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  1. Help-Desk
  2. HELP-14464

FIWARE.Request.General. Access to the Cloud Lab Portal

        Details

        • Type: extRequest
        • Status: Closed
        • Priority: Major
        • Resolution: Done
        • Fix Version/s: 2021
        • Component/s: FIWARE-GENERAL-HELP
        • Labels:
          None

          Description

          Hello,
          I have a Fiware Lab account that I usually access through the address:
          https://account.lab.fiware.org/

          However, while trying to access my instance via the Cloud Menu I am
          redirected to the Fiware Lab Cloud Portal login page at:
          https://cloud.lab.fiware.org/auth/login/

          which prompts for username and password.

          I only have user and password as soon as Fiware Lab, first address. By
          placing these same credentials at the second address of the Fiware Lab
          Cloud Portal, it says that the credentials are invalid.

          How do I access my Cloud Portal?

          Thankful,
          –

          Rosiberto Santos

          *"Não pode chover o tempo todo, o céu não pode cair para sempre e embora a
          noite pareça longa, suas lágrimas não podem cair para sempre."** (The Crow)*

          __________________________________________________________________________________________

          You can get more information about our cookies and privacy policies on the following links:

          Fiware-general-help mailing list
          Fiware-general-help@lists.fiware.org
          https://lists.fiware.org/listinfo/fiware-general-help

          [Created via e-mail received from: Rosiberto Santos <rosibertosantos@gmail.com>]

            Activity

            Ascending order - Click to sort in descending order
            fw.ext.user FW External User created issue -
            backlogmanager Backlog Manager made changes -
            Field Original Value New Value
            Component/s FIWARE-GENERAL-HELP [ 10277 ]
            backlogmanager Backlog Manager made changes -
            Assignee Verus Plotho [ verus ]
            jicg José Ignacio Carretero Guarde made changes -
            Status Open [ 1 ] In Progress [ 3 ]
            jicg José Ignacio Carretero Guarde made changes -
            Assignee Verus Plotho [ verus ] José Ignacio Carretero Guarde [ jicg ]
            Hide
            Permalink
            jicg José Ignacio Carretero Guarde added a comment -

            Your cloud Trial account expired and all your data was removed almost 2 months ago.

            Regards,
            José Ignacio

            Show
            jicg José Ignacio Carretero Guarde added a comment - Your cloud Trial account expired and all your data was removed almost 2 months ago. Regards, José Ignacio
            jicg José Ignacio Carretero Guarde made changes -
            Status In Progress [ 3 ] Answered [ 10104 ]
            jicg José Ignacio Carretero Guarde made changes -
            Resolution Done [ 10000 ]
            Status Answered [ 10104 ] Closed [ 6 ]
            backlogmanager Backlog Manager made changes -
            Summary [Fiware-general-help] Access to the Cloud Lab Portal FIWARE.Request.General. Access to the Cloud Lab Portal
            fla Fernando Lopez made changes -
            Fix Version/s 2021 [ 12600 ]
            Transition Time In Source Status Execution Times Last Executer Last Execution Date
            Open Open In Progress In Progress
            		49m 41s 1 José Ignacio Carretero Guarde 30/Jul/18 12:52 PM
            In Progress In Progress Answered Answered
            		52s 1 José Ignacio Carretero Guarde 30/Jul/18 12:53 PM
            Answered Answered Closed Closed
            		2s 1 José Ignacio Carretero Guarde 30/Jul/18 12:53 PM

              People

              • Assignee:
                jicg José Ignacio Carretero Guarde
                Reporter:
                fw.ext.user FW External User
              • Votes:
                0 Vote for this issue
                Watchers:
                2 Start watching this issue

                Dates

                • Created:
                  Updated:
                  Resolved: