Uploaded image for project: 'Help-Desk'
  1. Help-Desk
  2. HELP-14794

FIWARE.Request.Lab.Mexico.Unable to Connect to Mexico VM - No route to host

    Details

    • Type: extRequest
    • Status: Closed
    • Priority: Major
    • Resolution: Done
    • Fix Version/s: 2021
    • Component/s: FIWARE-LAB-HELP
    • Labels:
      None
    • HD-Node:
      Mexico

      Description

      Hi,

      I have created a VM in Mexico region and it is running Ubuntu 16.04. I have also created a router for interface with the internal net and assigned a floating IP from public-ext-net-01. The IP address is 207.249.127.36.

      However, I am not able to connect via SSH and I get the following error:

      ssh: connect to host 207.249.127.36 port 22: No route to host

      I have ensured that the port 22 is open in the security gourp rules. Furthermore, I verify that I am using the correct key pair. Still the problem persists, please help.

      Thank you very much.

      Best regards,
      Umair

      __________________________________________________________________________________________

      You can get more information about our cookies and privacy policies on the following links:

      Fiware-tech-help mailing list
      Fiware-tech-help@lists.fiware.org
      https://lists.fiware.org/listinfo/fiware-tech-help

      [Created via e-mail received from: "Nadeem, Chaudhary Umair" <umair.nadeem@rwth-aachen.de>]

        Activity

        Transition Time In Source Status Execution Times Last Executer Last Execution Date
        Open Open In Progress In Progress
        5d 7h 10m 1 Mexico Node Support 16/Oct/18 12:08 AM
        In Progress In Progress Answered Answered
        13d 11h 38m 1 Mexico Node Support 29/Oct/18 10:46 AM
        Answered Answered Closed Closed
        3s 1 Mexico Node Support 29/Oct/18 10:47 AM
        fla Fernando Lopez made changes -
        Fix Version/s 2021 [ 12600 ]
        backlogmanager Backlog Manager made changes -
        Summary [Fiware-lab-help] Unable to Connect to Mexico VM - No route to host FIWARE.Request.Lab.Mexico.Unable to Connect to Mexico VM - No route to host
        internetdelfuturo Mexico Node Support made changes -
        Resolution Done [ 10000 ]
        Status Answered [ 10104 ] Closed [ 6 ]
        internetdelfuturo Mexico Node Support made changes -
        Status In Progress [ 3 ] Answered [ 10104 ]
        Hide
        internetdelfuturo Mexico Node Support added a comment -

        Dear user,

        We haven't received an answer by your side about the message that we sent you. So, we are going to close this ticket.

        If you have any other issue, you can contact us again.

        Best regards

        Mexico Node Support

        Show
        internetdelfuturo Mexico Node Support added a comment - Dear user, We haven't received an answer by your side about the message that we sent you. So, we are going to close this ticket. If you have any other issue, you can contact us again. Best regards Mexico Node Support
        Hide
        internetdelfuturo Mexico Node Support added a comment -

        Dear user,

        It seems that the port 22 is not open.

        Show
        internetdelfuturo Mexico Node Support added a comment - Dear user, It seems that the port 22 is not open.
        internetdelfuturo Mexico Node Support made changes -
        Attachment screenshot-1.png [ 65114 ]
        internetdelfuturo Mexico Node Support made changes -
        Status Open [ 1 ] In Progress [ 3 ]
        backlogmanager Backlog Manager made changes -
        Summary [Fiware-tech-help] Unable to Connect to Mexico VM - No route to host [Fiware-lab-help] Unable to Connect to Mexico VM - No route to host
        backlogmanager Backlog Manager made changes -
        Component/s FIWARE-LAB-HELP [ 10279 ]
        Component/s FIWARE-TECH-HELP [ 10278 ]
        fla Fernando Lopez made changes -
        Assignee Fernando Lopez [ fla ] Mexico Node Support [ internetdelfuturo ]
        fla Fernando Lopez made changes -
        HD-Node Mexico [ 10848 ]
        veronika Veronika Vlnkova made changes -
        Assignee Fernando Lopez [ fla ]
        backlogmanager Backlog Manager made changes -
        Field Original Value New Value
        Component/s FIWARE-TECH-HELP [ 10278 ]
        fw.ext.user FW External User created issue -

          People

          • Assignee:
            internetdelfuturo Mexico Node Support
            Reporter:
            fw.ext.user FW External User
          • Votes:
            0 Vote for this issue
            Watchers:
            2 Start watching this issue

            Dates

            • Created:
              Updated:
              Resolved: