNER Budapest Node Helpdesk made changes -
        Field Original Value New Value
        Assignee Lannion Node Helpdesk [ lannionsupportteam ]
        fw.ext.user FW External User created issue -

          People

          • Assignee:
            lannionsupport Lannion Node Helpdesk
            Reporter:
            fw.ext.user FW External User
          • Votes:
            0 Vote for this issue
            Watchers:
            2 Start watching this issue

            Dates

            • Created:
              Updated:
              Resolved: