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  1. Help-Desk
  2. HELP-14402

FIWARE.Request.Lab.Vicenza.FIWARE Lab Assistance - How to access a new instance?.

        Details

        • Type: extRequest
        • Status: Closed
        • Priority: Major
        • Resolution: Done
        • Fix Version/s: 2021
        • Component/s: FIWARE-LAB-HELP
        • Labels:
          None
        • HD-Node:
          Vicenza

          Description

          Dear Sir/Madam,
          I am trying to setup a new instance with account
          (stefano.iaconelli@cefriel.com). I have found online this presentation
          (https://www.slideshare.net/flopezaguilar/setting-up-your-virtual-infrastructure-using-fi-lab-cloud-32388357)
          but the menus seem outdated. Nonetheless, I have started the instance
          and it seems to be running. I have allocated a new floating IP
          but when I try to access via ssh to 217.172.12.198 I cannot connect. I
          have configured also the ssh keys, but it seems that this address is not
          responding at all. How can I activate it or am I missing something else?

          Looking forward to your kind reply,
          Martin

          __________________________________________________________________________________________

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          [Created via e-mail received from: Martin Anev <martianev@gmail.com>]

            Activity

            Descending order - Click to sort in ascending order
            Transition Time In Source Status Execution Times Last Executer Last Execution Date
            Open Open In Progress In Progress
            		3d 2h 28m 1 Vicenza Node Support 16/Jul/18 3:00 PM
            In Progress In Progress Answered Answered
            		57s 1 Vicenza Node Support 16/Jul/18 3:01 PM
            Answered Answered Closed Closed
            		3s 1 Vicenza Node Support 16/Jul/18 3:01 PM
            fla Fernando Lopez made changes -
            Fix Version/s 2021 [ 12600 ]
            backlogmanager Backlog Manager made changes -
            Summary FIWARE.Request.Lab.FIWARE Lab Assistance - How to access a new instance?. FIWARE.Request.Lab.Vicenza.FIWARE Lab Assistance - How to access a new instance?.
            fla Fernando Lopez made changes -
            HD-Node Vicenza [ 11101 ]
            backlogmanager Backlog Manager made changes -
            Summary [Fiware-lab-help] FIWARE Lab Assistance - How to access a new instance? FIWARE.Request.Lab.FIWARE Lab Assistance - How to access a new instance?.
            mauropecetti Vicenza Node Support made changes -
            Resolution Done [ 10000 ]
            Status Answered [ 10104 ] Closed [ 6 ]
            mauropecetti Vicenza Node Support made changes -
            Status In Progress [ 3 ] Answered [ 10104 ]
            Hide
            Permalink
            mauropecetti Vicenza Node Support added a comment -

            Hi,
            you have to add a rule in the security group of the vm (default) for the ssh port (22).

            BR

            Show
            mauropecetti Vicenza Node Support added a comment - Hi, you have to add a rule in the security group of the vm (default) for the ssh port (22). BR
            mauropecetti Vicenza Node Support made changes -
            Status Open [ 1 ] In Progress [ 3 ]
            Hide
            Permalink
            jicg José Ignacio Carretero Guarde added a comment -

            Dear user,

            Your email IS NOT registered in FIWARE Lab. Maybe you can identify your self in order to have some better support.

            Best regards,
            José Ignacio

            Show
            jicg José Ignacio Carretero Guarde added a comment - Dear user, Your email IS NOT registered in FIWARE Lab. Maybe you can identify your self in order to have some better support. Best regards, José Ignacio
            jicg José Ignacio Carretero Guarde made changes -
            Assignee José Ignacio Carretero Guarde [ jicg ] Vicenza Node Support [ mauropecetti ]
            veronika Veronika Vlnkova made changes -
            Assignee José Ignacio Carretero Guarde [ jicg ]
            backlogmanager Backlog Manager made changes -
            Field Original Value New Value
            Component/s FIWARE-LAB-HELP [ 10279 ]
            fw.ext.user FW External User created issue -

              People

              • Assignee:
                mauropecetti Vicenza Node Support
                Reporter:
                fw.ext.user FW External User
              • Votes:
                0 Vote for this issue
                Watchers:
                3 Start watching this issue

                Dates

                • Created:
                  Updated:
                  Resolved: