Created question in FIWARE Q/A platform on 24-05-2019 at 13:05
Please, ANSWER this question AT https://stackoverflow.com/questions/56292091/fatal-error-when-starting-orion-context-broker

Question:
Fatal error when starting orion context broker

Description:
My orion context broker does not start and when I enter the command
/etc/init.d/contextBroker start I get this message

[root@context-broker ~]# /etc/init.d/contextBroker start
Starting contextBroker (via systemctl): Job for contextBroker.service failed because the control process exited with error code. See "systemctl status contextBroker.service" and "journalctl -xe" for details.
[FAILED]

The systemctl status contextBroker.service commannd gives this message

[root@context-broker ~]# systemctl status contextBroker.service
● contextBroker.service - LSB: run contextBroker
Loaded: loaded (/etc/rc.d/init.d/contextBroker; bad; vendor preset: disabled)
Active: failed (Result: exit-code) since Fri 2019-05-24 11:38:50 UTC; 1min 11s ago
Docs: man:systemd-sysv-generator(8)
Process: 9782 ExecStart=/etc/rc.d/init.d/contextBroker start (code=exited, status=1/FAILURE)

May 24 11:38:47 context-broker.novalocal systemd[1]: Starting LSB: run contextBroker...
May 24 11:38:48 context-broker.novalocal contextBroker[9782]: contextBroker is stopped
May 24 11:38:48 context-broker.novalocal contextBroker[9782]: Starting...
May 24 11:38:48 context-broker.novalocal su[9788]: (to orion) root on none
May 24 11:38:50 context-broker.novalocal contextBroker[9782]: Starting contextBroker... cat: /var/run/contextBroker/contextBroker.pid...irectory
May 24 11:38:50 context-broker.novalocal systemd[1]: contextBroker.service: control process exited, code=exited status=1
May 24 11:38:50 context-broker.novalocal contextBroker[9782]: pidfile not found[FAILED]
May 24 11:38:50 context-broker.novalocal systemd[1]: Failed to start LSB: run contextBroker.
May 24 11:38:50 context-broker.novalocal systemd[1]: Unit contextBroker.service entered failed state.
May 24 11:38:50 context-broker.novalocal systemd[1]: contextBroker.service failed.
Hint: Some lines were ellipsized, use -l to show in full.

Also the /tmp/contextBroker.log file looks like this

time=2019-05-24T11:41:12.971Z | lvl=FATAL | corr=N/A | trans=N/A | from=N/A | srv=N/A | subsrv=N/A | comp=Orion | op=rest.cpp[1753]:restStart | msg=Fatal Error (error starting REST interface)

I checked if mongodb is running and it is running correctly.