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  1. Help-Desk
  2. HELP-16493

FIWARE.Request.Lab.Snapshot status does not change from Queued to Active.

    Details

    • Type: extRequest
    • Status: Closed
    • Priority: Major
    • Resolution: Done
    • Fix Version/s: 2021
    • Component/s: FIWARE-LAB-HELP
    • Labels:
      None

      Description

      Hi Team,

      Snapshot status for some VMs does not change from Queued to Active.
      Please find below IPs whose snapshot status is Queued from long time:

      1. 195.134.187.6

      2. 195.134.187.7 -> 180.179.214.140

      3. 195.134.187.42 -> 180.179.214.151

      Kindly look into the issue and provide solution asap.

      Fi-Lab User ID: damini.c@india.nec.com

      Thanks and Regards
      Pooja Pathak
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      [Created via e-mail received from: Pooja Pathak <pooja@india.nec.com>]

        Activity

        Transition Time In Source Status Execution Times Last Executer Last Execution Date
        Open Open In Progress In Progress
        16h 15m 1 Noida Node Helpdesk 24/Jan/20 4:57 AM
        In Progress In Progress Answered Answered
        3d 4h 12m 1 Noida Node Helpdesk 27/Jan/20 9:10 AM
        Answered Answered Closed Closed
        3s 1 Noida Node Helpdesk 27/Jan/20 9:10 AM
        fla Fernando Lopez made changes -
        Fix Version/s 2021 [ 12600 ]
        backlogmanager Backlog Manager made changes -
        Summary [Fiware-lab-help] Snapshot status does not change from Queued to Active FIWARE.Request.Lab.Snapshot status does not change from Queued to Active.
        backlogmanager Backlog Manager made changes -
        Component/s FIWARE-LAB-HELP [ 10279 ]
        atul_pandey Noida Node Helpdesk made changes -
        Resolution Done [ 10000 ]
        Status Answered [ 10104 ] Closed [ 6 ]
        atul_pandey Noida Node Helpdesk made changes -
        Status In Progress [ 3 ] Answered [ 10104 ]
        Hide
        atul_pandey Noida Node Helpdesk added a comment -

        We have verified and the snapshot status is now changing to active state. Hence closing the ticket.

        Show
        atul_pandey Noida Node Helpdesk added a comment - We have verified and the snapshot status is now changing to active state. Hence closing the ticket.
        Hide
        atul_pandey Noida Node Helpdesk added a comment -

        We have started working on this ticket.

        Show
        atul_pandey Noida Node Helpdesk added a comment - We have started working on this ticket.
        atul_pandey Noida Node Helpdesk made changes -
        Status Open [ 1 ] In Progress [ 3 ]
        jicg José Ignacio Carretero Guarde made changes -
        Field Original Value New Value
        Assignee Noida Node Helpdesk [ atul_pandey ]
        fw.ext.user FW External User created issue -

          People

          • Assignee:
            atul_pandey Noida Node Helpdesk
            Reporter:
            fw.ext.user FW External User
          • Votes:
            0 Vote for this issue
            Watchers:
            2 Start watching this issue

            Dates

            • Created:
              Updated:
              Resolved: