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  1. Help-Desk
  2. HELP-14366

FIWARE.Request.Lab.Noida.FIWARE Lab Assistance

    Details

    • Type: extRequest
    • Status: Closed
    • Priority: Major
    • Resolution: Done
    • Fix Version/s: 2021
    • Component/s: FIWARE-LAB-HELP
    • Labels:
      None
    • HD-Node:
      Noida

      Description

      [confidential]

      Dear Fiware Lab Helpdesk

      Hi, I'm a one of FIWARE Lab Noida Node user in Japan.
      The network condition between my PC and VM on Noida Lab seems not good.
      I have tested following scenario to confirm network condition.

      [scenario]
      PC(Japan) --------->> Network ----------->> FIWARE Lab VM(India)
      114.179.233.245 180.179.214.169
      1. Send 100MB file from my PC to FIWARE Lab VM with scp and measure the elapsed time.
      2. Repeat above operation 5 times and obtain following result.

      [result]
      [root@fiware1 ~]# time scp 100MB_File lab:/home/centos
      100MB_File 37% 37MB 2.0MB/s 00:31 ETApacket_write_wait: Connection to 180.179.214.169 port 22: Broken pipe
      lost connection

      real 0m24.177s
      user 0m0.007s
      sys 0m0.070s

      [root@fiware1 ~]# time scp 100MB_File lab:/home/centos
      100MB_File 100% 100MB 598.8KB/s 02:51

      real 2m55.920s
      user 0m1.393s
      sys 0m0.385s
      [root@fiware1 ~]# time scp 100MB_File lab:/home/centos
      100MB_File 3% 3872KB 1.3MB/s 01:16 ETApacket_write_wait: Connection to 180.179.214.169 port 22: Broken pipe
      lost connection

      real 0m10.126s
      user 0m0.002s
      sys 0m0.010s
      [root@fiware1 ~]# time scp 100MB_File lab:/home/centos Authentication failed.
      lost connection

      real 0m1.910s
      user 0m0.002s
      sys 0m0.005s
      [root@fiware1 ~]# time scp 100MB_File lab:/home/centos
      100MB_File 0% 0 0.0KB/s -:- ETApacket_write_wait: Connection to 180.179.214.169 port 22: Broken pipe
      lost connection

      real 0m5.951s
      user 0m0.003s
      sys 0m0.007s

      I tested above scenario and noticed network condition isn’t good.

      [request]
      Could you tell me why network condition isn't good if you know something?

      Best Regards
      Okifumi Mita

      __________________________________________________________________________________________

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      [Created via e-mail received from: Okifumi Mita <o-mita@rc.jp.nec.com>]

        Activity

        Transition Time In Source Status Execution Times Last Executer Last Execution Date
        Open Open In Progress In Progress
        3d 6h 30m 1 Noida Node Helpdesk 02/Jul/18 1:43 PM
        In Progress In Progress Impeded Impeded
        8d 1h 10m 1 Noida Node Helpdesk 10/Jul/18 2:53 PM
        Impeded Impeded In Progress In Progress
        7d 20h 55m 1 Noida Node Helpdesk 18/Jul/18 11:49 AM
        In Progress In Progress Answered Answered
        50s 1 Noida Node Helpdesk 18/Jul/18 11:50 AM
        Answered Answered Closed Closed
        17s 1 Noida Node Helpdesk 18/Jul/18 11:50 AM
        fla Fernando Lopez made changes -
        Fix Version/s 2021 [ 12600 ]
        backlogmanager Backlog Manager made changes -
        Summary [Fiware-lab-help] FIWARE Lab Assistance FIWARE.Request.Lab.Noida.FIWARE Lab Assistance
        atul_pandey Noida Node Helpdesk made changes -
        Resolution Done [ 10000 ]
        Status Answered [ 10104 ] Closed [ 6 ]
        atul_pandey Noida Node Helpdesk made changes -
        Status In Progress [ 3 ] Answered [ 10104 ]
        Hide
        atul_pandey Noida Node Helpdesk added a comment -

        Closing the ticket as got confirmation from user.

        Show
        atul_pandey Noida Node Helpdesk added a comment - Closing the ticket as got confirmation from user.
        atul_pandey Noida Node Helpdesk made changes -
        Status Impeded [ 10004 ] In Progress [ 3 ]
        Hide
        atul_pandey Noida Node Helpdesk added a comment -

        There was some issue observed in ssh connection in noida lab from last Thursday. Now it is resolved.
        Have asked user for confirmation on the closer of ssh and scp issue yesterday. waiting for confirmation from user.

        Will close the ticket by tomorrow if not get any response from user.

        Note: User is not getting JIRA comments.We are communicating to him via separate email communication for this ticket.

        Show
        atul_pandey Noida Node Helpdesk added a comment - There was some issue observed in ssh connection in noida lab from last Thursday. Now it is resolved. Have asked user for confirmation on the closer of ssh and scp issue yesterday. waiting for confirmation from user. Will close the ticket by tomorrow if not get any response from user. Note: User is not getting JIRA comments.We are communicating to him via separate email communication for this ticket.
        Hide
        atul_pandey Noida Node Helpdesk added a comment -

        We at noida node are not facing issue in scp to fiware VM.

        However user is facing issue in scp. As per confirmation on email from user.
        Has placed ticket in impediment state.
        Trying to analyse the issue.

        Any suggestion from Federation on how to proceed to resolve the issue,will be appreciated.

        Show
        atul_pandey Noida Node Helpdesk added a comment - We at noida node are not facing issue in scp to fiware VM. However user is facing issue in scp. As per confirmation on email from user. Has placed ticket in impediment state. Trying to analyse the issue. Any suggestion from Federation on how to proceed to resolve the issue,will be appreciated.
        atul_pandey Noida Node Helpdesk made changes -
        Status In Progress [ 3 ] Impeded [ 10004 ]
        Hide
        atul_pandey Noida Node Helpdesk added a comment -

        Hello Fiware Lab User,

        Please confirm us the status of issue at your end, Does the problem still persist?

        Regards
        Noida Node admin

        Show
        atul_pandey Noida Node Helpdesk added a comment - Hello Fiware Lab User, Please confirm us the status of issue at your end, Does the problem still persist? Regards Noida Node admin
        atul_pandey Noida Node Helpdesk made changes -
        Attachment Scp_logs_02072018.txt [ 64580 ]
        Hide
        atul_pandey Noida Node Helpdesk added a comment -

        SCP logs in Noida

        Show
        atul_pandey Noida Node Helpdesk added a comment - SCP logs in Noida
        Hide
        atul_pandey Noida Node Helpdesk added a comment - - edited

        Thanks for reporting the issue, however we haven't noticed any issue with respect of network condition currently w.r.t Noida node. Could you please try again or check your network for the same.
        As we are able to do scp successfully. PFA scp logs(Scp_logs_02072018.txt) for the same.

        Show
        atul_pandey Noida Node Helpdesk added a comment - - edited Thanks for reporting the issue, however we haven't noticed any issue with respect of network condition currently w.r.t Noida node. Could you please try again or check your network for the same. As we are able to do scp successfully. PFA scp logs(Scp_logs_02072018.txt) for the same.
        atul_pandey Noida Node Helpdesk made changes -
        Status Open [ 1 ] In Progress [ 3 ]
        fla Fernando Lopez made changes -
        HD-Node Noida [ 11305 ]
        fla Fernando Lopez made changes -
        Assignee Fernando Lopez [ fla ] Noida Node Helpdesk [ atul_pandey ]
        veronika Veronika Vlnkova made changes -
        Assignee Fernando Lopez [ fla ]
        backlogmanager Backlog Manager made changes -
        Field Original Value New Value
        Component/s FIWARE-LAB-HELP [ 10279 ]
        fw.ext.user FW External User created issue -

          People

          • Assignee:
            atul_pandey Noida Node Helpdesk
            Reporter:
            fw.ext.user FW External User
          • Votes:
            0 Vote for this issue
            Watchers:
            2 Start watching this issue

            Dates

            • Created:
              Updated:
              Resolved: