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  1. Help-Desk
  2. HELP-13711

[fiware-website] Cannot connect to fiware lab vm since yesterday

    Details

    • Type: extRequest
    • Status: Closed
    • Priority: Major
    • Resolution: Done
    • Fix Version/s: 2021
    • Component/s: None
    • Labels:
      None
    • HD-Node:
      Spain

      Description

      Hola!

      Not sure if this has anything to do with the upgrade, but since yesterday I cannot connect to my VM anymore. The public IP is not recognized. I was disconnected from the VM out of nowhere yesterday and cannot reconnect ever since.

      I need my VM urgently. Greatly appreciate any help.

      Many thanks!
      Leny

      Sent from Mail for Windows 10

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      [Created via e-mail received from: Leny Oktavia <thelenyoktavia@gmail.com>]

        Activity

        Transition Time In Source Status Execution Times Last Executer Last Execution Date
        Open Open In Progress In Progress
        54m 36s 1 Fernando Lopez 13/Feb/18 4:47 PM
        In Progress In Progress Answered Answered
        6s 1 Fernando Lopez 13/Feb/18 4:47 PM
        Answered Answered Closed Closed
        16s 1 Fernando Lopez 13/Feb/18 4:47 PM
        fla Fernando Lopez made changes -
        Fix Version/s 2021 [ 12600 ]
        fla Fernando Lopez made changes -
        Resolution Done [ 10000 ]
        Status Answered [ 10104 ] Closed [ 6 ]
        fla Fernando Lopez made changes -
        HD-Node Spain [ 10846 ]
        fla Fernando Lopez made changes -
        Status In Progress [ 3 ] Answered [ 10104 ]
        fla Fernando Lopez made changes -
        Assignee Fernando Lopez [ fla ]
        fla Fernando Lopez made changes -
        Field Original Value New Value
        Status Open [ 1 ] In Progress [ 3 ]
        Hide
        fla Fernando Lopez added a comment -

        Hi,

        There was a hardware breakage in one of our servers. We had moved the
        network hosts to somewhere else and everything seems to be working again.

        Regards,

        FIWARE Team

        Show
        fla Fernando Lopez added a comment - Hi, There was a hardware breakage in one of our servers. We had moved the network hosts to somewhere else and everything seems to be working again. Regards, FIWARE Team
        fw.ext.user FW External User created issue -

          People

          • Assignee:
            fla Fernando Lopez
            Reporter:
            fw.ext.user FW External User
          • Votes:
            0 Vote for this issue
            Watchers:
            2 Start watching this issue

            Dates

            • Created:
              Updated:
              Resolved: