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  1. Help-Desk
  2. HELP-19088

FIWARE.Request.Lab.ubuntu@180.179.214.174: Permission denied (publickey)..

        Details

        • Type: extRequest
        • Status: Closed
        • Priority: Major
        • Resolution: Done
        • Fix Version/s: None
        • Component/s: FIWARE-LAB-HELP
        • Labels:
          None

          Description

          so, I change my IP and bow can able ping VM, but get error when try to connect via ssh:

          ubuntu@180.179.214.174: Permission denied (publickey).

          (and, for sure, I used right key)
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          [Created via e-mail received from: andrii3 <spivak.a.o@protonmail.com>]

            Activity

            Ascending order - Click to sort in descending order
            fw.ext.user FW External User created issue -
            backlogmanager Backlog Manager made changes -
            Field Original Value New Value
            Component/s FIWARE-LAB-HELP [ 10279 ]
            backlogmanager Backlog Manager made changes -
            HD-Enabler Unknown [ 10910 ]
            HD-Node Unknown [ 10852 ]
            Hide
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            fw.ext.user FW External User added a comment -

            Also, I try to add cloud-init script to the VM (with pre-defined keys), but this not help and I still get the same error.
            (Also, I don't see in VM log that any steps defined in 'cloud-init' happens)

            Sent with [ProtonMail](https://protonmail.com/) Secure Email.

            Show
            fw.ext.user FW External User added a comment - Also, I try to add cloud-init script to the VM (with pre-defined keys), but this not help and I still get the same error. (Also, I don't see in VM log that any steps defined in 'cloud-init' happens) Sent with [ProtonMail] ( https://protonmail.com/ ) Secure Email.
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            fw.ext.user FW External User added a comment -

            Also, I can attach log of one of machines:
            https://cloud.lab.fiware.org/project/instances/472c3504-9bfc-48c3-83e5-624a3914c058/console

            Show
            fw.ext.user FW External User added a comment - Also, I can attach log of one of machines: https://cloud.lab.fiware.org/project/instances/472c3504-9bfc-48c3-83e5-624a3914c058/console
            fla Fernando Lopez made changes -
            Assignee Fernando Lopez [ fla ]
            fla Fernando Lopez made changes -
            Status Open [ 1 ] In Progress [ 3 ]
            Hide
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            fw.ext.user FW External User added a comment -

            @fla Looks like ticket was assigned to the team from wrong region.

            Show
            fw.ext.user FW External User added a comment - @fla Looks like ticket was assigned to the team from wrong region.
            jicg José Ignacio Carretero Guarde made changes -
            Assignee Fernando Lopez [ fla ] Noida Node Helpdesk [ atul_pandey ]
            fla Fernando Lopez made changes -
            External Participants spivak.a.o@protonmail.com
            fla Fernando Lopez made changes -
            Assignee Noida Node Helpdesk [ atul_pandey ] Fernando Lopez [ fla ]
            fla Fernando Lopez made changes -
            Status In Progress [ 3 ] Answered [ 10104 ]
            Hide
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            fw.ext.user FW External User added a comment -

            The reason is because I recreate vm a lot of times. So for now - I launch vm with this ip 180.179.214.174 and don't terminate it.
            Also, I can ping it, but can't ssh because of "permission denied" error.

            Show
            fw.ext.user FW External User added a comment - The reason is because I recreate vm a lot of times. So for now - I launch vm with this ip 180.179.214.174 and don't terminate it. Also, I can ping it, but can't ssh because of "permission denied" error.
            Hide
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            fw.ext.user FW External User added a comment -

            Can you clarify please, which exactly details you await?

            Sent from ProtonMail mobile

            Show
            fw.ext.user FW External User added a comment - Can you clarify please, which exactly details you await? Sent from ProtonMail mobile
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            atul_pandey Noida Node Helpdesk added a comment -

            Hi, recently there is VM existed in your name on Our NOde.
            You cannot SSH that Machine mentioned below. Which image you used to create the VM
            195.134.187.34
            Floating IPs:
            180.179.214.174

            Thanks & Regards
            FI-lab Noida

            Show
            atul_pandey Noida Node Helpdesk added a comment - Hi, recently there is VM existed in your name on Our NOde. You cannot SSH that Machine mentioned below. Which image you used to create the VM 195.134.187.34 Floating IPs: 180.179.214.174 Thanks & Regards FI-lab Noida
            Hide
            Permalink
            fw.ext.user FW External User added a comment -

            Last time I use "ubuntu 20.04" image

            Also, I try this images:

            • ubuntu 16.04
            • ubuntu 18.04
            • ubuntu 14.04
            • orion.docker

            For all cases I used "ubuntu" username for ssh
            (also, try "root", "fiware", "user" user-names)

            In all cases I get same error

            Also, I try to use "cloud-init" scripts, but didn't help

            Sent from ProtonMail mobile

            Show
            fw.ext.user FW External User added a comment - Last time I use "ubuntu 20.04" image Also, I try this images: ubuntu 16.04 ubuntu 18.04 ubuntu 14.04 orion.docker For all cases I used "ubuntu" username for ssh (also, try "root", "fiware", "user" user-names) In all cases I get same error Also, I try to use "cloud-init" scripts, but didn't help Sent from ProtonMail mobile
            Hide
            Permalink
            atul_pandey Noida Node Helpdesk added a comment -

            connected with user in Person on another platform.
            Suggested Him necessary steps for accessing Vm using pem file mentioned below.

            Security Groups
            permission of pem file
            ubuntu /centos user should be used firsttime.

            user can access the machine. Closing the Ticket.

            Show
            atul_pandey Noida Node Helpdesk added a comment - connected with user in Person on another platform. Suggested Him necessary steps for accessing Vm using pem file mentioned below. Security Groups permission of pem file ubuntu /centos user should be used firsttime. user can access the machine. Closing the Ticket.
            atul_pandey Noida Node Helpdesk made changes -
            Resolution Done [ 10000 ]
            Status Answered [ 10104 ] Closed [ 6 ]
            Hide
            Permalink
            fw.ext.user FW External User added a comment -

            Also, it was issue with accessing to VM via "native" ip that I using (so I used VPN to change ip and get access to VM)

            Sent from ProtonMail mobile

            Show
            fw.ext.user FW External User added a comment - Also, it was issue with accessing to VM via "native" ip that I using (so I used VPN to change ip and get access to VM) Sent from ProtonMail mobile
            backlogmanager Backlog Manager made changes -
            Summary [Fiware-lab-help] ubuntu@180.179.214.174: Permission denied (publickey). FIWARE.Request.Lab.ubuntu@180.179.214.174: Permission denied (publickey)..
            HD-Enabler Unknown [ 10910 ]
            HD-Node Unknown [ 10852 ]
            Transition Time In Source Status Execution Times Last Executer Last Execution Date
            Open Open In Progress In Progress
            		5d 11h 35m 1 Fernando Lopez 03/Jan/22 9:33 AM
            In Progress In Progress Answered Answered
            		7d 1 Fernando Lopez 10/Jan/22 9:33 AM
            Answered Answered Closed Closed
            		1d 4h 20m 1 Noida Node Helpdesk 11/Jan/22 1:54 PM

              People

              • Assignee:
                fla Fernando Lopez
                Reporter:
                fw.ext.user FW External User
              • Votes:
                0 Vote for this issue
                Watchers:
                4 Start watching this issue

                Dates

                • Created:
                  Updated:
                  Resolved: