Uploaded image for project: 'Help-Desk'
  1. Help-Desk
  2. HELP-2058

FIWARE.Request.Lab.Spain.Problems with remote instances.

    Details

    • Type: extRequest
    • Status: Closed
    • Priority: Major
    • Resolution: Done
    • Fix Version/s: 2021
    • Component/s: FIWARE-LAB-HELP
    • Labels:
      None

      Description

      Hi there,

      I'm trying to instance an orion image but i get when i login to fiware-lab:

      *Dear User, *
      >
      > * The Spain Region is temporarily out of resources. We are working in
      > order to resolve this issue and increase the capacity of that region as
      > soon as possible. In the meantime try to use the other regions (under
      > configuration and testing). Please be patient, you may experience some
      > problems until we finish the ongoing configuration and testing tasks.*
      >
      > * Please don't hesitate to contact us reporting any problem you may
      > experience on FIWARE Lab by sending an email to
      > fiware-lab-help@lists.fi-ware.org <fiware-lab-help@lists.fi-ware.org>*
      >
      > * Thanks*
      >

      My question is how i "try to use the other regions"? what should I do??

      Please, notice that for me is mandatory to be able to access to the
      service since next week, since I must to attend a bootcamp in Amsterdam
      regarding FICHe.

      Any help will be welcome. Thanks!

      _______________________________________________
      Fiware-lab-help mailing list
      Fiware-lab-help@lists.fi-ware.org
      https://lists.fi-ware.org/listinfo/fiware-lab-help

      [Created via e-mail received from: Pablo Albaladejo <pablo@medbravo.org>]

        Activity

        fw.ext.user FW External User created issue -
        henar Henar Muñoz made changes -
        Field Original Value New Value
        Assignee Guillermo Jiménez Prieto [ guillermo.jimenez ]
        Hide
        fw.ext.user FW External User added a comment -

        Dear Pablo,

        you can switch the regions on the cloud portal's menu. There is a
        drop-down list with label 'Region'. You can use other regions instead of
        Spain.

        Best Regards,
        Gergő


        Ezt az e-mailt az Avast víruskereső szoftver átvizsgálta.
        http://www.avast.com

        _______________________________________________
        Fiware-lab-help mailing list
        Fiware-lab-help@lists.fi-ware.org
        https://lists.fi-ware.org/listinfo/fiware-lab-help

        Show
        fw.ext.user FW External User added a comment - Dear Pablo, you can switch the regions on the cloud portal's menu. There is a drop-down list with label 'Region'. You can use other regions instead of Spain. Best Regards, Gergő — Ezt az e-mailt az Avast víruskereső szoftver átvizsgálta. http://www.avast.com _______________________________________________ Fiware-lab-help mailing list Fiware-lab-help@lists.fi-ware.org https://lists.fi-ware.org/listinfo/fiware-lab-help
        Hide
        gjimenez Guillermo Jimenez added a comment -

        Dear Pablo,

        Thank you for contacting us.
        When you login to fiware-lab please click on “Continue” button in the message and you can access to the cloud lab.
        If you look at left menu, you should find a section named “Region” with a default value “Spain”. If you click on this, you will be able to scroll to other regions.

        I recommend you to use Budapest or Prague. Those regions should be stables.

        Thank you and let me know if you have any other problem with our service.

        Best Regards
        Guillermo Jiménez

        Show
        gjimenez Guillermo Jimenez added a comment - Dear Pablo, Thank you for contacting us. When you login to fiware-lab please click on “Continue” button in the message and you can access to the cloud lab. If you look at left menu, you should find a section named “Region” with a default value “Spain”. If you click on this, you will be able to scroll to other regions. I recommend you to use Budapest or Prague. Those regions should be stables. Thank you and let me know if you have any other problem with our service. Best Regards Guillermo Jiménez
        gjimenez Guillermo Jimenez made changes -
        Status Open [ 1 ] In Progress [ 3 ]
        gjimenez Guillermo Jimenez made changes -
        Status In Progress [ 3 ] Answered [ 10104 ]
        gjimenez Guillermo Jimenez made changes -
        Resolution Done [ 10000 ]
        Status Answered [ 10104 ] Closed [ 6 ]
        uwe Uwe Herzog (Inactive) made changes -
        Component/s FIWARE-LAB-HELP [ 10279 ]
        mev Manuel Escriche made changes -
        Sender Email pablo@medbravo.org
        backlogmanager Backlog Manager made changes -
        Summary [Fiware-lab-help] Problems with remote instances FIWARE.Request.Lab.Problems with remote instances.
        mev Manuel Escriche made changes -
        HD-Node Spain [ 10846 ]
        backlogmanager Backlog Manager made changes -
        Summary FIWARE.Request.Lab.Problems with remote instances. FIWARE.Request.Lab.Spain.Problems with remote instances.
        fla Fernando Lopez made changes -
        Fix Version/s 2021 [ 12600 ]
        Transition Time In Source Status Execution Times Last Executer Last Execution Date
        Open Open In Progress In Progress
        2d 20h 47m 1 Guillermo Jimenez 02/Feb/15 11:08 AM
        In Progress In Progress Answered Answered
        2s 1 Guillermo Jimenez 02/Feb/15 11:08 AM
        Answered Answered Closed Closed
        1s 1 Guillermo Jimenez 02/Feb/15 11:08 AM

          People

          • Assignee:
            gjimenez Guillermo Jimenez
            Reporter:
            fw.ext.user FW External User
          • Votes:
            0 Vote for this issue
            Watchers:
            2 Start watching this issue

            Dates

            • Created:
              Updated:
              Resolved: