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  1. Help-Desk
  2. HELP-19087

FIWARE.Request.Lab.Cant even 'ping' my VM.

        Details

        • Type: extRequest
        • Status: Closed
        • Priority: Major
        • Resolution: Done
        • Fix Version/s: None
        • Component/s: FIWARE-LAB-HELP
        • Labels:
          None

          Description

          Hello. I create VM and attach floating IP to it.
          Also, I create security rules, that allow me to ssh into this VM.
          But I cant even ping this VM.
          Can I get help with this here ?

          ping 180.179.214.174
          PING 180.179.214.174 (180.179.214.174) 56(84) bytes of data.
          ^C
          — 180.179.214.174 ping statistics —
          675 packets transmitted, 0 received, 100% packet loss, time 690166ms

          traceroute 180.179.214.174
          traceroute to 180.179.214.174 (180.179.214.174), 64 hops max
          1 192.168.88.1 2,096ms 1,516ms 1,527ms
          2 195.138.64.21 1,773ms 1,685ms 1,729ms
          3 195.138.70.17 22,990ms 21,665ms 21,902ms
          4 172.20.24.230 2,088ms 2,750ms 1,941ms
          5 195.138.67.21 2,041ms 1,889ms 1,898ms
          6 149.11.56.121 2,602ms 2,544ms 2,406ms
          7 154.54.58.241 10,994ms 12,004ms 10,420ms
          8 154.54.58.245 26,413ms 26,486ms 26,436ms
          9 154.54.59.86 28,578ms 28,747ms 27,584ms
          10 154.54.59.182 33,409ms 33,187ms 33,561ms
          11 154.54.36.253 38,888ms 38,770ms 38,983ms
          12 130.117.1.117 38,804ms 38,949ms 38,665ms
          13 130.117.15.86 37,255ms 37,437ms 37,481ms
          14 80.231.245.6 324,272ms 204,747ms 204,750ms
          15 80.231.245.6 204,685ms 204,742ms 204,722ms
          16 80.231.153.20 204,774ms * *
          17 80.231.153.50 338,452ms * *
          18 * * *
          19 180.87.38.125 341,489ms 204,706ms 204,424ms
          20 180.87.38.74 204,711ms 204,518ms 204,796ms
          21 172.17.125.238 204,681ms 181,461ms 227,635ms
          22 219.65.44.178 178,827ms 230,551ms 204,693ms
          23 180.179.197.102 204,622ms 204,485ms 204,899ms
          24 180.179.193.124 204,262ms 182,152ms 174,577ms
          25 * * *
          26 * * *
          27 * * *
          28 * * *
          29 * * *
          30 * * *
          31 * * *
          32 * * *
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          [Created via e-mail received from: andrii3 <spivak.a.o@protonmail.com>]

            Activity

            Ascending order - Click to sort in descending order
            fw.ext.user FW External User created issue -
            backlogmanager Backlog Manager made changes -
            Field Original Value New Value
            Component/s FIWARE-LAB-HELP [ 10279 ]
            backlogmanager Backlog Manager made changes -
            HD-Enabler Unknown [ 10910 ]
            HD-Node Unknown [ 10852 ]
            fla Fernando Lopez made changes -
            Assignee Noida Node Helpdesk [ atul_pandey ]
            atul_pandey Noida Node Helpdesk made changes -
            Status Open [ 1 ] In Progress [ 3 ]
            Hide
            Permalink
            atul_pandey Noida Node Helpdesk added a comment -

            Hi can you please specify on which node your vm is hosted ?
            From our side No VM have assigned in your username.

            Show
            atul_pandey Noida Node Helpdesk added a comment - Hi can you please specify on which node your vm is hosted ? From our side No VM have assigned in your username.
            Hide
            Permalink
            atul_pandey Noida Node Helpdesk added a comment -

            User's Vm is not created in the noida region.
            As in discussion with user he said the region should be POZAN.
            So may the Ticket is assigned to Wrong Helpdesk.
            so closing the ticket.

            Show
            atul_pandey Noida Node Helpdesk added a comment - User's Vm is not created in the noida region. As in discussion with user he said the region should be POZAN. So may the Ticket is assigned to Wrong Helpdesk. so closing the ticket.
            atul_pandey Noida Node Helpdesk made changes -
            External Participants jira-help-desk@jira.fiware.org
            atul_pandey Noida Node Helpdesk made changes -
            Status In Progress [ 3 ] Answered [ 10104 ]
            atul_pandey Noida Node Helpdesk made changes -
            Resolution Done [ 10000 ]
            Status Answered [ 10104 ] Closed [ 6 ]
            backlogmanager Backlog Manager made changes -
            Summary [Fiware-lab-help] Cant even 'ping' my VM FIWARE.Request.Lab.Cant even 'ping' my VM.
            HD-Enabler Unknown [ 10910 ]
            HD-Node Unknown [ 10852 ]
            Transition Time In Source Status Execution Times Last Executer Last Execution Date
            Open Open In Progress In Progress
            		8d 15h 31m 1 Noida Node Helpdesk 06/Jan/22 9:43 AM
            In Progress In Progress Answered Answered
            		7h 15m 1 Noida Node Helpdesk 06/Jan/22 4:58 PM
            Answered Answered Closed Closed
            		6s 1 Noida Node Helpdesk 06/Jan/22 4:58 PM

              People

              • Assignee:
                atul_pandey Noida Node Helpdesk
                Reporter:
                fw.ext.user FW External User
              • Votes:
                0 Vote for this issue
                Watchers:
                3 Start watching this issue

                Dates

                • Created:
                  Updated:
                  Resolved: