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  1. Help-Desk
  2. HELP-14154

FIWARE.Request.Lab.Spain.FIWARE Lab Assistance.

        Details

        • Type: extRequest
        • Status: Closed
        • Priority: Major
        • Resolution: Done
        • Fix Version/s: 2021
        • Component/s: FIWARE-LAB-HELP
        • Labels:
          None
        • HD-Node:
          Spain

          Description

          Hi Support.

          I'm having problems with an instance in my profile called new_Server, it stucked and I tried to reboot it but dosnt' work. Please I need to recover it.
          Thank you in advance.

          __________________________________________________________________________________________

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          [Created via e-mail received from: "Quevedo Urbina, Nestor Ivan" <Nestor.Quevedo@axity.com>]

            Activity

            Ascending order - Click to sort in descending order
            fw.ext.user FW External User created issue -
            backlogmanager Backlog Manager made changes -
            Field Original Value New Value
            Component/s FIWARE-LAB-HELP [ 10279 ]
            jicg José Ignacio Carretero Guarde made changes -
            Assignee José Ignacio Carretero Guarde [ jicg ]
            jicg José Ignacio Carretero Guarde made changes -
            Status Open [ 1 ] In Progress [ 3 ]
            jicg José Ignacio Carretero Guarde made changes -
            Status In Progress [ 3 ] Answered [ 10104 ]
            Hide
            Permalink
            jicg José Ignacio Carretero Guarde added a comment -

            Hi,
            There is a problem with civil infrastructure which is causing network connectivity issue with part of our datacenter. The expected end date of those civil works is 2nd June

            Regards,
            José Ignacio

            Show
            jicg José Ignacio Carretero Guarde added a comment - Hi, There is a problem with civil infrastructure which is causing network connectivity issue with part of our datacenter. The expected end date of those civil works is 2nd June Regards, José Ignacio
            jicg José Ignacio Carretero Guarde made changes -
            Resolution Done [ 10000 ]
            Status Answered [ 10104 ] Closed [ 6 ]
            backlogmanager Backlog Manager made changes -
            Summary [Fiware-lab-help] FIWARE Lab Assistance FIWARE.Request.Lab.FIWARE Lab Assistance.
            fla Fernando Lopez made changes -
            HD-Node Spain [ 10846 ]
            backlogmanager Backlog Manager made changes -
            Summary FIWARE.Request.Lab.FIWARE Lab Assistance. FIWARE.Request.Lab.Spain.FIWARE Lab Assistance.
            fla Fernando Lopez made changes -
            Fix Version/s 2021 [ 12600 ]
            Transition Time In Source Status Execution Times Last Executer Last Execution Date
            Open Open In Progress In Progress
            		3d 6h 40m 1 José Ignacio Carretero Guarde 22/May/18 8:25 AM
            In Progress In Progress Answered Answered
            		2s 1 José Ignacio Carretero Guarde 22/May/18 8:25 AM
            Answered Answered Closed Closed
            		7d 30m 1 José Ignacio Carretero Guarde 29/May/18 8:55 AM

              People

              • Assignee:
                jicg José Ignacio Carretero Guarde
                Reporter:
                fw.ext.user FW External User
              • Votes:
                0 Vote for this issue
                Watchers:
                2 Start watching this issue

                Dates

                • Created:
                  Updated:
                  Resolved: