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  1. Help-Desk
  2. HELP-1385

FIWARE.Request.Tech.IoT.IDAS.ImageAvailableNotWorking

    Details

    • Type: extRequest
    • Status: Closed
    • Priority: Major
    • Resolution: Done
    • Fix Version/s: 2021
    • Component/s: FIWARE-TECH-HELP
    • Labels:
      None
    • HD-Chapter:
      IoT
    • HD-Enabler:
      IDAS

      Description

      Responsible:
      Bitergia Team <fiware-testing@bitergia.com>

      Description:
      On a previous email in response to another issue, Carlos Ralli Ucendo commented:

      For installing the software we encourage you to wait for the above-described re-factorization to happen (IoT Agents will be provided in Jan 2015 together with installation documents). however, you may try to deploy your own image please login in our Cloud at https://cloud.lab.fi-ware.org , then go to the images folder (https://cloud.lab.fi-ware.org/#nova/images/) and then select the one called ³eidas-sbc-img² and deploy it for your own usage.

      We've tried to use the suggested image eidas-sbc-img to create an instance to make some tests of the platform, but, though the instance seems to start, and appears as running on the cloud portal, we still have no access to it.

      The instance has the keypair and security group to allow ssh access. Once started, the instance is assigned an internal IP (10.0.8.x) and after waiting a few minutes (just in case the boot process is slow) there's still no access to the instance (from another instance). We've also tried to run an nmap from another instance, but this results in no data from the instance.

      This is from the instance with the floating IP to another running instance:

      root@sandbox:~# nmap -P0 10.0.5.228
      
      Starting Nmap 6.40 ( http://nmap.org ) at 2014-11-17 13:26 CET
      Nmap scan report for test-idm.novalocal (10.0.5.228)
      Host is up (0.00051s latency).
      Not shown: 999 closed ports
      PORT   STATE SERVICE
      22/tcp open  ssh
      MAC Address: FA:16:3E:69:01:1F (Unknown)
      
      Nmap done: 1 IP address (1 host up) scanned in 30.25 seconds
      

      And this is to the IDAS instance:

      root@sandbox:~# nmap -P0 10.0.8.73
      
      Starting Nmap 6.40 ( http://nmap.org ) at 2014-11-17 13:27 CET
      Nmap done: 1 IP address (0 hosts up) scanned in 0.44 seconds
      

      We thought that maybe it was a problem with the image format (AMI), because trying to create instances with other of the available AMI images yield the same result, but some of them do work as expected, so maybe its something wrong with the image.

      Could you check the image?

      Tested GE(s):
      IDAS

      Environment:
      FIWARE Lab

      Instance:
      Own instance on cloud.lab.fi-ware.org


      David Muriel.
      _______________________________________________
      Fiware-tech-help mailing list
      Fiware-tech-help@lists.fi-ware.org
      https://lists.fi-ware.org/listinfo/fiware-tech-help

        Activity

        Transition Time In Source Status Execution Times Last Executer Last Execution Date
        Open Open In Progress In Progress
        108d 2h 11m 1 Carlos Ralli Ucendo 05/Mar/15 4:24 PM
        In Progress In Progress Answered Answered
        28s 1 Carlos Ralli Ucendo 05/Mar/15 4:24 PM
        Answered Answered Closed Closed
        18h 25m 1 Carlos Ralli Ucendo 06/Mar/15 10:49 AM
        fla Fernando Lopez made changes -
        Fix Version/s 2021 [ 12600 ]
        mev Manuel Escriche made changes -
        HD-Enabler IDAS [ 10884 ]
        HD-Chapter IoT [ 10839 ]
        mev Manuel Escriche made changes -
        Summary FIWARE.Request.Lab.IoT.IDAS.ImageAvailableNotWorking FIWARE.Request.Tech.IoT.IDAS.ImageAvailableNotWorking
        ralli Carlos Ralli Ucendo made changes -
        Summary FIWARE.Bug.IoT.IDAS.ImageAvailableNotWorking FIWARE.Request.Lab.IoT.IDAS.ImageAvailableNotWorking
        ralli Carlos Ralli Ucendo made changes -
        Resolution Done [ 10000 ]
        Status Answered [ 10104 ] Closed [ 6 ]
        ralli Carlos Ralli Ucendo made changes -
        Summary [Fiware-tech-help] [Chp - IoT][IDAS] IDAS image available on cloud.lab.fi-ware.org is not working FIWARE.Bug.IoT.IDAS.ImageAvailableNotWorking
        ralli Carlos Ralli Ucendo made changes -
        Status In Progress [ 3 ] Answered [ 10104 ]
        ralli Carlos Ralli Ucendo made changes -
        Status Open [ 1 ] In Progress [ 3 ]
        Hide
        ralli Carlos Ralli Ucendo added a comment -

        David,

        As said in my previous communication, we are significantly improving IDAS because of the installation process. Therefore, please use IDAS as a service as described in the catalogue and stay tuned for the new installation process to be published at the end of the next release 4.2 (end of April).

        Best regards,

        Show
        ralli Carlos Ralli Ucendo added a comment - David, As said in my previous communication, we are significantly improving IDAS because of the installation process. Therefore, please use IDAS as a service as described in the catalogue and stay tuned for the new installation process to be published at the end of the next release 4.2 (end of April). Best regards,
        mev Manuel Escriche made changes -
        Component/s FIWARE-TECH-HELP [ 10278 ]
        acs Alvaro del Castillo made changes -
        Attachment vnc-eidas-sbc-img-error.jpg [ 12499 ]
        Hide
        acs Alvaro del Castillo added a comment -

        We've been able to access the instance console through vnc. It seems the instance does not even reach the image boot screen.

        Show
        acs Alvaro del Castillo added a comment - We've been able to access the instance console through vnc. It seems the instance does not even reach the image boot screen.
        mev Manuel Escriche made changes -
        Assignee Carlos Ralli Ucendo [ ralli ]
        acs Alvaro del Castillo made changes -
        Field Original Value New Value
        Description Responsible:
            Bitergia Team <fiware-testing@bitergia.com>

        Description:
        On a previous email in response to another issue, Carlos Ralli Ucendo commented:

        > For installing the software we encourage you to wait for the above-described re-factorization to happen (IoT Agents will be provided in Jan 2015 together with installation documents). however, you may try to deploy your own image please login in our Cloud at https://cloud.lab.fi-ware.org , then go to the images folder (https://cloud.lab.fi-ware.org/#nova/images/) and then select the one called ³eidas-sbc-img² and deploy it for your own usage.

        We've tried to use the suggested image eidas-sbc-img to create an
        instance to make some tests of the platform, but, though the instance
        seems to start, and appears as running on the cloud portal, we still
        have no access to it.

        The instance has the keypair and security group to allow ssh access.
        Once started, the instance is assigned an internal IP (10.0.8.x) and
        after waiting a few minutes (just in case the boot process is slow)
        there's still no access to the instance (from another instance). We've
        also tried to run an nmap from another instance, but this results in
        no data from the instance.

        This is from the instance with the floating IP to another running instance:

        > root@sandbox:~# nmap -P0 10.0.5.228
        >
        > Starting Nmap 6.40 ( http://nmap.org ) at 2014-11-17 13:26 CET
        > Nmap scan report for test-idm.novalocal (10.0.5.228)
        > Host is up (0.00051s latency).
        > Not shown: 999 closed ports
        > PORT STATE SERVICE
        > 22/tcp open ssh
        > MAC Address: FA:16:3E:69:01:1F (Unknown)
        >
        > Nmap done: 1 IP address (1 host up) scanned in 30.25 seconds

        And this is to the IDAS instance:

        > root@sandbox:~# nmap -P0 10.0.8.73
        >
        > Starting Nmap 6.40 ( http://nmap.org ) at 2014-11-17 13:27 CET
        > Nmap done: 1 IP address (0 hosts up) scanned in 0.44 seconds

        We thought that maybe it was a problem with the image format (AMI),
        because trying to create instances with other of the available AMI
        images yield the same result, but some of them do work as expected, so
        maybe its something wrong with the image.

        Could you check the image?

        Tested GE(s):
            IDAS

        Environment:
            FIWARE Lab

        Instance:
            Own instance on cloud.lab.fi-ware.org

        --
        David Muriel.
        _______________________________________________
        Fiware-tech-help mailing list
        Fiware-tech-help@lists.fi-ware.org
        https://lists.fi-ware.org/listinfo/fiware-tech-help
        Responsible:
            Bitergia Team <fiware-testing@bitergia.com>

        Description:
        On a previous email in response to another issue, Carlos Ralli Ucendo commented:

        bq. For installing the software we encourage you to wait for the above-described re-factorization to happen (IoT Agents will be provided in Jan 2015 together with installation documents). however, you may try to deploy your own image please login in our Cloud at https://cloud.lab.fi-ware.org , then go to the images folder (https://cloud.lab.fi-ware.org/#nova/images/) and then select the one called ³eidas-sbc-img² and deploy it for your own usage.

        We've tried to use the suggested image eidas-sbc-img to create an instance to make some tests of the platform, but, though the instance seems to start, and appears as running on the cloud portal, we still have no access to it.

        The instance has the keypair and security group to allow ssh access. Once started, the instance is assigned an internal IP (10.0.8.x) and after waiting a few minutes (just in case the boot process is slow) there's still no access to the instance (from another instance). We've also tried to run an nmap from another instance, but this results in no data from the instance.

        This is from the instance with the floating IP to another running instance:

        {code}
        root@sandbox:~# nmap -P0 10.0.5.228

        Starting Nmap 6.40 ( http://nmap.org ) at 2014-11-17 13:26 CET
        Nmap scan report for test-idm.novalocal (10.0.5.228)
        Host is up (0.00051s latency).
        Not shown: 999 closed ports
        PORT STATE SERVICE
        22/tcp open ssh
        MAC Address: FA:16:3E:69:01:1F (Unknown)

        Nmap done: 1 IP address (1 host up) scanned in 30.25 seconds
        {code}

        And this is to the IDAS instance:

        {code}
        root@sandbox:~# nmap -P0 10.0.8.73

        Starting Nmap 6.40 ( http://nmap.org ) at 2014-11-17 13:27 CET
        Nmap done: 1 IP address (0 hosts up) scanned in 0.44 seconds
        {code}

        We thought that maybe it was a problem with the image format (AMI), because trying to create instances with other of the available AMI images yield the same result, but some of them do work as expected, so maybe its something wrong with the image.

        Could you check the image?

        Tested GE(s):
            IDAS

        Environment:
            FIWARE Lab

        Instance:
            Own instance on cloud.lab.fi-ware.org

        --
        David Muriel.
        _______________________________________________
        Fiware-tech-help mailing list
        Fiware-tech-help@lists.fi-ware.org
        https://lists.fi-ware.org/listinfo/fiware-tech-help
        dmuriel David Muriel created issue -

          People

          • Assignee:
            ralli Carlos Ralli Ucendo
            Reporter:
            dmuriel David Muriel
          • Votes:
            0 Vote for this issue
            Watchers:
            3 Start watching this issue

            Dates

            • Created:
              Updated:
              Resolved: