Details
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Type: extRequest
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Status: Closed
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Priority: Major
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Resolution: Done
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Fix Version/s: 2021
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Component/s: FIWARE-LAB-HELP
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Labels:None
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HD-Node:Spain
Description
Hello,
My name is Alan, just created an FiWareLab account whit this email
recently, but the activation mail hadn't reached yet. It's not in the trash
folder, not even in the spam folder. Could you check what's happening and
solve this to me?
Thanks you,
Alan Santana
__________________________________________________________________________________________
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[Created via e-mail received from: Alan Santana De Andrade <alansantanadeandrade1995@gmail.com>]
Activity
Transition | Time In Source Status | Execution Times | Last Executer | Last Execution Date | |||||
---|---|---|---|---|---|---|---|---|---|
|
5d 11h 33m | 1 | José Ignacio Carretero Guarde | 13/Mar/18 5:57 AM | |||||
|
4s | 1 | José Ignacio Carretero Guarde | 13/Mar/18 5:57 AM | |||||
|
2s | 1 | José Ignacio Carretero Guarde | 13/Mar/18 5:57 AM |
Fernando Lopez
made changes -
Fix Version/s | 2021 [ 12600 ] |
Backlog Manager
made changes -
Summary | FIWARE.Request.Lab.No activation e-mail received. | FIWARE.Request.Lab.Spain.No activation e-mail received. |
Fernando Lopez
made changes -
HD-Node | Spain [ 10846 ] |
Backlog Manager
made changes -
Summary | [Fiware-lab-help] No activation e-mail received | FIWARE.Request.Lab.No activation e-mail received. |
José Ignacio Carretero Guarde
made changes -
Resolution | Done [ 10000 ] | |
Status | Answered [ 10104 ] | Closed [ 6 ] |
José Ignacio Carretero Guarde
made changes -
Status | In Progress [ 3 ] | Answered [ 10104 ] |
José Ignacio Carretero Guarde
made changes -
Status | Open [ 1 ] | In Progress [ 3 ] |
Spain Node Support Team
made changes -
Attachment | Foundation-31B.png [ 63980 ] |
José Ignacio Carretero Guarde
made changes -
Assignee | José Ignacio Carretero Guarde [ jicg ] |
Backlog Manager
made changes -
Field | Original Value | New Value |
---|---|---|
Component/s | FIWARE-LAB-HELP [ 10279 ] |
FW External User
created issue -
Dear Alan,
According to our logs, gmail accepted our message for delivery:
Mar 9 10:00:24 admtools postfix/smtp[16943]: E1F953F7BD:
to=<alansantanadeandrade1995@gmail.com>,
relay=gmail-smtp-in.l.google.com[74.125.133.26]:25, delay=1,
delays=0.01/0.01/0.48/0.51, dsn=2.0.0, status=sent (250 2.0.0 OK
1520585665 r131si606577wmg.230 - gsmtp)
This is a little bit later of your ticket, and it might be because
accounts are not immediately created. — Did you receive your email?
Best regards,
José Ignacio
–
−−−
José Ignacio Carretero
FIWARE Cloud and Platform Expert
FIWARE Foundation
FIWARE Foundation
Franklinstrasse 13A
10587 Berlin
email: joseignacio.carretero@fiware.org
<joseignacio.carretero@fiware.org>
www: http://fiware.org
twitter: @jicarreterogu @FIWARE
skype: jicarretero
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