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  1. Help-Desk
  2. HELP-16141

FIWARE.Request.Lab.Vicenza.Fiware Lab Cloud Portal Account Access

        Details

        • Type: extRequest
        • Status: Closed
        • Priority: Major
        • Resolution: Done
        • Fix Version/s: 2021
        • Component/s: FIWARE-LAB-HELP
        • Labels:
          None
        • HD-Node:
          Vicenza

          Description

          Dear,

          I am unable to log in to my Cloud Portal Fiware Lab account.

          Could you check what is going on? and free my access?

          Thanks!

          ________________________________

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          [Created via e-mail received from: Rosiberto Santos <rosiberto6@hotmail.com>]

            Activity

            Descending order - Click to sort in ascending order
            Transition Time In Source Status Execution Times Last Executer Last Execution Date
            Open Open In Progress In Progress
            		2h 1 Fernando Lopez 11/Sep/19 1:19 PM
            In Progress In Progress Answered Answered
            		5d 1h 28m 1 Vicenza Node Support 16/Sep/19 2:48 PM
            Answered Answered Closed Closed
            		1s 1 Vicenza Node Support 16/Sep/19 2:48 PM
            fla Fernando Lopez made changes -
            Fix Version/s 2021 [ 12600 ]
            backlogmanager Backlog Manager made changes -
            Summary [Fiware-lab-help] Fiware Lab Cloud Portal Account Access FIWARE.Request.Lab.Vicenza.Fiware Lab Cloud Portal Account Access
            mauropecetti Vicenza Node Support made changes -
            Resolution Done [ 10000 ]
            Status Answered [ 10104 ] Closed [ 6 ]
            mauropecetti Vicenza Node Support made changes -
            Status In Progress [ 3 ] Answered [ 10104 ]
            Hide
            Permalink
            mauropecetti Vicenza Node Support added a comment -

            Dear,

            the trial users are disabled (and the resources deleted) after 2 weeks (on Vicenza node after 1 month).

            If you required your account for longer period to execute valid use case, please provide proper reason and please convert your account into community account by raising request at below link & send us (fiware-lab-admin@eng.it) the confirmation email of community account containing the FLUA ticket ID.

            BR

            Show
            mauropecetti Vicenza Node Support added a comment - Dear, the trial users are disabled (and the resources deleted) after 2 weeks (on Vicenza node after 1 month). If you required your account for longer period to execute valid use case, please provide proper reason and please convert your account into community account by raising request at below link & send us (fiware-lab-admin@eng.it) the confirmation email of community account containing the FLUA ticket ID. BR
            fla Fernando Lopez made changes -
            HD-Node Vicenza [ 11101 ]
            fla Fernando Lopez made changes -
            Assignee Fernando Lopez [ fla ] Vicenza Node Support [ mauropecetti ]
            fla Fernando Lopez made changes -
            Status Open [ 1 ] In Progress [ 3 ]
            fla Fernando Lopez made changes -
            Assignee Fernando Lopez [ fla ]
            backlogmanager Backlog Manager made changes -
            Field Original Value New Value
            Component/s FIWARE-LAB-HELP [ 10279 ]
            fw.ext.user FW External User created issue -

              People

              • Assignee:
                mauropecetti Vicenza Node Support
                Reporter:
                fw.ext.user FW External User
              • Votes:
                0 Vote for this issue
                Watchers:
                2 Start watching this issue

                Dates

                • Created:
                  Updated:
                  Resolved: