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  1. Help-Desk
  2. HELP-13850

FIWARE.Request.Lab.Spain.No activation e-mail received.

    Details

    • Type: extRequest
    • Status: Closed
    • Priority: Major
    • Resolution: Done
    • Fix Version/s: 2021
    • Component/s: FIWARE-LAB-HELP
    • Labels:
      None
    • HD-Node:
      Spain

      Description

      Hello,

      My name is Alan, just created an FiWareLab account whit this email
      recently, but the activation mail hadn't reached yet. It's not in the trash
      folder, not even in the spam folder. Could you check what's happening and
      solve this to me?

      Thanks you,
      Alan Santana

      __________________________________________________________________________________________

      You can get more information about our cookies and privacy policies on the following links:

      Fiware-lab-help mailing list
      Fiware-lab-help@lists.fiware.org
      https://lists.fiware.org/listinfo/fiware-lab-help

      [Created via e-mail received from: Alan Santana De Andrade <alansantanadeandrade1995@gmail.com>]

        Activity

        Transition Time In Source Status Execution Times Last Executer Last Execution Date
        Open Open In Progress In Progress
        5d 11h 33m 1 José Ignacio Carretero Guarde 13/Mar/18 5:57 AM
        In Progress In Progress Answered Answered
        4s 1 José Ignacio Carretero Guarde 13/Mar/18 5:57 AM
        Answered Answered Closed Closed
        2s 1 José Ignacio Carretero Guarde 13/Mar/18 5:57 AM
        fla Fernando Lopez made changes -
        Fix Version/s 2021 [ 12600 ]
        backlogmanager Backlog Manager made changes -
        Summary FIWARE.Request.Lab.No activation e-mail received. FIWARE.Request.Lab.Spain.No activation e-mail received.
        fla Fernando Lopez made changes -
        HD-Node Spain [ 10846 ]
        backlogmanager Backlog Manager made changes -
        Summary [Fiware-lab-help] No activation e-mail received FIWARE.Request.Lab.No activation e-mail received.
        jicg José Ignacio Carretero Guarde made changes -
        Resolution Done [ 10000 ]
        Status Answered [ 10104 ] Closed [ 6 ]
        jicg José Ignacio Carretero Guarde made changes -
        Status In Progress [ 3 ] Answered [ 10104 ]
        jicg José Ignacio Carretero Guarde made changes -
        Status Open [ 1 ] In Progress [ 3 ]
        spain.node Spain Node Support Team made changes -
        Attachment Foundation-31B.png [ 63980 ]
        Hide
        spain.node Spain Node Support Team added a comment -

        Dear Alan,

        According to our logs, gmail accepted our message for delivery:

        Mar 9 10:00:24 admtools postfix/smtp[16943]: E1F953F7BD:
        to=<alansantanadeandrade1995@gmail.com>,
        relay=gmail-smtp-in.l.google.com[74.125.133.26]:25, delay=1,
        delays=0.01/0.01/0.48/0.51, dsn=2.0.0, status=sent (250 2.0.0 OK
        1520585665 r131si606577wmg.230 - gsmtp)

        This is a little bit later of your ticket, and it might be because
        accounts are not immediately created. — Did you receive your email?

        Best regards,
        José Ignacio


        −−−
        José Ignacio Carretero

        FIWARE Cloud and Platform Expert
        FIWARE Foundation
        FIWARE Foundation
        Franklinstrasse 13A
        10587 Berlin
        email: joseignacio.carretero@fiware.org
        <joseignacio.carretero@fiware.org>
        www: http://fiware.org
        twitter: @jicarreterogu @FIWARE
        skype: jicarretero

        __________________________________________________________________________________________

        You can get more information about our cookies and privacy policies on the following links:

        Fiware-lab-help mailing list
        Fiware-lab-help@lists.fiware.org
        https://lists.fiware.org/listinfo/fiware-lab-help

        Show
        spain.node Spain Node Support Team added a comment - Dear Alan, According to our logs, gmail accepted our message for delivery: Mar 9 10:00:24 admtools postfix/smtp [16943] : E1F953F7BD: to=<alansantanadeandrade1995@gmail.com>, relay=gmail-smtp-in.l.google.com [74.125.133.26] :25, delay=1, delays=0.01/0.01/0.48/0.51, dsn=2.0.0, status=sent (250 2.0.0 OK 1520585665 r131si606577wmg.230 - gsmtp) This is a little bit later of your ticket, and it might be because accounts are not immediately created. — Did you receive your email? Best regards, José Ignacio – −−− José Ignacio Carretero FIWARE Cloud and Platform Expert FIWARE Foundation FIWARE Foundation Franklinstrasse 13A 10587 Berlin email: joseignacio.carretero@fiware.org < joseignacio.carretero@fiware.org > www: http://fiware.org twitter: @jicarreterogu @FIWARE skype: jicarretero __________________________________________________________________________________________ You can get more information about our cookies and privacy policies on the following links: http://forge.fiware.org/plugins/mediawiki/wiki/fiware/index.php/FIWARE_Privacy_Policy http://forge.fiware.org/plugins/mediawiki/wiki/fiware/index.php/Cookies_Policy_FIWARE Fiware-lab-help mailing list Fiware-lab-help@lists.fiware.org https://lists.fiware.org/listinfo/fiware-lab-help
        Hide
        jicg José Ignacio Carretero Guarde added a comment -

        Dear Alan,

        According to our logs, gmail accepted our message for delivery:

        Mar 9 10:00:24 admtools postfix/smtp[16943]: E1F953F7BD: to=<alansantanadeandrade1995@gmail.com>, relay=gmail-smtp-in.l.google.com[74.125.133.26]:25, delay=1, delays=0.01/0.01/0.48/0.51, dsn=2.0.0, status=sent (250 2.0.0 OK 1520585665 r131si606577wmg.230 - gsmtp)

        This is a little bit later of your ticket, and it might be because accounts are not inmediately created. — Did you recive your email?

        Best regards,
        José Ignacio

        Show
        jicg José Ignacio Carretero Guarde added a comment - Dear Alan, According to our logs, gmail accepted our message for delivery: Mar 9 10:00:24 admtools postfix/smtp [16943] : E1F953F7BD: to=<alansantanadeandrade1995@gmail.com>, relay=gmail-smtp-in.l.google.com [74.125.133.26] :25, delay=1, delays=0.01/0.01/0.48/0.51, dsn=2.0.0, status=sent (250 2.0.0 OK 1520585665 r131si606577wmg.230 - gsmtp) This is a little bit later of your ticket, and it might be because accounts are not inmediately created. — Did you recive your email? Best regards, José Ignacio
        jicg José Ignacio Carretero Guarde made changes -
        Assignee José Ignacio Carretero Guarde [ jicg ]
        backlogmanager Backlog Manager made changes -
        Field Original Value New Value
        Component/s FIWARE-LAB-HELP [ 10279 ]
        fw.ext.user FW External User created issue -

          People

          • Assignee:
            jicg José Ignacio Carretero Guarde
            Reporter:
            fw.ext.user FW External User
          • Votes:
            0 Vote for this issue
            Watchers:
            3 Start watching this issue

            Dates

            • Created:
              Updated:
              Resolved: