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  1. Help-Desk
  2. HELP-147

FIWARE.Request.Lab.Spain.Cloud Portal Issue

    Details

    • Type: extRequest
    • Status: Closed
    • Priority: Major
    • Resolution: Done
    • Fix Version/s: Sprint 4.1.1
    • Component/s: FIWARE-LAB-HELP
    • Labels:
      None
    • HD-Node:
      Spain

      Description

      Dear Support,

      here in Trento we are facing a time-out issue connecting to the Keystone-Proxy from our Node and the Cloud Portal is up but doesn't show any data.
      Is it running any maintenance in Spain?

      Any other Node is facing the same issue?

      Thanks

      Best Regards

      Cristian


      Cristian Cristelotti
      Area Sistemi Informativi
      Direzione Tecnica Tecnologie e Sistemi
      TRENTINO NETWORK S.R.L.
      Via G.Pedrotti, 18 - 38121 - TRENTO
      Tel (+39) 0461.020200
      Fax (+39) 0461.020201

      _______________________________________________
      Fiware-lab-help mailing list
      Fiware-lab-help@lists.fi-ware.org
      https://lists.fi-ware.org/listinfo/fiware-lab-help

        Activity

        FIWARE-LAB-HELP FIWARE-LAB-HELP created issue -
        Hide
        FIWARE-LAB-HELP FIWARE-LAB-HELP added a comment -

        Same here in Berlin.

        Thomas

        ----Ursprüngliche Nachricht----
        Von: fiware-lab-help-bounces@lists.fi-ware.org fiware-lab-help-bounces@lists.fi-ware.org Im Auftrag von Cristian Cristelotti
        Gesendet: Mittwoch, 23. Juli 2014 16:47
        An: fiware-lab-help@lists.fi-ware.org
        Betreff: [Fiware-lab-help] Cloud Portal Issue

        Dear Support,

        here in Trento we are facing a time-out issue connecting to the Keystone-Proxy from our Node and the Cloud Portal is up but doesn't show any data.
        Is it running any maintenance in Spain?

        Any other Node is facing the same issue?

        Thanks

        Best Regards

        Cristian


        Cristian Cristelotti
        Area Sistemi Informativi
        Direzione Tecnica Tecnologie e Sistemi
        TRENTINO NETWORK S.R.L.
        Via G.Pedrotti, 18 - 38121 - TRENTO
        Tel (+39) 0461.020200
        Fax (+39) 0461.020201

        _______________________________________________
        Fiware-lab-help mailing list
        Fiware-lab-help@lists.fi-ware.org
        https://lists.fi-ware.org/listinfo/fiware-lab-help
        _______________________________________________
        Fiware-lab-help mailing list
        Fiware-lab-help@lists.fi-ware.org
        https://lists.fi-ware.org/listinfo/fiware-lab-help

        Show
        FIWARE-LAB-HELP FIWARE-LAB-HELP added a comment - Same here in Berlin. Thomas ---- Ursprüngliche Nachricht ---- Von: fiware-lab-help-bounces@lists.fi-ware.org fiware-lab-help-bounces@lists.fi-ware.org Im Auftrag von Cristian Cristelotti Gesendet: Mittwoch, 23. Juli 2014 16:47 An: fiware-lab-help@lists.fi-ware.org Betreff: [Fiware-lab-help] Cloud Portal Issue Dear Support, here in Trento we are facing a time-out issue connecting to the Keystone-Proxy from our Node and the Cloud Portal is up but doesn't show any data. Is it running any maintenance in Spain? Any other Node is facing the same issue? Thanks Best Regards Cristian – Cristian Cristelotti Area Sistemi Informativi Direzione Tecnica Tecnologie e Sistemi TRENTINO NETWORK S.R.L. Via G.Pedrotti, 18 - 38121 - TRENTO Tel (+39) 0461.020200 Fax (+39) 0461.020201 _______________________________________________ Fiware-lab-help mailing list Fiware-lab-help@lists.fi-ware.org https://lists.fi-ware.org/listinfo/fiware-lab-help _______________________________________________ Fiware-lab-help mailing list Fiware-lab-help@lists.fi-ware.org https://lists.fi-ware.org/listinfo/fiware-lab-help
        Hide
        FIWARE-LAB-HELP FIWARE-LAB-HELP added a comment -

        No, there has been no maintenance in the node. I've restarted the
        service and everything seems to be working now.

        Best regards,
        José Ignacio.

        El 23/07/14 16:47, Cristian Cristelotti escribió:
        > Dear Support,
        >
        > here in Trento we are facing a time-out issue connecting to the Keystone-Proxy from our Node and the Cloud Portal is up but doesn't show any data.
        > Is it running any maintenance in Spain?
        >
        >
        > Any other Node is facing the same issue?
        >
        >
        > Thanks
        >
        > Best Regards
        >
        > Cristian
        >

        ________________________________

        Este mensaje y sus adjuntos se dirigen exclusivamente a su destinatario, puede contener información privilegiada o confidencial y es para uso exclusivo de la persona o entidad de destino. Si no es usted. el destinatario indicado, queda notificado de que la lectura, utilización, divulgación y/o copia sin autorización puede estar prohibida en virtud de la legislación vigente. Si ha recibido este mensaje por error, le rogamos que nos lo comunique inmediatamente por esta misma vía y proceda a su destrucción.

        The information contained in this transmission is privileged and confidential information intended only for the use of the individual or entity named above. If the reader of this message is not the intended recipient, you are hereby notified that any dissemination, distribution or copying of this communication is strictly prohibited. If you have received this transmission in error, do not read it. Please immediately reply to the sender that you have received this communication in error and then delete it.

        Esta mensagem e seus anexos se dirigem exclusivamente ao seu destinatário, pode conter informação privilegiada ou confidencial e é para uso exclusivo da pessoa ou entidade de destino. Se não é vossa senhoria o destinatário indicado, fica notificado de que a leitura, utilização, divulgação e/ou cópia sem autorização pode estar proibida em virtude da legislação vigente. Se recebeu esta mensagem por erro, rogamos-lhe que nos o comunique imediatamente por esta mesma via e proceda a sua destruição
        _______________________________________________
        Fiware-lab-help mailing list
        Fiware-lab-help@lists.fi-ware.org
        https://lists.fi-ware.org/listinfo/fiware-lab-help

        Show
        FIWARE-LAB-HELP FIWARE-LAB-HELP added a comment - No, there has been no maintenance in the node. I've restarted the service and everything seems to be working now. Best regards, José Ignacio. El 23/07/14 16:47, Cristian Cristelotti escribió: > Dear Support, > > here in Trento we are facing a time-out issue connecting to the Keystone-Proxy from our Node and the Cloud Portal is up but doesn't show any data. > Is it running any maintenance in Spain? > > > Any other Node is facing the same issue? > > > Thanks > > Best Regards > > Cristian > ________________________________ Este mensaje y sus adjuntos se dirigen exclusivamente a su destinatario, puede contener información privilegiada o confidencial y es para uso exclusivo de la persona o entidad de destino. Si no es usted. el destinatario indicado, queda notificado de que la lectura, utilización, divulgación y/o copia sin autorización puede estar prohibida en virtud de la legislación vigente. Si ha recibido este mensaje por error, le rogamos que nos lo comunique inmediatamente por esta misma vía y proceda a su destrucción. The information contained in this transmission is privileged and confidential information intended only for the use of the individual or entity named above. If the reader of this message is not the intended recipient, you are hereby notified that any dissemination, distribution or copying of this communication is strictly prohibited. If you have received this transmission in error, do not read it. Please immediately reply to the sender that you have received this communication in error and then delete it. Esta mensagem e seus anexos se dirigem exclusivamente ao seu destinatário, pode conter informação privilegiada ou confidencial e é para uso exclusivo da pessoa ou entidade de destino. Se não é vossa senhoria o destinatário indicado, fica notificado de que a leitura, utilização, divulgação e/ou cópia sem autorização pode estar proibida em virtude da legislação vigente. Se recebeu esta mensagem por erro, rogamos-lhe que nos o comunique imediatamente por esta mesma via e proceda a sua destruição _______________________________________________ Fiware-lab-help mailing list Fiware-lab-help@lists.fi-ware.org https://lists.fi-ware.org/listinfo/fiware-lab-help
        Hide
        Tynan Waterford Node Helpdesk added a comment -

        Hi,

        The cloud portal is not showing the VNC session of any of my instances.
        "virtual machine display" dialog view is completely white, no VM console
        prompt displayed.

        Is this the case for everyone or lucky me ?

        Regards,
        Joe.

        ----Original Message----
        From: fiware-lab-help-bounces@lists.fi-ware.org
        fiware-lab-help-bounces@lists.fi-ware.org On Behalf Of JOSE IGNACIO
        CARRETERO GUARDE
        Sent: 24 July 2014 07:47
        To: Cristian Cristelotti; fiware-lab-help@lists.fi-ware.org
        Subject: Re: [Fiware-lab-help] Cloud Portal Issue

        No, there has been no maintenance in the node. I've restarted the service
        and everything seems to be working now.

        Best regards,
        José Ignacio.

        El 23/07/14 16:47, Cristian Cristelotti escribió:
        > Dear Support,
        >
        > here in Trento we are facing a time-out issue connecting to the
        Keystone-Proxy from our Node and the Cloud Portal is up but doesn't show any
        data.
        > Is it running any maintenance in Spain?
        >
        >
        > Any other Node is facing the same issue?
        >
        >
        > Thanks
        >
        > Best Regards
        >
        > Cristian
        >

        ________________________________

        Este mensaje y sus adjuntos se dirigen exclusivamente a su destinatario,
        puede contener información privilegiada o confidencial y es para uso
        exclusivo de la persona o entidad de destino. Si no es usted. el
        destinatario indicado, queda notificado de que la lectura, utilización,
        divulgación y/o copia sin autorización puede estar prohibida en virtud de la
        legislación vigente. Si ha recibido este mensaje por error, le rogamos que
        nos lo comunique inmediatamente por esta misma vía y proceda a su
        destrucción.

        The information contained in this transmission is privileged and
        confidential information intended only for the use of the individual or
        entity named above. If the reader of this message is not the intended
        recipient, you are hereby notified that any dissemination, distribution or
        copying of this communication is strictly prohibited. If you have received
        this transmission in error, do not read it. Please immediately reply to the
        sender that you have received this communication in error and then delete
        it.

        Esta mensagem e seus anexos se dirigem exclusivamente ao seu destinatário,
        pode conter informação privilegiada ou confidencial e é para uso exclusivo
        da pessoa ou entidade de destino. Se não é vossa senhoria o destinatário
        indicado, fica notificado de que a leitura, utilização, divulgação e/ou
        cópia sem autorização pode estar proibida em virtude da legislação vigente.
        Se recebeu esta mensagem por erro, rogamos-lhe que nos o comunique
        imediatamente por esta mesma via e proceda a sua destruição
        _______________________________________________
        Fiware-lab-help mailing list
        Fiware-lab-help@lists.fi-ware.org
        https://lists.fi-ware.org/listinfo/fiware-lab-help

        _______________________________________________
        Fiware-lab-help mailing list
        Fiware-lab-help@lists.fi-ware.org
        https://lists.fi-ware.org/listinfo/fiware-lab-help

        Show
        Tynan Waterford Node Helpdesk added a comment - Hi, The cloud portal is not showing the VNC session of any of my instances. "virtual machine display" dialog view is completely white, no VM console prompt displayed. Is this the case for everyone or lucky me ? Regards, Joe. ---- Original Message ---- From: fiware-lab-help-bounces@lists.fi-ware.org fiware-lab-help-bounces@lists.fi-ware.org On Behalf Of JOSE IGNACIO CARRETERO GUARDE Sent: 24 July 2014 07:47 To: Cristian Cristelotti; fiware-lab-help@lists.fi-ware.org Subject: Re: [Fiware-lab-help] Cloud Portal Issue No, there has been no maintenance in the node. I've restarted the service and everything seems to be working now. Best regards, José Ignacio. El 23/07/14 16:47, Cristian Cristelotti escribió: > Dear Support, > > here in Trento we are facing a time-out issue connecting to the Keystone-Proxy from our Node and the Cloud Portal is up but doesn't show any data. > Is it running any maintenance in Spain? > > > Any other Node is facing the same issue? > > > Thanks > > Best Regards > > Cristian > ________________________________ Este mensaje y sus adjuntos se dirigen exclusivamente a su destinatario, puede contener información privilegiada o confidencial y es para uso exclusivo de la persona o entidad de destino. Si no es usted. el destinatario indicado, queda notificado de que la lectura, utilización, divulgación y/o copia sin autorización puede estar prohibida en virtud de la legislación vigente. Si ha recibido este mensaje por error, le rogamos que nos lo comunique inmediatamente por esta misma vía y proceda a su destrucción. The information contained in this transmission is privileged and confidential information intended only for the use of the individual or entity named above. If the reader of this message is not the intended recipient, you are hereby notified that any dissemination, distribution or copying of this communication is strictly prohibited. If you have received this transmission in error, do not read it. Please immediately reply to the sender that you have received this communication in error and then delete it. Esta mensagem e seus anexos se dirigem exclusivamente ao seu destinatário, pode conter informação privilegiada ou confidencial e é para uso exclusivo da pessoa ou entidade de destino. Se não é vossa senhoria o destinatário indicado, fica notificado de que a leitura, utilização, divulgação e/ou cópia sem autorização pode estar proibida em virtude da legislação vigente. Se recebeu esta mensagem por erro, rogamos-lhe que nos o comunique imediatamente por esta mesma via e proceda a sua destruição _______________________________________________ Fiware-lab-help mailing list Fiware-lab-help@lists.fi-ware.org https://lists.fi-ware.org/listinfo/fiware-lab-help _______________________________________________ Fiware-lab-help mailing list Fiware-lab-help@lists.fi-ware.org https://lists.fi-ware.org/listinfo/fiware-lab-help
        Hide
        FIWARE-LAB-HELP FIWARE-LAB-HELP added a comment -

        Hi,
        I have the same issue on my VMs on Trento node.

        I see the following message with the Web Developer Console of the browser:

        Blocked loading mixed active content http://193.205.211.65:6080/vnc_auto.html?token=cef63869-cbbe-44bb-a57f-d591a2c910da

        Best regards

        Marco

        ___________________________
        Telecom Italia
        Marco Cipriani
        T.TL.NMD.OTR
        Via V. Zambra, 1 - 38121 Trento
        0461 316 365
        331 6001044
        marco2.cipriani@telecomitalia.it<marco2.cipriani@telecomitalia.it>

        ----Messaggio originale----
        Da: fiware-lab-help-bounces@lists.fi-ware.org fiware-lab-help-bounces@lists.fi-ware.org Per conto di Joe Tynan
        Inviato: giovedì 24 luglio 2014 17.57
        A: 'JOSE IGNACIO CARRETERO GUARDE'; 'Cristian Cristelotti'; fiware-lab-help@lists.fi-ware.org
        Oggetto: Re: [Fiware-lab-help] Cloud Portal Issue

        Hi,

        The cloud portal is not showing the VNC session of any of my instances.

        "virtual machine display" dialog view is completely white, no VM console

        prompt displayed.

        Is this the case for everyone or lucky me ?

        Regards,

        Joe.

        ----Original Message----

        From: fiware-lab-help-bounces@lists.fi-ware.org

        fiware-lab-help-bounces@lists.fi-ware.org On Behalf Of JOSE IGNACIO

        CARRETERO GUARDE

        Sent: 24 July 2014 07:47

        To: Cristian Cristelotti; fiware-lab-help@lists.fi-ware.org

        Subject: Re: [Fiware-lab-help] Cloud Portal Issue

        No, there has been no maintenance in the node. I've restarted the service

        and everything seems to be working now.

        Best regards,

        José Ignacio.

        El 23/07/14 16:47, Cristian Cristelotti escribió:

        > Dear Support,

        >

        > here in Trento we are facing a time-out issue connecting to the

        Keystone-Proxy from our Node and the Cloud Portal is up but doesn't show any

        data.

        > Is it running any maintenance in Spain?

        >

        >

        > Any other Node is facing the same issue?

        >

        >

        > Thanks

        >

        > Best Regards

        >

        > Cristian

        >

        ________________________________

        Este mensaje y sus adjuntos se dirigen exclusivamente a su destinatario,

        puede contener información privilegiada o confidencial y es para uso

        exclusivo de la persona o entidad de destino. Si no es usted. el

        destinatario indicado, queda notificado de que la lectura, utilización,

        divulgación y/o copia sin autorización puede estar prohibida en virtud de la

        legislación vigente. Si ha recibido este mensaje por error, le rogamos que

        nos lo comunique inmediatamente por esta misma vía y proceda a su

        destrucción.

        The information contained in this transmission is privileged and

        confidential information intended only for the use of the individual or

        entity named above. If the reader of this message is not the intended

        recipient, you are hereby notified that any dissemination, distribution or

        copying of this communication is strictly prohibited. If you have received

        this transmission in error, do not read it. Please immediately reply to the

        sender that you have received this communication in error and then delete

        it.

        Esta mensagem e seus anexos se dirigem exclusivamente ao seu destinatário,

        pode conter informação privilegiada ou confidencial e é para uso exclusivo

        da pessoa ou entidade de destino. Se não é vossa senhoria o destinatário

        indicado, fica notificado de que a leitura, utilização, divulgação e/ou

        cópia sem autorização pode estar proibida em virtude da legislação vigente.

        Se recebeu esta mensagem por erro, rogamos-lhe que nos o comunique

        imediatamente por esta mesma via e proceda a sua destruição

        _______________________________________________

        Fiware-lab-help mailing list

        Fiware-lab-help@lists.fi-ware.org

        https://lists.fi-ware.org/listinfo/fiware-lab-help

        _______________________________________________

        Fiware-lab-help mailing list

        Fiware-lab-help@lists.fi-ware.org

        https://lists.fi-ware.org/listinfo/fiware-lab-help

        Questo messaggio e i suoi allegati sono indirizzati esclusivamente alle persone indicate. La diffusione, copia o qualsiasi altra azione derivante dalla conoscenza di queste informazioni sono rigorosamente vietate. Qualora abbiate ricevuto questo documento per errore siete cortesemente pregati di darne immediata comunicazione al mittente e di provvedere alla sua distruzione, Grazie.

        This e-mail and any attachments is confidential and may contain privileged information intended for the addressee(s) only. Dissemination, copying, printing or use by anybody else is unauthorised. If you are not the intended recipient, please delete this message and any attachments and advise the sender by return e-mail, Thanks.

        [rispetta l'ambiente]Rispetta l'ambiente. Non stampare questa mail se non è necessario.

        _______________________________________________
        Fiware-lab-help mailing list
        Fiware-lab-help@lists.fi-ware.org
        https://lists.fi-ware.org/listinfo/fiware-lab-help

        Show
        FIWARE-LAB-HELP FIWARE-LAB-HELP added a comment - Hi, I have the same issue on my VMs on Trento node. I see the following message with the Web Developer Console of the browser: Blocked loading mixed active content http://193.205.211.65:6080/vnc_auto.html?token=cef63869-cbbe-44bb-a57f-d591a2c910da Best regards Marco ___________________________ Telecom Italia Marco Cipriani T.TL.NMD.OTR Via V. Zambra, 1 - 38121 Trento 0461 316 365 331 6001044 marco2.cipriani@telecomitalia.it< marco2.cipriani@telecomitalia.it > ---- Messaggio originale ---- Da: fiware-lab-help-bounces@lists.fi-ware.org fiware-lab-help-bounces@lists.fi-ware.org Per conto di Joe Tynan Inviato: giovedì 24 luglio 2014 17.57 A: 'JOSE IGNACIO CARRETERO GUARDE'; 'Cristian Cristelotti'; fiware-lab-help@lists.fi-ware.org Oggetto: Re: [Fiware-lab-help] Cloud Portal Issue Hi, The cloud portal is not showing the VNC session of any of my instances. "virtual machine display" dialog view is completely white, no VM console prompt displayed. Is this the case for everyone or lucky me ? Regards, Joe. ---- Original Message ---- From: fiware-lab-help-bounces@lists.fi-ware.org fiware-lab-help-bounces@lists.fi-ware.org On Behalf Of JOSE IGNACIO CARRETERO GUARDE Sent: 24 July 2014 07:47 To: Cristian Cristelotti; fiware-lab-help@lists.fi-ware.org Subject: Re: [Fiware-lab-help] Cloud Portal Issue No, there has been no maintenance in the node. I've restarted the service and everything seems to be working now. Best regards, José Ignacio. El 23/07/14 16:47, Cristian Cristelotti escribió: > Dear Support, > > here in Trento we are facing a time-out issue connecting to the Keystone-Proxy from our Node and the Cloud Portal is up but doesn't show any data. > Is it running any maintenance in Spain? > > > Any other Node is facing the same issue? > > > Thanks > > Best Regards > > Cristian > ________________________________ Este mensaje y sus adjuntos se dirigen exclusivamente a su destinatario, puede contener información privilegiada o confidencial y es para uso exclusivo de la persona o entidad de destino. Si no es usted. el destinatario indicado, queda notificado de que la lectura, utilización, divulgación y/o copia sin autorización puede estar prohibida en virtud de la legislación vigente. Si ha recibido este mensaje por error, le rogamos que nos lo comunique inmediatamente por esta misma vía y proceda a su destrucción. The information contained in this transmission is privileged and confidential information intended only for the use of the individual or entity named above. If the reader of this message is not the intended recipient, you are hereby notified that any dissemination, distribution or copying of this communication is strictly prohibited. If you have received this transmission in error, do not read it. Please immediately reply to the sender that you have received this communication in error and then delete it. Esta mensagem e seus anexos se dirigem exclusivamente ao seu destinatário, pode conter informação privilegiada ou confidencial e é para uso exclusivo da pessoa ou entidade de destino. Se não é vossa senhoria o destinatário indicado, fica notificado de que a leitura, utilização, divulgação e/ou cópia sem autorização pode estar proibida em virtude da legislação vigente. Se recebeu esta mensagem por erro, rogamos-lhe que nos o comunique imediatamente por esta mesma via e proceda a sua destruição _______________________________________________ Fiware-lab-help mailing list Fiware-lab-help@lists.fi-ware.org https://lists.fi-ware.org/listinfo/fiware-lab-help _______________________________________________ Fiware-lab-help mailing list Fiware-lab-help@lists.fi-ware.org https://lists.fi-ware.org/listinfo/fiware-lab-help Questo messaggio e i suoi allegati sono indirizzati esclusivamente alle persone indicate. La diffusione, copia o qualsiasi altra azione derivante dalla conoscenza di queste informazioni sono rigorosamente vietate. Qualora abbiate ricevuto questo documento per errore siete cortesemente pregati di darne immediata comunicazione al mittente e di provvedere alla sua distruzione, Grazie. This e-mail and any attachments is confidential and may contain privileged information intended for the addressee(s) only. Dissemination, copying, printing or use by anybody else is unauthorised. If you are not the intended recipient, please delete this message and any attachments and advise the sender by return e-mail, Thanks. [rispetta l'ambiente] Rispetta l'ambiente. Non stampare questa mail se non è necessario. _______________________________________________ Fiware-lab-help mailing list Fiware-lab-help@lists.fi-ware.org https://lists.fi-ware.org/listinfo/fiware-lab-help
        FIWARE-LAB-HELP FIWARE-LAB-HELP made changes -
        Field Original Value New Value
        Attachment logo Ambiente_foglia2.jpg [ 11256 ]
        Hide
        FIWARE-LAB-HELP FIWARE-LAB-HELP added a comment -

        Hi Joe, Cipriani,

        Yesterday we upgraded the Cloud Portal to handle HTTPS requests. But it
        seems that since VNC works on HTTP the web browser is blocking such
        connection.

        I'll try to fix this problem asap. Sorry for any inconvenience it could
        cause to you.

        Cheers,
        Javier.

        On 24 July 2014 19:54, Cipriani Marco <marco2.cipriani@telecomitalia.it>
        wrote:

        > Hi,
        > I have the same issue on my VMs on Trento node.
        >
        > I see the following message with the Web Developer Console of the browser:
        >
        > *Blocked loading mixed active content
        > http://193.205.211.65:6080/vnc_auto.html?token=cef63869-cbbe-44bb-a57f-d591a2c910da
        > <http://193.205.211.65:6080/vnc_auto.html?token=cef63869-cbbe-44bb-a57f-d591a2c910da>*
        >
        >
        >
        > Best regards
        >
        > Marco
        >
        >
        >
        > ___________________________
        >
        > Telecom Italia
        >
        > Marco Cipriani
        >
        > T.TL.NMD.OTR
        > Via V. Zambra, 1 - 38121 Trento
        > 0461 316 365
        >
        > 331 6001044
        >
        > marco2.cipriani@telecomitalia.it
        >
        >
        >
        >
        >
        > ----Messaggio originale----
        > Da: fiware-lab-help-bounces@lists.fi-ware.org [mailto:
        > fiware-lab-help-bounces@lists.fi-ware.org] Per conto di Joe Tynan
        > Inviato: giovedì 24 luglio 2014 17.57
        > A: 'JOSE IGNACIO CARRETERO GUARDE'; 'Cristian Cristelotti';
        > fiware-lab-help@lists.fi-ware.org
        > Oggetto: Re: [Fiware-lab-help] Cloud Portal Issue
        >
        >
        >
        > Hi,
        >
        >
        >
        > The cloud portal is not showing the VNC session of any of my instances.
        >
        > "virtual machine display" dialog view is completely white, no VM console
        >
        > prompt displayed.
        >
        >
        >
        > Is this the case for everyone or lucky me ?
        >
        >
        >
        > Regards,
        >
        > Joe.
        >
        >
        >
        >
        >
        >
        >
        > ----Original Message----
        >
        > From: fiware-lab-help-bounces@lists.fi-ware.org
        >
        > fiware-lab-help-bounces@lists.fi-ware.org On Behalf Of JOSE
        > IGNACIO
        >
        > CARRETERO GUARDE
        >
        > Sent: 24 July 2014 07:47
        >
        > To: Cristian Cristelotti; fiware-lab-help@lists.fi-ware.org
        >
        > Subject: Re: [Fiware-lab-help] Cloud Portal Issue
        >
        >
        >
        > No, there has been no maintenance in the node. I've restarted the service
        >
        > and everything seems to be working now.
        >
        >
        >
        > Best regards,
        >
        > José Ignacio.
        >
        >
        >
        > El 23/07/14 16:47, Cristian Cristelotti escribió:
        >
        > > Dear Support,
        >
        > >
        >
        > > here in Trento we are facing a time-out issue connecting to the
        >
        > Keystone-Proxy from our Node and the Cloud Portal is up but doesn't show
        > any
        >
        > data.
        >
        > > Is it running any maintenance in Spain?
        >
        > >
        >
        > >
        >
        > > Any other Node is facing the same issue?
        >
        > >
        >
        > >
        >
        > > Thanks
        >
        > >
        >
        > > Best Regards
        >
        > >
        >
        > > Cristian
        >
        > >
        >
        >
        >
        > ________________________________
        >
        >
        >
        > Este mensaje y sus adjuntos se dirigen exclusivamente a su destinatario,
        >
        > puede contener información privilegiada o confidencial y es para uso
        >
        > exclusivo de la persona o entidad de destino. Si no es usted. el
        >
        > destinatario indicado, queda notificado de que la lectura, utilización,
        >
        > divulgación y/o copia sin autorización puede estar prohibida en virtud de
        > la
        >
        > legislación vigente. Si ha recibido este mensaje por error, le rogamos que
        >
        > nos lo comunique inmediatamente por esta misma vía y proceda a su
        >
        > destrucción.
        >
        >
        >
        > The information contained in this transmission is privileged and
        >
        > confidential information intended only for the use of the individual or
        >
        > entity named above. If the reader of this message is not the intended
        >
        > recipient, you are hereby notified that any dissemination, distribution or
        >
        > copying of this communication is strictly prohibited. If you have received
        >
        > this transmission in error, do not read it. Please immediately reply to the
        >
        > sender that you have received this communication in error and then delete
        >
        > it.
        >
        >
        >
        > Esta mensagem e seus anexos se dirigem exclusivamente ao seu destinatário,
        >
        > pode conter informação privilegiada ou confidencial e é para uso exclusivo
        >
        > da pessoa ou entidade de destino. Se não é vossa senhoria o destinatário
        >
        > indicado, fica notificado de que a leitura, utilização, divulgação e/ou
        >
        > cópia sem autorização pode estar proibida em virtude da legislação vigente.
        >
        > Se recebeu esta mensagem por erro, rogamos-lhe que nos o comunique
        >
        > imediatamente por esta mesma via e proceda a sua destruição
        >
        > _______________________________________________
        >
        > Fiware-lab-help mailing list
        >
        > Fiware-lab-help@lists.fi-ware.org
        >
        > https://lists.fi-ware.org/listinfo/fiware-lab-help
        >
        >
        >
        > _______________________________________________
        >
        > Fiware-lab-help mailing list
        >
        > Fiware-lab-help@lists.fi-ware.org
        >
        > https://lists.fi-ware.org/listinfo/fiware-lab-help
        > Questo messaggio e i suoi allegati sono indirizzati esclusivamente
        > alle persone indicate. La diffusione, copia o qualsiasi altra azione
        > derivante dalla conoscenza di queste informazioni sono rigorosamente
        > vietate. Qualora abbiate ricevuto questo documento per errore siete
        > cortesemente pregati di darne immediata comunicazione al mittente e di
        > provvedere alla sua distruzione, Grazie.
        >
        > This e-mail and any attachments* is **confidential and may contain
        > privileged information intended for the addressee(s) only. Dissemination,
        > copying, printing or use by anybody else is unauthorised. If you are not
        > the intended recipient, please delete this message and any attachments and
        > advise the sender by return e-mail, Thanks.*
        > *[image: rispetta l'ambiente]Rispetta l'ambiente. Non stampare questa mail
        > se non è necessario.*
        >
        >
        > _______________________________________________
        > Fiware-lab-help mailing list
        > Fiware-lab-help@lists.fi-ware.org
        > https://lists.fi-ware.org/listinfo/fiware-lab-help
        >
        >

        _______________________________________________
        Fiware-lab-help mailing list
        Fiware-lab-help@lists.fi-ware.org
        https://lists.fi-ware.org/listinfo/fiware-lab-help

        Show
        FIWARE-LAB-HELP FIWARE-LAB-HELP added a comment - Hi Joe, Cipriani, Yesterday we upgraded the Cloud Portal to handle HTTPS requests. But it seems that since VNC works on HTTP the web browser is blocking such connection. I'll try to fix this problem asap. Sorry for any inconvenience it could cause to you. Cheers, Javier. On 24 July 2014 19:54, Cipriani Marco <marco2.cipriani@telecomitalia.it> wrote: > Hi, > I have the same issue on my VMs on Trento node. > > I see the following message with the Web Developer Console of the browser: > > *Blocked loading mixed active content > http://193.205.211.65:6080/vnc_auto.html?token=cef63869-cbbe-44bb-a57f-d591a2c910da > < http://193.205.211.65:6080/vnc_auto.html?token=cef63869-cbbe-44bb-a57f-d591a2c910da >* > > > > Best regards > > Marco > > > > ___________________________ > > Telecom Italia > > Marco Cipriani > > T.TL.NMD.OTR > Via V. Zambra, 1 - 38121 Trento > 0461 316 365 > > 331 6001044 > > marco2.cipriani@telecomitalia.it > > > > > > ---- Messaggio originale ---- > Da: fiware-lab-help-bounces@lists.fi-ware.org [mailto: > fiware-lab-help-bounces@lists.fi-ware.org] Per conto di Joe Tynan > Inviato: giovedì 24 luglio 2014 17.57 > A: 'JOSE IGNACIO CARRETERO GUARDE'; 'Cristian Cristelotti'; > fiware-lab-help@lists.fi-ware.org > Oggetto: Re: [Fiware-lab-help] Cloud Portal Issue > > > > Hi, > > > > The cloud portal is not showing the VNC session of any of my instances. > > "virtual machine display" dialog view is completely white, no VM console > > prompt displayed. > > > > Is this the case for everyone or lucky me ? > > > > Regards, > > Joe. > > > > > > > > ---- Original Message ---- > > From: fiware-lab-help-bounces@lists.fi-ware.org > > fiware-lab-help-bounces@lists.fi-ware.org On Behalf Of JOSE > IGNACIO > > CARRETERO GUARDE > > Sent: 24 July 2014 07:47 > > To: Cristian Cristelotti; fiware-lab-help@lists.fi-ware.org > > Subject: Re: [Fiware-lab-help] Cloud Portal Issue > > > > No, there has been no maintenance in the node. I've restarted the service > > and everything seems to be working now. > > > > Best regards, > > José Ignacio. > > > > El 23/07/14 16:47, Cristian Cristelotti escribió: > > > Dear Support, > > > > > > here in Trento we are facing a time-out issue connecting to the > > Keystone-Proxy from our Node and the Cloud Portal is up but doesn't show > any > > data. > > > Is it running any maintenance in Spain? > > > > > > > > > Any other Node is facing the same issue? > > > > > > > > > Thanks > > > > > > Best Regards > > > > > > Cristian > > > > > > > ________________________________ > > > > Este mensaje y sus adjuntos se dirigen exclusivamente a su destinatario, > > puede contener información privilegiada o confidencial y es para uso > > exclusivo de la persona o entidad de destino. Si no es usted. el > > destinatario indicado, queda notificado de que la lectura, utilización, > > divulgación y/o copia sin autorización puede estar prohibida en virtud de > la > > legislación vigente. Si ha recibido este mensaje por error, le rogamos que > > nos lo comunique inmediatamente por esta misma vía y proceda a su > > destrucción. > > > > The information contained in this transmission is privileged and > > confidential information intended only for the use of the individual or > > entity named above. If the reader of this message is not the intended > > recipient, you are hereby notified that any dissemination, distribution or > > copying of this communication is strictly prohibited. If you have received > > this transmission in error, do not read it. Please immediately reply to the > > sender that you have received this communication in error and then delete > > it. > > > > Esta mensagem e seus anexos se dirigem exclusivamente ao seu destinatário, > > pode conter informação privilegiada ou confidencial e é para uso exclusivo > > da pessoa ou entidade de destino. Se não é vossa senhoria o destinatário > > indicado, fica notificado de que a leitura, utilização, divulgação e/ou > > cópia sem autorização pode estar proibida em virtude da legislação vigente. > > Se recebeu esta mensagem por erro, rogamos-lhe que nos o comunique > > imediatamente por esta mesma via e proceda a sua destruição > > _______________________________________________ > > Fiware-lab-help mailing list > > Fiware-lab-help@lists.fi-ware.org > > https://lists.fi-ware.org/listinfo/fiware-lab-help > > > > _______________________________________________ > > Fiware-lab-help mailing list > > Fiware-lab-help@lists.fi-ware.org > > https://lists.fi-ware.org/listinfo/fiware-lab-help > Questo messaggio e i suoi allegati sono indirizzati esclusivamente > alle persone indicate. La diffusione, copia o qualsiasi altra azione > derivante dalla conoscenza di queste informazioni sono rigorosamente > vietate. Qualora abbiate ricevuto questo documento per errore siete > cortesemente pregati di darne immediata comunicazione al mittente e di > provvedere alla sua distruzione, Grazie. > > This e-mail and any attachments * is **confidential and may contain > privileged information intended for the addressee(s) only. Dissemination, > copying, printing or use by anybody else is unauthorised. If you are not > the intended recipient, please delete this message and any attachments and > advise the sender by return e-mail, Thanks.* > * [image: rispetta l'ambiente] Rispetta l'ambiente. Non stampare questa mail > se non è necessario.* > > > _______________________________________________ > Fiware-lab-help mailing list > Fiware-lab-help@lists.fi-ware.org > https://lists.fi-ware.org/listinfo/fiware-lab-help > > _______________________________________________ Fiware-lab-help mailing list Fiware-lab-help@lists.fi-ware.org https://lists.fi-ware.org/listinfo/fiware-lab-help
        mev Manuel Escriche made changes -
        Assignee Manuel Escriche [Administrator] [ mev ] José Ignacio Carretero Guarde [ jicg ]
        mev Manuel Escriche made changes -
        Resolution Done [ 10000 ]
        Status To Do [ 10001 ] Done [ 10000 ]
        mev Manuel Escriche made changes -
        Component/s FIWARE-LAB-HELP [ 10279 ]
        mev Manuel Escriche made changes -
        Workflow Basic Workflow [ 12505 ] FW eRequest Workflow [ 16173 ]
        Issue Type Question [ 10004 ] eRequest [ 10101 ]
        FI-WARE Environment FI-LAB [ 10100 ]
        Resolution Done [ 10000 ]
        mev Manuel Escriche made changes -
        Description
        Dear Support,

        here in Trento we are facing a time-out issue connecting to the Keystone-Proxy from our Node and the Cloud Portal is up but doesn't show any data.
        Is it running any maintenance in Spain?


        Any other Node is facing the same issue?


        Thanks

        Best Regards

        Cristian

        --
        Cristian Cristelotti
        Area Sistemi Informativi
        Direzione Tecnica Tecnologie e Sistemi
        TRENTINO NETWORK S.R.L.
        Via G.Pedrotti, 18 - 38121 - TRENTO
        Tel (+39) 0461.020200
        Fax (+39) 0461.020201


        _______________________________________________
        Fiware-lab-help mailing list
        Fiware-lab-help@lists.fi-ware.org
        https://lists.fi-ware.org/listinfo/fiware-lab-help
        Dear Support,

        here in Trento we are facing a time-out issue connecting to the Keystone-Proxy from our Node and the Cloud Portal is up but doesn't show any data.
        Is it running any maintenance in Spain?


        Any other Node is facing the same issue?


        Thanks

        Best Regards

        Cristian

        --
        Cristian Cristelotti
        Area Sistemi Informativi
        Direzione Tecnica Tecnologie e Sistemi
        TRENTINO NETWORK S.R.L.
        Via G.Pedrotti, 18 - 38121 - TRENTO
        Tel (+39) 0461.020200
        Fax (+39) 0461.020201


        _______________________________________________
        Fiware-lab-help mailing list
        Fiware-lab-help@lists.fi-ware.org
        https://lists.fi-ware.org/listinfo/fiware-lab-help
        Resolution Done [ 10000 ]
        mev Manuel Escriche made changes -
        Workflow FW eRequest Workflow [ 16173 ] eRequest Workflow-2 [ 16738 ]
        mev Manuel Escriche made changes -
        Status Done [ 10000 ] In Progress [ 3 ]
        mev Manuel Escriche made changes -
        Status In Progress [ 3 ] Done [ 10000 ]
        mev Manuel Escriche made changes -
        Workflow eRequest Workflow-2 [ 16738 ] FW eRequest Workflow [ 17119 ]
        mev Manuel Escriche made changes -
        Fix Version/s Sprint 4.1.1 [ 10737 ]
        mev Manuel Escriche made changes -
        Reporter FIWARE-LAB-HELP [ fiware-lab-help ] FW External User [ fw.external.urser ]
        mev Manuel Escriche made changes -
        Workflow FW eRequest Workflow [ 17119 ] FW extRequest Workflow-II [ 41002 ]
        Status Done [ 10000 ] Closed [ 6 ]
        Issue Type eRequest [ 10101 ] extRequest [ 10104 ]
        backlogmanager Backlog Manager made changes -
        Summary [Fiware-lab-help] Cloud Portal Issue FIWARE.Request.Lab.Cloud Portal Issue
        mev Manuel Escriche made changes -
        HD-Node Spain [ 10846 ]
        backlogmanager Backlog Manager made changes -
        Summary FIWARE.Request.Lab.Cloud Portal Issue FIWARE.Request.Lab.Spain.Cloud Portal Issue
        Transition Time In Source Status Execution Times Last Executer Last Execution Date
        To Do To Do Done Done
        8d 18h 18m 1 Manuel Escriche 03/Oct/14 8:52 AM
        Done Done In Progress In Progress
        19d 13h 36m 1 Manuel Escriche 22/Oct/14 10:29 PM
        In Progress In Progress Done Done
        2m 12s 1 Manuel Escriche 22/Oct/14 10:31 PM
        Done Done Closed Closed
        446d 11h 38m 1 Manuel Escriche 12/Jan/16 9:10 AM

          People

          • Assignee:
            jicg José Ignacio Carretero Guarde
            Reporter:
            fw.ext.user FW External User
          • Votes:
            0 Vote for this issue
            Watchers:
            1 Start watching this issue

            Dates

            • Created:
              Updated:
              Resolved: