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  1. Help-Desk
  2. HELP-146

FIWARE.Request.Lab.Trento.R: Cloud portal

    Details

    • Type: extRequest
    • Status: Closed
    • Priority: Blocker
    • Resolution: Done
    • Fix Version/s: Sprint 4.1.1
    • Component/s: FIWARE-LAB-HELP
    • Labels:
      None

      Description

      Hi,
      starting yesterday afternoon at about 4:00PM i'm having some issues working with cloud portal:

      • the web interface is slow, there is a long delay between my actions and status updates (instances list)
      • trying to assing the public IP address to any VM and pingng it, i always get the error: destination host not reachable (see attached ping and traceroute)
      • trying to recreate a VM instance from a snapshot result in a error state.

      I'm currently working on project FITMAN-DEMO on region Trento

      Could you please investigate these issues?

      Thanks a lot
      Marco Pochettino

      -------------------------------------------
      PING:

      Esecuzione di Ping 193.205.211.76 con 32 byte di dati:
      Risposta da 193.205.211.76: Host di destinazione non raggiungibile.
      Risposta da 193.205.211.76: Host di destinazione non raggiungibile.
      Risposta da 193.205.211.76: Host di destinazione non raggiungibile.
      Risposta da 193.205.211.76: Host di destinazione non raggiungibile.

      Statistiche Ping per 193.205.211.76:
      Pacchetti: Trasmessi = 4, Ricevuti = 4,
      Persi = 0 (0% persi),

      -------------------------------------------
      TRACEROUTE:
      Traccia instradamento verso 193.205.211.76 su un massimo di 30 punti di passaggi
      o

      1 2 ms 1 ms 1 ms 161.27.44.2
      2 <1 ms 1 ms 1 ms 172.29.23.228
      3 29 ms 8 ms 3 ms 161.27.14.199
      4 * 7 ms 7 ms 161.27.14.193
      5 2 ms 3 ms 3 ms 172.29.23.67
      6 4 ms 5 ms 4 ms 161.27.14.208
      7 4 ms 3 ms 3 ms 193.178.234.6
      8 10 ms 8 ms 8 ms 151.8.131.193
      9 11 ms 11 ms 9 ms 151.6.15.178
      10 9 ms 9 ms 8 ms 151.6.12.16
      11 11 ms 11 ms 11 ms 151.6.7.41
      12 38 ms 21 ms 20 ms 151.6.1.174
      13 26 ms 23 ms 36 ms 151.6.1.66
      14 24 ms 24 ms 26 ms 193.201.28.15
      15 28 ms 36 ms 29 ms 90.147.80.10
      16 24 ms 21 ms 21 ms 90.147.80.78
      17 32 ms 28 ms 52 ms 90.147.81.198
      18 * * * Richiesta scaduta.
      19 * * * Richiesta scaduta.
      20 * * * Richiesta scaduta.
      21 193.205.211.76 rapporti: Host di destinazione non raggiungibile.

      Traccia completata.

      ________________________________
      Da: federico.facca@gmail.com federico.facca@gmail.com Per conto di Federico Michele Facca
      Inviato: martedì 22 luglio 2014 14.05
      A: Pochettino Marco
      Cc: giuseppe.cossu@create-net.org; tech-tn-xifi@trentinonetwork.it; Mauro Isaja; Bellotto Enzo; Stella Diego
      Oggetto: Re: Cloud portal

      ciao marco,
      puoi mandare il messaggio in inglese a: fiware-lab-help@lists.fi-ware.org<fiware-lab-help@lists.fi-ware.org>
      noi non abbiamo accesso al management del portale.

      federico

      2014-07-22 13:56 GMT+02:00 Pochettino Marco <marco.pochettino@eng.it<marco.pochettino@eng.it>>:
      Ciao,
      da ieri pomeriggio il colud portal ha iniziato a dare problemi.
      La visualizzazione e le azioni sulle istanze sul portale sono lente e a volte non funzionano.
      Anche la comunicazione con l'IP pubblico non funziona

      Potete controllare?

      Grazie
      Marco


      Dr. Federico M. Facca

      CREATE-NET
      Via alla Cascata 56/D
      38123 Povo Trento (Italy)

      T +39 0461 408400 (1669)
      F +39 0461 421157
      M +39 334 6049758
      E federico.facca@create-net.org<federico.facca@create-net.org>
      W www.create-net.org<http://www.create-net.org>

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      Fiware-lab-help mailing list
      Fiware-lab-help@lists.fi-ware.org
      https://lists.fi-ware.org/listinfo/fiware-lab-help

        Activity

        FIWARE-LAB-HELP FIWARE-LAB-HELP created issue -
        mev Manuel Escriche made changes -
        Field Original Value New Value
        Assignee Manuel Escriche [Administrator] [ mev ] Federico Michele Facca [ ffacca ]
        ffacca Federico Michele Facca made changes -
        Assignee Federico Michele Facca [ ffacca ] Trento Node Team [ trentonodeteam ]
        mcp Miguel Carrillo made changes -
        Resolution Done [ 10000 ]
        Status To Do [ 10001 ] Done [ 10000 ]
        mev Manuel Escriche made changes -
        Component/s FIWARE-LAB-HELP [ 10279 ]
        mev Manuel Escriche made changes -
        Workflow Basic Workflow [ 12504 ] FW eRequest Workflow [ 16136 ]
        Issue Type Question [ 10004 ] eRequest [ 10101 ]
        FI-WARE Environment FI-LAB [ 10100 ]
        Resolution Done [ 10000 ]
        mev Manuel Escriche made changes -
        Resolution Done [ 10000 ]
        mev Manuel Escriche made changes -
        Workflow FW eRequest Workflow [ 16136 ] eRequest Workflow-2 [ 16451 ]
        mev Manuel Escriche made changes -
        Status Done [ 10000 ] In Progress [ 3 ]
        mev Manuel Escriche made changes -
        Status In Progress [ 3 ] Done [ 10000 ]
        mev Manuel Escriche made changes -
        Workflow eRequest Workflow-2 [ 16451 ] FW eRequest Workflow [ 16830 ]
        mev Manuel Escriche made changes -
        Fix Version/s Sprint 4.1.1 [ 10737 ]
        mev Manuel Escriche made changes -
        Reporter FIWARE-LAB-HELP [ fiware-lab-help ] FW External User [ fw.external.urser ]
        mev Manuel Escriche made changes -
        Workflow FW eRequest Workflow [ 16830 ] FW extRequest Workflow-II [ 40957 ]
        Status Done [ 10000 ] Closed [ 6 ]
        Issue Type eRequest [ 10101 ] extRequest [ 10104 ]
        backlogmanager Backlog Manager made changes -
        Summary [Fiware-lab-help] R: Cloud portal FIWARE.Request.Lab.R: Cloud portal
        mev Manuel Escriche made changes -
        mev Manuel Escriche made changes -
        HD-Node Trento [ 10923 ]
        backlogmanager Backlog Manager made changes -
        Summary FIWARE.Request.Lab.R: Cloud portal FIWARE.Request.Lab.Trento.R: Cloud portal
        Transition Time In Source Status Execution Times Last Executer Last Execution Date
        To Do To Do Done Done
        19d 19h 3m 1 Miguel Carrillo 14/Oct/14 9:38 AM
        Done Done In Progress In Progress
        8d 12h 51m 1 Manuel Escriche 22/Oct/14 10:29 PM
        In Progress In Progress Done Done
        1m 24s 1 Manuel Escriche 22/Oct/14 10:31 PM
        Done Done Closed Closed
        446d 11h 39m 1 Manuel Escriche 12/Jan/16 9:10 AM

          People

          • Assignee:
            TrentoNodeTeam Trento Node Team
            Reporter:
            fw.ext.user FW External User
          • Votes:
            0 Vote for this issue
            Watchers:
            0 Start watching this issue

            Dates

            • Created:
              Updated:
              Resolved: