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  1. Help-Desk
  2. HELP-14969

FIWARE.Request.Lab.Spain.FIWARE Cloud Lab account

        Details

        • Type: extRequest
        • Status: Closed
        • Priority: Major
        • Resolution: Done
        • Fix Version/s: 2021
        • Component/s: FIWARE-LAB-HELP
        • Labels:
          None

          Description

          Hi !

          Please, keep up my FIWARE Cloud Lab account "eskolii Could", because I need
          it in my projects.
          https://cloud.lab.fiware.org/auth/login/

          I have three VM's in the FIWARE Cloud Lab and now I can't take contact to
          them.
          I have start-up project in FIWARE and my plan is establish start-up company
          based to FIWARE if it works without interrupts.
          Here is a link to the my project,
          http://www.theseus.fi/handle/10024/122418
          , which is up and running, but now I don't have access to it.
          Would you fix the situation as soon as possible ?

          My current plan is taken to use SmartSDK and LoRa,
          https://www.smartsdk.eu/
          https://fiware-lorawan.readthedocs.io/en/latest/index.html
          , and going to use FIWARE more like in production environment.

          Best Regards,
          Senior Software Engineer
          Esko Liimatainen

          __________________________________________________________________________________________

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          Fiware-lab-help@lists.fiware.org
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          [Created via e-mail received from: Esko Liimatainen <esko.liimatainen@gmail.com>]

            Activity

            Descending order - Click to sort in ascending order
            Transition Time In Source Status Execution Times Last Executer Last Execution Date
            Open Open In Progress In Progress
            		1d 12h 34m 1 José Ignacio Carretero Guarde 09/Nov/18 8:24 AM
            In Progress In Progress Answered Answered
            		1s 1 José Ignacio Carretero Guarde 09/Nov/18 8:24 AM
            Answered Answered Closed Closed
            		3d 7m 1 José Ignacio Carretero Guarde 12/Nov/18 8:31 AM
            fla Fernando Lopez made changes -
            Fix Version/s 2021 [ 12600 ]
            Hide
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            fw.ext.user FW External User added a comment -

            Hi !

            More information about the issue.

            Note, that I can log in to the my FIWARE Cloud Lab account
            https://cloud.lab.fiware.org/auth/login/
            , without problem and create e.g. CentOS instances,
            but I can't log in to the FIWARE SmartSDK Platform Manager,
            https://platform-manager.smartsdk.eu/login
            , with my above FIWARE Cloud account.

            I think that SmartSDK is available for the EU (and Mexico) users.

            BR,
            Esko Liimatainen

            ke 19. jouluk. 2018 klo 13.40 Help-Desk (jira-help-desk@jira.fiware.org)

            Show
            fw.ext.user FW External User added a comment - Hi ! More information about the issue. Note, that I can log in to the my FIWARE Cloud Lab account https://cloud.lab.fiware.org/auth/login/ , without problem and create e.g. CentOS instances, but I can't log in to the FIWARE SmartSDK Platform Manager, https://platform-manager.smartsdk.eu/login , with my above FIWARE Cloud account. I think that SmartSDK is available for the EU (and Mexico) users. BR, Esko Liimatainen ke 19. jouluk. 2018 klo 13.40 Help-Desk (jira-help-desk@jira.fiware.org)
            backlogmanager Backlog Manager made changes -
            Summary [Fiware-lab-help] FIWARE Cloud Lab account FIWARE.Request.Lab.Spain.FIWARE Cloud Lab account
            Hide
            Permalink
            fw.ext.user FW External User added a comment -

            Hi !

            I'm FIWARE user and I like to build SmartSDK environment to the my
            FIWARE Cloud Lab. My project name is "eskolii Could"
            It's located in Madrid.

            I follow the FIWARE SMARTSDK GUIDED TOUR documentation and in this page,
            https://guided-tour-smartsdk.readthedocs.io/en/latest/platform/swarmcluster/
            , were is a text,

            CONFIGURE YOUR CLUSTER
            Go to the home page of the SmartSDK Platform Manager and click on
            "Authenticate with Fiware".

            , and then I try to log in to the SmartSDK Platform Manager with my FIWARE
            account,
            https://cloud.lab.fiware.org/auth/login/
            , then I got the error message,
            "Invalid user name or password."

            Would you activate my account so that I can log in also to the SmartSDK
            Platform Manager.

            Best Regards,
            Senior Software Engineer
            Esko Liimatainen

            ke 19. jouluk. 2018 klo 13.40 Help-Desk (jira-help-desk@jira.fiware.org)

            Show
            fw.ext.user FW External User added a comment - Hi ! I'm FIWARE user and I like to build SmartSDK environment to the my FIWARE Cloud Lab. My project name is "eskolii Could" It's located in Madrid. I follow the FIWARE SMARTSDK GUIDED TOUR documentation and in this page, https://guided-tour-smartsdk.readthedocs.io/en/latest/platform/swarmcluster/ , were is a text, CONFIGURE YOUR CLUSTER Go to the home page of the SmartSDK Platform Manager and click on "Authenticate with Fiware". , and then I try to log in to the SmartSDK Platform Manager with my FIWARE account, https://cloud.lab.fiware.org/auth/login/ , then I got the error message, "Invalid user name or password." Would you activate my account so that I can log in also to the SmartSDK Platform Manager. Best Regards, Senior Software Engineer Esko Liimatainen ke 19. jouluk. 2018 klo 13.40 Help-Desk (jira-help-desk@jira.fiware.org)
            fla Fernando Lopez made changes -
            HD-Node Spain [ 10846 ]
            fla Fernando Lopez made changes -
            External Participants esko.liimatainen@gmail.com
            Hide
            Permalink
            fla Fernando Lopez added a comment -

            The issue has been emailed:

            • Time sent: 19/Dec/18 12:39 PM
            • To: esko.liimatainen@gmail.com
            • with subject: *(HELP-14969) [Fiware-lab-help] FIWARE Cloud Lab account *

            The account could be reactivated, however, the resources associated to that account has been removed and can't be recovered. We warned all the community accounts that we were going to remove all their account resources on 4th November 2018.

            Sorry for the inconveniences.

            Show
            fla Fernando Lopez added a comment - The issue has been emailed: Time sent: 19/Dec/18 12:39 PM To: esko.liimatainen@gmail.com with subject: *( HELP-14969 ) [Fiware-lab-help] FIWARE Cloud Lab account * The account could be reactivated, however, the resources associated to that account has been removed and can't be recovered. We warned all the community accounts that we were going to remove all their account resources on 4th November 2018. Sorry for the inconveniences.
            jicg José Ignacio Carretero Guarde made changes -
            Resolution Done [ 10000 ]
            Status Answered [ 10104 ] Closed [ 6 ]
            jicg José Ignacio Carretero Guarde made changes -
            Status In Progress [ 3 ] Answered [ 10104 ]
            jicg José Ignacio Carretero Guarde made changes -
            Status Open [ 1 ] In Progress [ 3 ]
            Hide
            Permalink
            jicg José Ignacio Carretero Guarde added a comment -

            The account could be reactivated, however, the resources associated to that account has been removed and can't be recovered. We warned all the community accounts that we were going to remove all their account resources on 4th November 2018.

            Sorry for the inconveniences.

            Best regards,
            José Ignacio

            Show
            jicg José Ignacio Carretero Guarde added a comment - The account could be reactivated, however, the resources associated to that account has been removed and can't be recovered. We warned all the community accounts that we were going to remove all their account resources on 4th November 2018. Sorry for the inconveniences. Best regards, José Ignacio
            fla Fernando Lopez made changes -
            Assignee José Ignacio Carretero Guarde [ jicg ]
            backlogmanager Backlog Manager made changes -
            Field Original Value New Value
            Component/s FIWARE-LAB-HELP [ 10279 ]
            fw.ext.user FW External User created issue -

              People

              • Assignee:
                jicg José Ignacio Carretero Guarde
                Reporter:
                fw.ext.user FW External User
              • Votes:
                0 Vote for this issue
                Watchers:
                4 Start watching this issue

                Dates

                • Created:
                  Updated:
                  Resolved: