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  1. Help-Desk
  2. HELP-13893

[Fiware-lab-help] [frontierCities2] Cosmos GE - Connection refused problem

        Details

        • HD-Chapter:
          Data
        • HD-Enabler:
          Cosmos

          Description

          Dear all,
          as email subject we encountered connection problems trying to get
          access to Cosmos GE storage and job running services.
          Attached is the screenshot.

          As you can see we obtain the right Token to send requests but we have a
          response "Connection refused".
          How can we solve this problem?

          We are working for Casmob, a frontierCities2 project.

          Thank you in advance,
          Giovanni Parrino
          __________________________________________________________________________________________

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          [Created via e-mail received from: g.parrino@almadigit.com]

            Activity

            Descending order - Click to sort in ascending order
            Transition Time In Source Status Execution Times Last Executer Last Execution Date
            Open Open In Progress In Progress
            		11d 6h 20m 1 Andres Muñoz 03/Apr/18 8:02 PM
            In Progress In Progress Closed Closed
            		6d 13h 40m 1 Andres Muñoz 10/Apr/18 9:42 AM
            fla Fernando Lopez made changes -
            Fix Version/s 2021 [ 12600 ]
            andres.munoza Andres Muñoz made changes -
            Resolution Done [ 10000 ]
            Status In Progress [ 3 ] Closed [ 6 ]
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            Permalink
            andres.munoza Andres Muñoz added a comment -

            I have been checking the issue and now the problem is solved. However, for trying to avoid the presence of this type of errors, we need to make a maintenance on the platform. Thus, we are planning to define a maintenance period of the cosmos platform, maybe for the next week.

            Show
            andres.munoza Andres Muñoz added a comment - I have been checking the issue and now the problem is solved. However, for trying to avoid the presence of this type of errors, we need to make a maintenance on the platform. Thus, we are planning to define a maintenance period of the cosmos platform, maybe for the next week.
            andres.munoza Andres Muñoz made changes -
            Status Open [ 1 ] In Progress [ 3 ]
            Hide
            Permalink
            andres.munoza Andres Muñoz added a comment -

            Hi Giovanni,

            Please could you tell me if you still have this connection problem, because I remember that this issue was solved before

            Show
            andres.munoza Andres Muñoz added a comment - Hi Giovanni, Please could you tell me if you still have this connection problem, because I remember that this issue was solved before
            joaquin.salvachua Joaquín Salvachúa made changes -
            Assignee Joaquín Salvachúa [ joaquin.salvachua ] Andres Muñoz [ andres.munoza ]
            fla Fernando Lopez made changes -
            Summary [Fiware-lab-help] [frontierCities2] Cosomos GE - Connection refused problem [Fiware-lab-help] [frontierCities2] Cosmos GE - Connection refused problem
            fla Fernando Lopez made changes -
            Assignee Joaquín Salvachúa [ joaquin.salvachua ]
            backlogmanager Backlog Manager made changes -
            Component/s FIWARE-TECH-HELP [ 10278 ]
            Component/s FIWARE-LAB-HELP [ 10279 ]
            fla Fernando Lopez made changes -
            HD-Chapter Data [ 10838 ]
            HD-Enabler Cosmos [ 10872 ]
            fla Fernando Lopez made changes -
            Labels frontierCities2
            fla Fernando Lopez made changes -
            Priority Major [ 3 ] Blocker [ 1 ]
            backlogmanager Backlog Manager made changes -
            Field Original Value New Value
            Component/s FIWARE-LAB-HELP [ 10279 ]
            fw.ext.user FW External User created issue -

              People

              • Assignee:
                andres.munoza Andres Muñoz
                Reporter:
                fw.ext.user FW External User
              • Votes:
                0 Vote for this issue
                Watchers:
                3 Start watching this issue

                Dates

                • Created:
                  Updated:
                  Resolved: