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  1. Help-Desk
  2. HELP-14257

FIWARE.Request.Lab.Can't log in to fiware cloud portal.

        Details

        • Type: extRequest
        • Status: Closed
        • Priority: Major
        • Resolution: Done
        • Fix Version/s: 2021
        • Component/s: FIWARE-LAB-HELP
        • Labels:
          None
        • HD-Node:
          Unknown

          Description

          Hello,

          The problem is that I am not able to log in to my fiware cloud portal. However, I am able to use my login email address "umair.nadeem@rwth-aachen.de" to log in to fiware lab portal. But when I try to get access to cloud portal, the request times out, I am not getting an 'invalid credentials error".

          Please help.

          Thank you very much indvance.

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          [Created via e-mail received from: "Nadeem, Chaudhary Umair" <umair.nadeem@rwth-aachen.de>]

            Activity

            Descending order - Click to sort in ascending order
            Transition Time In Source Status Execution Times Last Executer Last Execution Date
            Open Open In Progress In Progress
            		24d 17h 11m 1 José Ignacio Carretero Guarde 03/Jul/18 9:58 AM
            In Progress In Progress Answered Answered
            		6s 1 José Ignacio Carretero Guarde 03/Jul/18 9:59 AM
            Answered Answered Closed Closed
            		6d 22h 41m 1 José Ignacio Carretero Guarde 10/Jul/18 8:40 AM
            fla Fernando Lopez made changes -
            Fix Version/s 2021 [ 12600 ]
            fla Fernando Lopez made changes -
            HD-Node Unknown [ 10852 ]
            backlogmanager Backlog Manager made changes -
            Summary [Fiware-tech-help] Can't log in to fiware cloud portal FIWARE.Request.Lab.Can't log in to fiware cloud portal.
            jicg José Ignacio Carretero Guarde made changes -
            Resolution Done [ 10000 ]
            Status Answered [ 10104 ] Closed [ 6 ]
            jicg José Ignacio Carretero Guarde made changes -
            Status In Progress [ 3 ] Answered [ 10104 ]
            jicg José Ignacio Carretero Guarde made changes -
            Status Open [ 1 ] In Progress [ 3 ]
            Hide
            Permalink
            jicg José Ignacio Carretero Guarde added a comment -

            You are assigned to Hannover node which discontinued their activity almost 7 months ago

            Maybe you can ask to login another node.

            Best regards,
            José Ignacio

            Show
            jicg José Ignacio Carretero Guarde added a comment - You are assigned to Hannover node which discontinued their activity almost 7 months ago Maybe you can ask to login another node. Best regards, José Ignacio
            fla Fernando Lopez made changes -
            Component/s FIWARE-LAB-HELP [ 10279 ]
            Component/s FIWARE-TECH-HELP [ 10278 ]
            fla Fernando Lopez made changes -
            Assignee Alvaro Alonso [ aalonsog ] José Ignacio Carretero Guarde [ jicg ]
            Hide
            Permalink
            fw.ext.user FW External User added a comment -

            Hello,

            I have a Community account on Fiware cloud portal with email id: umair.nadeem@rwth-aachen.de but I am not able to log in to the cloud portal. I can, however, easily log in to fiware lab portal.

            Please help.

            Thanks

            Umair

            Show
            fw.ext.user FW External User added a comment - Hello, I have a Community account on Fiware cloud portal with email id: umair.nadeem@rwth-aachen.de but I am not able to log in to the cloud portal. I can, however, easily log in to fiware lab portal. Please help. Thanks Umair
            veronika Veronika Vlnkova made changes -
            Assignee Alvaro Alonso [ aalonsog ]
            backlogmanager Backlog Manager made changes -
            Field Original Value New Value
            Component/s FIWARE-TECH-HELP [ 10278 ]
            fw.ext.user FW External User created issue -

              People

              • Assignee:
                jicg José Ignacio Carretero Guarde
                Reporter:
                fw.ext.user FW External User
              • Votes:
                0 Vote for this issue
                Watchers:
                2 Start watching this issue

                Dates

                • Created:
                  Updated:
                  Resolved: