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  1. Help-Desk
  2. HELP-16964

[Fiware-lab-help] Request to fix VM issue 180.179.214.147

    Details

    • Type: extRequest
    • Status: Closed
    • Priority: Major
    • Resolution: Fixed
    • Fix Version/s: 2021
    • Component/s: FIWARE-LAB-HELP
    • Labels:
      None
    • HD-Enabler:
      Unknown
    • HD-Node:
      Noida

      Description

      Hi Team,

      My instance (180.179.214.147) has stopped responding(Connection timeout error) but its showing status running on the Fiware website. I have also tried soft/hard reboot but its giving same error.

      Could you please fix the issue at priority basis as project work is dependent on it.

      Thanks & regards,
      Priya Kataria
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      [Created via e-mail received from: Priya Kataria <priya.kataria@india.nec.com>]

        Activity

        fw.ext.user FW External User created issue -
        backlogmanager Backlog Manager made changes -
        Field Original Value New Value
        Component/s FIWARE-LAB-HELP [ 10279 ]
        backlogmanager Backlog Manager made changes -
        HD-Enabler Unknown [ 10910 ]
        HD-Node Unknown [ 10852 ]
        fla Fernando Lopez made changes -
        Assignee Noida Node Helpdesk [ atul_pandey ]
        fla Fernando Lopez made changes -
        HD-Node Unknown [ 10852 ] Noida [ 11305 ]
        atul_pandey Noida Node Helpdesk made changes -
        Status Open [ 1 ] In Progress [ 3 ]
        Hide
        atul_pandey Noida Node Helpdesk added a comment -

        We're working on this ticket.

        Show
        atul_pandey Noida Node Helpdesk added a comment - We're working on this ticket.
        Hide
        atul_pandey Noida Node Helpdesk added a comment -

        This ticket is resolved.

        Show
        atul_pandey Noida Node Helpdesk added a comment - This ticket is resolved.
        atul_pandey Noida Node Helpdesk made changes -
        Status In Progress [ 3 ] Closed [ 6 ]
        Resolution Fixed [ 1 ]
        fla Fernando Lopez made changes -
        Fix Version/s 2021 [ 12600 ]
        Transition Time In Source Status Execution Times Last Executer Last Execution Date
        Open Open In Progress In Progress
        4d 6h 26m 1 Noida Node Helpdesk 05/Oct/20 1:29 PM
        In Progress In Progress Closed Closed
        20h 43m 1 Noida Node Helpdesk 06/Oct/20 10:13 AM

          People

          • Assignee:
            atul_pandey Noida Node Helpdesk
            Reporter:
            fw.ext.user FW External User
          • Votes:
            0 Vote for this issue
            Watchers:
            2 Start watching this issue

            Dates

            • Created:
              Updated:
              Resolved: