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  1. Help-Desk
  2. HELP-1901

FIWARE.Request.Tech.Security.IDM-KeyRock.FILAB Assistance

    Details

    • Type: extRequest
    • Status: Closed
    • Priority: Major
    • Resolution: Done
    • Fix Version/s: 2021
    • Component/s: FIWARE-TECH-HELP
    • Labels:
      None

      Description

      Dear Fiware Lab Staff,

      I am trying to create a new Blueprint Template, with some tiers but the
      Software Catalogue is empty (in all regions).

      On JIRA I have seen a similar issue
      http://jira.fi-ware.org/browse/HELC-23?jql=text%20~%20%22software%20catalogue%22

      Can you help me?

      Thank you,

      Giorgio

      Giorgio Federici
      SpagoBI Junior Developer

      *SpagoBI Labs
      Engineering Group*
      Via Orvieto, 19 - 10149 Turin - Italy
      Tel. +39 0116990891
      Mob. +39 3200412261
      www.spagobi.org <http://www.spagobi.org> - www.eng.it
      <http://www.eng.it/web/eng_en/home>

      Respect the environment. Please don't print this e-mail unless you
      really need to.

      The information transmitted is intended only for the person or entity to
      which it is addressed and may contain confidential and/or privileged
      material. Any review, retransmission, dissemination or other use of, or
      taking of any action in reliance upon, this information by persons or
      entities other than the intended recipient is prohibited. If you
      received this in error, please contact the sender and delete the
      material from any computer.

      _______________________________________________
      Fiware-lab-help mailing list
      Fiware-lab-help@lists.fi-ware.org
      https://lists.fi-ware.org/listinfo/fiware-lab-help

      [Created via e-mail received from: Giorgio Federici <giorgio.federici@eng.it>]

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        Daniele Santoro
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        Daniele Santoro
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        Activity

        Transition Time In Source Status Execution Times Last Executer Last Execution Date
        Open Open In Progress In Progress
        45d 6h 10m 1 Alvaro Alonso 26/Feb/15 3:57 PM
        In Progress In Progress Closed Closed
        2s 1 Alvaro Alonso 26/Feb/15 3:57 PM
        fla Fernando Lopez made changes -
        Fix Version/s 2021 [ 12600 ]
        mev Manuel Escriche made changes -
        HD-Enabler KeyRock [ 10889 ]
        HD-Chapter Security [ 10841 ]
        mev Manuel Escriche made changes -
        mev Manuel Escriche made changes -
        Summary FIWARE.Request.Tech.Security.IDM-KeyRock.FI.Tech.ssistance FIWARE.Request.Tech.Security.IDM-KeyRock.FILAB Assistance
        mev Manuel Escriche made changes -
        Summary FIWARE.Request.Lab.Security.IDM-KeyRock.FI-LabAssistance FIWARE.Request.Tech.Security.IDM-KeyRock.FI.Tech.ssistance
        mev Manuel Escriche made changes -
        Component/s FIWARE-TECH-HELP [ 10278 ]
        Component/s FIWARE-LAB-HELP [ 10279 ]
        aalonsog Alvaro Alonso made changes -
        Summary FIWARE.Request.Lab.FI-Lab Assistance FIWARE.Request.Lab.Security.IDM-KeyRock.FI-LabAssistance
        backlogmanager Backlog Manager made changes -
        Summary [Fiware-lab-help] FI-Lab Assistance FIWARE.Request.Lab.FI-Lab Assistance
        aalonsog Alvaro Alonso made changes -
        Resolution Done [ 10000 ]
        Status In Progress [ 3 ] Closed [ 6 ]
        aalonsog Alvaro Alonso made changes -
        Status Open [ 1 ] In Progress [ 3 ]
        danieles Daniele Santoro made changes -
        Attachment signature.asc [ 13047 ]
        Hide
        danieles Daniele Santoro added a comment -

        Thanks a lot for your precious update.

        Daniele

        _______________________________________________
        Fiware-lab-help mailing list
        Fiware-lab-help@lists.fi-ware.org
        https://lists.fi-ware.org/listinfo/fiware-lab-help

        Show
        danieles Daniele Santoro added a comment - Thanks a lot for your precious update. Daniele _______________________________________________ Fiware-lab-help mailing list Fiware-lab-help@lists.fi-ware.org https://lists.fi-ware.org/listinfo/fiware-lab-help
        fw.ext.user FW External User made changes -
        Attachment spagobi.png [ 13045 ]
        Attachment image006.jpg [ 13046 ]
        Hide
        fw.ext.user FW External User added a comment -

        Dear Daniele,

        After your answer I have tried to use Firefox 34.0, instead of Google
        Chrome 39.0.2171.95 (64-bit). In this Firefox version I can see the
        software catalogue.
        So, I am going to work with this browser.

        Thanks for your help!

        Kind regards,

        Giorgio Federici

        Giorgio Federici
        SpagoBI Junior Developer

        *SpagoBI Labs
        Engineering Group*
        Via Orvieto, 19 - 10149 Turin - Italy
        Tel. +39 0116990891
        Mob. +39 3200412261
        www.spagobi.org <http://www.spagobi.org> - www.eng.it
        <http://www.eng.it/web/eng_en/home>

        Respect the environment. Please don't print this e-mail unless you
        really need to.

        The information transmitted is intended only for the person or entity to
        which it is addressed and may contain confidential and/or privileged
        material. Any review, retransmission, dissemination or other use of, or
        taking of any action in reliance upon, this information by persons or
        entities other than the intended recipient is prohibited. If you
        received this in error, please contact the sender and delete the
        material from any computer.

        _______________________________________________
        Fiware-lab-help mailing list
        Fiware-lab-help@lists.fi-ware.org
        https://lists.fi-ware.org/listinfo/fiware-lab-help

        Show
        fw.ext.user FW External User added a comment - Dear Daniele, After your answer I have tried to use Firefox 34.0, instead of Google Chrome 39.0.2171.95 (64-bit). In this Firefox version I can see the software catalogue. So, I am going to work with this browser. Thanks for your help! Kind regards, Giorgio Federici – – Giorgio Federici SpagoBI Junior Developer *SpagoBI Labs Engineering Group* Via Orvieto, 19 - 10149 Turin - Italy Tel. +39 0116990891 Mob. +39 3200412261 www.spagobi.org < http://www.spagobi.org > - www.eng.it < http://www.eng.it/web/eng_en/home > Respect the environment. Please don't print this e-mail unless you really need to. The information transmitted is intended only for the person or entity to which it is addressed and may contain confidential and/or privileged material. Any review, retransmission, dissemination or other use of, or taking of any action in reliance upon, this information by persons or entities other than the intended recipient is prohibited. If you received this in error, please contact the sender and delete the material from any computer. _______________________________________________ Fiware-lab-help mailing list Fiware-lab-help@lists.fi-ware.org https://lists.fi-ware.org/listinfo/fiware-lab-help
        danieles Daniele Santoro made changes -
        Assignee Álvaro Alonso [ aalonsog ]
        danieles Daniele Santoro made changes -
        Attachment signature.asc [ 13043 ]
        Hide
        danieles Daniele Santoro added a comment -

        Dear,

        I have some news about the issue. I’ve just tried with 3 different browsers using Trento region and the result are:

        • Empty software catalog using:
          — Google chrome Version 39.0.2171.95 (64-bit)
          — Firefox 33.1
        • Full list available (in this case I can create the tier) using:
          — Safari Version 7.1.2 (9537.85.11.5)

        I will fwd the request to the Cloud GUI support team, in the meantime if you have the possibility to work with Safari you will be able to create your tier.

        Daniele

        _______________________________________________
        Fiware-lab-help mailing list
        Fiware-lab-help@lists.fi-ware.org
        https://lists.fi-ware.org/listinfo/fiware-lab-help

        Show
        danieles Daniele Santoro added a comment - Dear, I have some news about the issue. I’ve just tried with 3 different browsers using Trento region and the result are: Empty software catalog using: — Google chrome Version 39.0.2171.95 (64-bit) — Firefox 33.1 Full list available (in this case I can create the tier) using: — Safari Version 7.1.2 (9537.85.11.5) I will fwd the request to the Cloud GUI support team, in the meantime if you have the possibility to work with Safari you will be able to create your tier. Daniele _______________________________________________ Fiware-lab-help mailing list Fiware-lab-help@lists.fi-ware.org https://lists.fi-ware.org/listinfo/fiware-lab-help
        danieles Daniele Santoro made changes -
        Field Original Value New Value
        Component/s FIWARE-LAB-HELP [ 10279 ]
        fw.ext.user FW External User created issue -

          People

          • Assignee:
            aalonsog Alvaro Alonso
            Reporter:
            fw.ext.user FW External User
          • Votes:
            0 Vote for this issue
            Watchers:
            2 Start watching this issue

            Dates

            • Created:
              Updated:
              Resolved: