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  1. Help-Desk
  2. HELP-13516

FIWARE.Request.Lab.Spain.FIWARE Lab account upgrade

        Details

        • Type: extRequest
        • Status: Closed
        • Priority: Major
        • Resolution: Done
        • Fix Version/s: 2021
        • Component/s: FIWARE-LAB-HELP
        • Labels:
          None
        • HD-Node:
          Spain

          Description

          Hello,

          I am Jerónimo from Bustimize (fC2 project). We spoke with Fernando in
          order to upgrade one of the servers we are using because of low
          performance. We have a MySQL instance and R code and both SQL queries
          and R calculations are much slower than on our development server.

          Our FIWARE Lab account is: jero@getfast.fit
          The VM name is: compute

          We can't create a bigger instance because we are already using a
          t1.large. Is there any option for you to make an upgrade for us?

          Thanks
          __________________________________________________________________________________________

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          [Created via e-mail received from: =?UTF-8?Q?Jer=C3=B3nimo_Tocado?= <jero@getfast.fit>]

            Activity

            Descending order - Click to sort in ascending order
            Transition Time In Source Status Execution Times Last Executer Last Execution Date
            Open Open In Progress In Progress
            		45m 19s 1 Fernando Lopez 13/Feb/18 4:36 PM
            In Progress In Progress Answered Answered
            		28s 1 Fernando Lopez 13/Feb/18 4:37 PM
            Answered Answered Closed Closed
            		12d 15h 50m 1 José Ignacio Carretero Guarde 26/Feb/18 8:27 AM
            fla Fernando Lopez made changes -
            Fix Version/s 2021 [ 12600 ]
            backlogmanager Backlog Manager made changes -
            Summary [Fiware-lab-help] FIWARE Lab account upgrade FIWARE.Request.Lab.Spain.FIWARE Lab account upgrade
            jicg José Ignacio Carretero Guarde made changes -
            Resolution Done [ 10000 ]
            Status Answered [ 10104 ] Closed [ 6 ]
            Hide
            Permalink
            jicg José Ignacio Carretero Guarde added a comment -

            Unfortunatelly, that is the biggest VM we can offer. Sorry for the inconveniences.

            Best regards,
            José Ignacio

            Show
            jicg José Ignacio Carretero Guarde added a comment - Unfortunatelly, that is the biggest VM we can offer. Sorry for the inconveniences. Best regards, José Ignacio
            fla Fernando Lopez made changes -
            HD-Node Spain [ 10846 ]
            fla Fernando Lopez made changes -
            Assignee Fernando Lopez [ fla ] José Ignacio Carretero Guarde [ jicg ]
            fla Fernando Lopez made changes -
            Status In Progress [ 3 ] Answered [ 10104 ]
            Hide
            Permalink
            fla Fernando Lopez added a comment -

            Dear user,

            Could you confirm that you are in the Spain2 region?

            Show
            fla Fernando Lopez added a comment - Dear user, Could you confirm that you are in the Spain2 region?
            fla Fernando Lopez made changes -
            Status Open [ 1 ] In Progress [ 3 ]
            fla Fernando Lopez made changes -
            Assignee Fernando Lopez [ fla ]
            backlogmanager Backlog Manager made changes -
            Field Original Value New Value
            Component/s FIWARE-LAB-HELP [ 10279 ]
            fw.ext.user FW External User created issue -

              People

              • Assignee:
                jicg José Ignacio Carretero Guarde
                Reporter:
                fw.ext.user FW External User
              • Votes:
                0 Vote for this issue
                Watchers:
                3 Start watching this issue

                Dates

                • Created:
                  Updated:
                  Resolved: