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  1. Help-Desk
  2. HELP-16413

FIWARE.Request.Lab.FIWARE Lab Assistance.

        Details

        • Type: extRequest
        • Status: Closed
        • Priority: Major
        • Resolution: Done
        • Fix Version/s: 2021
        • Component/s: FIWARE-LAB-HELP
        • Labels:
          None

          Description

          Good Morning,

          I've been trying to get a Fiware lab cloud account for several days and I don't receive a response from you. I need this account to continue with my TFG. It would be possible for someone to contact me and provide me with an account.

          email or username: antonio.14.gpmp@gmail.com

          A greeting.

          __________________________________________________________________________________________

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          [Created via e-mail received from: "." <antonio.14.gpmp@gmail.com>]

            Activity

            Descending order - Click to sort in ascending order
            Transition Time In Source Status Execution Times Last Executer Last Execution Date
            Open Open In Progress In Progress
            		35d 21h 8m 1 Fernando Lopez 16/Jan/20 8:53 AM
            In Progress In Progress Answered Answered
            		1m 59s 1 Fernando Lopez 16/Jan/20 8:55 AM
            Answered Answered Closed Closed
            		76d 6h 5m 1 Fernando Lopez 01/Apr/20 4:01 PM
            fla Fernando Lopez made changes -
            Fix Version/s 2021 [ 12600 ]
            backlogmanager Backlog Manager made changes -
            Summary [Fiware-lab-help] FIWARE Lab Assistance FIWARE.Request.Lab.FIWARE Lab Assistance.
            HD-Enabler Unknown [ 10910 ]
            HD-Node Unknown [ 10852 ]
            fla Fernando Lopez made changes -
            Resolution Done [ 10000 ]
            Status Answered [ 10104 ] Closed [ 6 ]
            Hide
            Permalink
            fla Fernando Lopez added a comment -

            There was no response from the user therefore we decided to close the ticket.

            Show
            fla Fernando Lopez added a comment - There was no response from the user therefore we decided to close the ticket.
            fla Fernando Lopez made changes -
            Status In Progress [ 3 ] Answered [ 10104 ]
            fla Fernando Lopez made changes -
            External Participants antonio.14.gpmp@gmail.com
            Hide
            Permalink
            fla Fernando Lopez added a comment -

            The issue has been emailed:

            • Time sent: 16/Jan/20 8:55 AM
            • To: antonio.14.gpmp@gmail.com
            • with subject: *(HELP-16413) [Fiware-lab-help] FIWARE Lab Assistance *

            Dear user,

            The system has to receive a confirmation email from the email that you specified in the request. We were checking the system and we did not receive a confirmation email with the corresponding code in the header. This is the reason why the account was not activated.

            Best regards,

            FIWARE Lab administrative team

            Show
            fla Fernando Lopez added a comment - The issue has been emailed: Time sent: 16/Jan/20 8:55 AM To: antonio.14.gpmp@gmail.com with subject: *( HELP-16413 ) [Fiware-lab-help] FIWARE Lab Assistance * Dear user, The system has to receive a confirmation email from the email that you specified in the request. We were checking the system and we did not receive a confirmation email with the corresponding code in the header. This is the reason why the account was not activated. Best regards, FIWARE Lab administrative team
            fla Fernando Lopez made changes -
            Status Open [ 1 ] In Progress [ 3 ]
            fla Fernando Lopez made changes -
            Assignee José Ignacio Carretero Guarde [ jicg ] Fernando Lopez [ fla ]
            mohamed.sadiq Mohamed Sadiq made changes -
            Assignee José Ignacio Carretero Guarde [ jicg ]
            backlogmanager Backlog Manager made changes -
            HD-Enabler Unknown [ 10910 ]
            HD-Node Unknown [ 10852 ]
            backlogmanager Backlog Manager made changes -
            Field Original Value New Value
            Component/s FIWARE-LAB-HELP [ 10279 ]
            fw.ext.user FW External User created issue -

              People

              • Assignee:
                fla Fernando Lopez
                Reporter:
                fw.ext.user FW External User
              • Votes:
                0 Vote for this issue
                Watchers:
                2 Start watching this issue

                Dates

                • Created:
                  Updated:
                  Resolved: