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  1. Help-Desk
  2. HELP-14041

FIWARE.Request.Lab.Spain.Re: Your Trial account in FIWARE Lab Cloud has expired

    Details

    • HD-Node:
      Spain

      Description

      Hello, I'm Jeronimo from Bustimize (frontierCities2). I've received this
      email but we are supposed to already have a Community account (we requested
      it it November 2017)

      FIWARE Lab user: jero@getfast.fit

      Is everything OK?

      Thanks

      On Thu, Apr 19, 2018 at 6:12 PM <noanswer@admtools.lab.fiware.org> wrote:

      > [image: FIWARE-Lab]
      >
      > Dear FIWARE Lab user,
      >
      > You Trial account has expired. This implies that your cloud account will
      > be removed, all resources created in any of the FIWARE Cloud Portal Lab
      > nodes associated with your authorized organization will be deleted and you
      > will not be able to use the FIWARE Lab resources anymore.
      >
      > The deletion of the resources would not be instantaneous but from that day
      > (Thursday, April 26th 2018) we cannot guarantee their consistency.
      >
      > If you want to continue using your resources, we encourage you to follow
      > the steps to upgrade to Community Account (
      > http://forge.fiware.org/plugins/mediawiki/wiki/fiware/index.php/FIWARE_Lab:_Upgrade_to_Community_Account).
      > You can also write an email explaining your reasons to keep your account to
      > fiware-lab-help@lists.fi-ware.org
      >
      > Nevertheless, if you decide to back up all your work in those resources,
      > we encourage you to take all the actions to do it before Thursday, April
      > 26th 2018.
      >
      > Best Regards,
      > FIWARE Lab Team
      >
      > —
      > You are receiving this message because you are a registered FIWARE Lab
      > cloud user <https://cloud.lab.fiware.org>.
      > 2018 (c) FIWARE <http://www.fiware.org/>.
      >

      __________________________________________________________________________________________

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      [Created via e-mail received from: =?UTF-8?Q?Jer=C3=B3nimo_Tocado?= <jero@getfast.fit>]

        Activity

        Transition Time In Source Status Execution Times Last Executer Last Execution Date
        Open Open In Progress In Progress
        21h 5m 1 José Ignacio Carretero Guarde 26/Apr/18 8:49 AM
        In Progress In Progress Answered Answered
        1s 1 José Ignacio Carretero Guarde 26/Apr/18 8:49 AM
        Answered Answered Closed Closed
        1h 47m 1 José Ignacio Carretero Guarde 26/Apr/18 10:37 AM
        fla Fernando Lopez made changes -
        Fix Version/s 2021 [ 12600 ]
        fla Fernando Lopez made changes -
        Labels frontierCities2
        backlogmanager Backlog Manager made changes -
        Summary Re: [Fiware-lab-help] Your Trial account in FIWARE Lab Cloud has expired FIWARE.Request.Lab.Spain.Re: Your Trial account in FIWARE Lab Cloud has expired
        fla Fernando Lopez made changes -
        HD-Node Spain [ 10846 ]
        jicg José Ignacio Carretero Guarde made changes -
        Resolution Done [ 10000 ]
        Status Answered [ 10104 ] Closed [ 6 ]
        jicg José Ignacio Carretero Guarde made changes -
        Status In Progress [ 3 ] Answered [ 10104 ]
        jicg José Ignacio Carretero Guarde made changes -
        Status Open [ 1 ] In Progress [ 3 ]
        Hide
        jicg José Ignacio Carretero Guarde added a comment -

        Sorry for the email. Your account is a community account.

        Regards,
        José Ignacio

        Show
        jicg José Ignacio Carretero Guarde added a comment - Sorry for the email. Your account is a community account. Regards, José Ignacio
        veronika Veronika Vlnkova made changes -
        Assignee Fernando Lopez [ fla ]
        backlogmanager Backlog Manager made changes -
        Field Original Value New Value
        Component/s FIWARE-LAB-HELP [ 10279 ]
        fw.ext.user FW External User created issue -

          People

          • Assignee:
            fla Fernando Lopez
            Reporter:
            fw.ext.user FW External User
          • Votes:
            0 Vote for this issue
            Watchers:
            4 Start watching this issue

            Dates

            • Created:
              Updated:
              Resolved: