Uploaded image for project: 'Help-Desk'
  1. Help-Desk
  2. HELP-14053

FIWARE.Request.Lab.Spain.Instance recovery

        Details

        • Type: extRequest
        • Status: Closed
        • Priority: Major
        • Resolution: Done
        • Fix Version/s: 2021
        • Component/s: FIWARE-LAB-HELP
        • Labels:
          None

          Description

          Good afternoon, I'm the User info@almadigit.com of Casmob project funded by
          Frontier Cities 2.
          I accidentally deleted an instance in date 27/04/2018 around at 14:35. Is
          it possible to have a backup copy, or a possible instance recovery.
          Thank you in advance.

          __________________________________________________________________________________________

          You can get more information about our cookies and privacy policies on the following links:

          Fiware-tech-help mailing list
          Fiware-tech-help@lists.fiware.org
          https://lists.fiware.org/listinfo/fiware-tech-help

          [Created via e-mail received from: Giuseppe Bagnato <g.bagnato95@gmail.com>]

            Activity

            Descending order - Click to sort in ascending order
            Transition Time In Source Status Execution Times Last Executer Last Execution Date
            Open Open In Progress In Progress
            		2d 16h 47m 1 Fernando Lopez 30/Apr/18 7:46 AM
            In Progress In Progress Answered Answered
            		11d 3h 53m 1 Fernando Lopez 11/May/18 11:39 AM
            Answered Answered Closed Closed
            		2s 1 Fernando Lopez 11/May/18 11:39 AM
            fla Fernando Lopez made changes -
            Fix Version/s 2021 [ 12600 ]
            backlogmanager Backlog Manager made changes -
            Summary [Fiware-tech-help] Instance recovery FIWARE.Request.Lab.Spain.Instance recovery
            fla Fernando Lopez made changes -
            Resolution Done [ 10000 ]
            Status Answered [ 10104 ] Closed [ 6 ]
            fla Fernando Lopez made changes -
            Status In Progress [ 3 ] Answered [ 10104 ]
            Hide
            Permalink
            fla Fernando Lopez added a comment -

            The issue has been emailed:

            • Time sent: 11/May/18 11:39 AM
            • To: g.bagnato95@gmail.com
            • with subject: *(HELP-14053) [Fiware-tech-help] Instance recovery *

            Dear user,

            We have been investigating several possibilities to recover your resources. Unfortunately, no one of them obtained good results.

            Sorry for the inconvenience.

            Best regards,

            FIWARE Lab Spain node support.

            From FIWARE JIRA - Main Help Desk ----

            -------------------------------------------------------------------------------
            Comments:

            FW External User - 30/Apr/18 10:10 AM
            ------------------
            I am in region Spain2

            FW External User - 30/Apr/18 10:05 AM
            ------------------
            I am in region Spain2

            FW External User - 30/Apr/18 9:55 AM
            ------------------
            I am in region Spain2

            Fernando Lopez - 30/Apr/18 7:48 AM
            ------------------
            The issue has been emailed:

            • Time sent: 30/Apr/18 7:48 AM
            • To: g.bagnato95@gmail.com
            • with subject: *(HELP-14053) [Fiware-tech-help] Instance recovery *

            Dear user,

            Let us know in which region you are. It is the first step to see if could be possible to recover the Image.

            From FIWARE JIRA - Main Help Desk ----

            -------------------------------------------------------------------------------
            Comments:

            ------------------------
            Issue id: HELP-14053
            Description:
            Good afternoon, I'm the User info@almadigit.com of Casmob project funded by
            Frontier Cities 2.
            I accidentally deleted an instance in date 27/04/2018 around at 14:35. Is
            it possible to have a backup copy, or a possible instance recovery.
            Thank you in advance.

            __________________________________________________________________________________________

            You can get more information about our cookies and privacy policies on the following links:

            Fiware-tech-help mailing list
            Fiware-tech-help@lists.fiware.org
            https://lists.fiware.org/listinfo/fiware-tech-help

            [Created via e-mail received from: Giuseppe Bagnato <g.bagnato95@gmail.com>]

            FIWARE Chapter:
            FIWARE GEri:

            Status: In Progress

            ---------------------
            This email was generated by FIWARE JIRA following an email received into the Main Help Desk.

            ------------------------
            Issue id: HELP-14053
            Description:
            Good afternoon, I'm the User info@almadigit.com of Casmob project funded by
            Frontier Cities 2.
            I accidentally deleted an instance in date 27/04/2018 around at 14:35. Is
            it possible to have a backup copy, or a possible instance recovery.
            Thank you in advance.

            __________________________________________________________________________________________

            You can get more information about our cookies and privacy policies on the following links:

            Fiware-tech-help mailing list
            Fiware-tech-help@lists.fiware.org
            https://lists.fiware.org/listinfo/fiware-tech-help

            [Created via e-mail received from: Giuseppe Bagnato <g.bagnato95@gmail.com>]

            FIWARE Chapter:
            FIWARE GEri:

            Status: In Progress

            ---------------------
            This email was generated by FIWARE JIRA following an email received into the Main Help Desk.

            Show
            fla Fernando Lopez added a comment - The issue has been emailed: Time sent: 11/May/18 11:39 AM To: g.bagnato95@gmail.com with subject: *( HELP-14053 ) [Fiware-tech-help] Instance recovery * Dear user, We have been investigating several possibilities to recover your resources. Unfortunately, no one of them obtained good results. Sorry for the inconvenience. Best regards, FIWARE Lab Spain node support. From FIWARE JIRA - Main Help Desk ---- ------------------------------------------------------------------------------- Comments: FW External User - 30/Apr/18 10:10 AM ------------------ I am in region Spain2 FW External User - 30/Apr/18 10:05 AM ------------------ I am in region Spain2 FW External User - 30/Apr/18 9:55 AM ------------------ I am in region Spain2 Fernando Lopez - 30/Apr/18 7:48 AM ------------------ The issue has been emailed: Time sent: 30/Apr/18 7:48 AM To: g.bagnato95@gmail.com with subject: *( HELP-14053 ) [Fiware-tech-help] Instance recovery * Dear user, Let us know in which region you are. It is the first step to see if could be possible to recover the Image. From FIWARE JIRA - Main Help Desk ---- ------------------------------------------------------------------------------- Comments: ------------------------ Issue id: HELP-14053 Description: Good afternoon, I'm the User info@almadigit.com of Casmob project funded by Frontier Cities 2. I accidentally deleted an instance in date 27/04/2018 around at 14:35. Is it possible to have a backup copy, or a possible instance recovery. Thank you in advance. __________________________________________________________________________________________ You can get more information about our cookies and privacy policies on the following links: http://forge.fiware.org/plugins/mediawiki/wiki/fiware/index.php/FIWARE_Privacy_Policy http://forge.fiware.org/plugins/mediawiki/wiki/fiware/index.php/Cookies_Policy_FIWARE Fiware-tech-help mailing list Fiware-tech-help@lists.fiware.org https://lists.fiware.org/listinfo/fiware-tech-help [Created via e-mail received from: Giuseppe Bagnato <g.bagnato95@gmail.com>] FIWARE Chapter: FIWARE GEri: Status: In Progress --------------------- This email was generated by FIWARE JIRA following an email received into the Main Help Desk. ------------------------ Issue id: HELP-14053 Description: Good afternoon, I'm the User info@almadigit.com of Casmob project funded by Frontier Cities 2. I accidentally deleted an instance in date 27/04/2018 around at 14:35. Is it possible to have a backup copy, or a possible instance recovery. Thank you in advance. __________________________________________________________________________________________ You can get more information about our cookies and privacy policies on the following links: http://forge.fiware.org/plugins/mediawiki/wiki/fiware/index.php/FIWARE_Privacy_Policy http://forge.fiware.org/plugins/mediawiki/wiki/fiware/index.php/Cookies_Policy_FIWARE Fiware-tech-help mailing list Fiware-tech-help@lists.fiware.org https://lists.fiware.org/listinfo/fiware-tech-help [Created via e-mail received from: Giuseppe Bagnato <g.bagnato95@gmail.com>] FIWARE Chapter: FIWARE GEri: Status: In Progress --------------------- This email was generated by FIWARE JIRA following an email received into the Main Help Desk.
            backlogmanager Backlog Manager made changes -
            Component/s FIWARE-LAB-HELP [ 10279 ]
            Component/s FIWARE-TECH-HELP [ 10278 ]
            fla Fernando Lopez made changes -
            HD-Node Spain [ 10846 ]
            Hide
            Permalink
            fw.ext.user FW External User added a comment -

            I am in region Spain2

            Show
            fw.ext.user FW External User added a comment - I am in region Spain2
            Hide
            Permalink
            fw.ext.user FW External User added a comment -

            I am in region Spain2

            Show
            fw.ext.user FW External User added a comment - I am in region Spain2
            Hide
            Permalink
            fw.ext.user FW External User added a comment -

            I am in region Spain2

            Show
            fw.ext.user FW External User added a comment - I am in region Spain2
            fla Fernando Lopez made changes -
            External Participants g.bagnato95@gmail.com
            Hide
            Permalink
            fla Fernando Lopez added a comment -

            The issue has been emailed:

            • Time sent: 30/Apr/18 7:48 AM
            • To: g.bagnato95@gmail.com
            • with subject: *(HELP-14053) [Fiware-tech-help] Instance recovery *

            Dear user,

            Let us know in which region you are. It is the first step to see if could be possible to recover the Image.

            From FIWARE JIRA - Main Help Desk ----

            -------------------------------------------------------------------------------
            Comments:

            ------------------------
            Issue id: HELP-14053
            Description:
            Good afternoon, I'm the User info@almadigit.com of Casmob project funded by
            Frontier Cities 2.
            I accidentally deleted an instance in date 27/04/2018 around at 14:35. Is
            it possible to have a backup copy, or a possible instance recovery.
            Thank you in advance.

            __________________________________________________________________________________________

            You can get more information about our cookies and privacy policies on the following links:

            Fiware-tech-help mailing list
            Fiware-tech-help@lists.fiware.org
            https://lists.fiware.org/listinfo/fiware-tech-help

            [Created via e-mail received from: Giuseppe Bagnato <g.bagnato95@gmail.com>]

            FIWARE Chapter:
            FIWARE GEri:

            Status: In Progress

            ---------------------
            This email was generated by FIWARE JIRA following an email received into the Main Help Desk.

            Show
            fla Fernando Lopez added a comment - The issue has been emailed: Time sent: 30/Apr/18 7:48 AM To: g.bagnato95@gmail.com with subject: *( HELP-14053 ) [Fiware-tech-help] Instance recovery * Dear user, Let us know in which region you are. It is the first step to see if could be possible to recover the Image. From FIWARE JIRA - Main Help Desk ---- ------------------------------------------------------------------------------- Comments: ------------------------ Issue id: HELP-14053 Description: Good afternoon, I'm the User info@almadigit.com of Casmob project funded by Frontier Cities 2. I accidentally deleted an instance in date 27/04/2018 around at 14:35. Is it possible to have a backup copy, or a possible instance recovery. Thank you in advance. __________________________________________________________________________________________ You can get more information about our cookies and privacy policies on the following links: http://forge.fiware.org/plugins/mediawiki/wiki/fiware/index.php/FIWARE_Privacy_Policy http://forge.fiware.org/plugins/mediawiki/wiki/fiware/index.php/Cookies_Policy_FIWARE Fiware-tech-help mailing list Fiware-tech-help@lists.fiware.org https://lists.fiware.org/listinfo/fiware-tech-help [Created via e-mail received from: Giuseppe Bagnato <g.bagnato95@gmail.com>] FIWARE Chapter: FIWARE GEri: Status: In Progress --------------------- This email was generated by FIWARE JIRA following an email received into the Main Help Desk.
            fla Fernando Lopez made changes -
            Status Open [ 1 ] In Progress [ 3 ]
            veronika Veronika Vlnkova made changes -
            Assignee Fernando Lopez [ fla ]
            backlogmanager Backlog Manager made changes -
            Field Original Value New Value
            Component/s FIWARE-TECH-HELP [ 10278 ]
            fw.ext.user FW External User created issue -

              People

              • Assignee:
                fla Fernando Lopez
                Reporter:
                fw.ext.user FW External User
              • Votes:
                0 Vote for this issue
                Watchers:
                2 Start watching this issue

                Dates

                • Created:
                  Updated:
                  Resolved: