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  1. Help-Desk
  2. HELP-13024

FIWARE.Request.Lab.Spain.Console access to instances.

        Details

        • Type: extRequest
        • Status: Closed
        • Priority: Major
        • Resolution: Done
        • Fix Version/s: 2021
        • Component/s: FIWARE-LAB-HELP
        • Labels:
          None

          Description

          Hello:

          I have tried to assign a floating ip address to my project but it
          seems the pool is exhausted and I haven´t been able to do it. In order to
          progress I have tried to log through console but the system is asking me
          for username/password. Investigating in google I think console access is
          totally disabled but i want to check with you if this is the case. My
          instance runs the following image orion-psb-image-R5.4

          If neither I can assign a floating ip address nor I can use
          console, is there anyway to connect to the instance?

          Regards,
          Mario.

          –
          Mario Camuñas Quilon
          Senior Pre-Sales IT Consultant
          Phone: +34 609 949 525
          Mail: mariocq77@gmail.com
          Linkedin; http://www.linkedin.com/in/mariocamunas

          __________________________________________________________________________________________

          You can get more information about our cookies and privacy policies on the following links:

          Fiware-lab-help mailing list
          Fiware-lab-help@lists.fiware.org
          https://lists.fiware.org/listinfo/fiware-lab-help

          [Created via e-mail received from: Mario Camunas <mariocq77@gmail.com>]

            Activity

            Descending order - Click to sort in ascending order
            Transition Time In Source Status Execution Times Last Executer Last Execution Date
            Open Open In Progress In Progress
            		16h 33m 1 Britanny Node Support 07/Dec/17 10:54 AM
            In Progress In Progress Answered Answered
            		12d 4h 46m 1 José Ignacio Carretero Guarde 19/Dec/17 3:41 PM
            Answered Answered Closed Closed
            		2s 1 José Ignacio Carretero Guarde 19/Dec/17 3:41 PM
            fla Fernando Lopez made changes -
            Fix Version/s 2021 [ 12600 ]
            backlogmanager Backlog Manager made changes -
            Summary FIWARE.Request.Lab.Console access to instances. FIWARE.Request.Lab.Spain.Console access to instances.
            fla Fernando Lopez made changes -
            HD-Node Spain [ 10846 ]
            fla Fernando Lopez made changes -
            Comment [ Comment by jira-help-desk@jira.fiware.org :

            Spam detection software, running on the system "fiware-forge-01", has
            identified this incoming email as possible spam. The original message
            has been attached to this so you can view it (if it isn't spam) or label
            similar future email. If you have any questions, see
            the administrator of that system for details.

            Content preview: [ https://jira.fiware.org/browse/HELP-13024?page=com.atlassian.jira.plugin.system.issuetabpanels:all-tabpanel
               ] FW External User updated HELP-13024: > [Fiware-general-help] [SPAM] [FIWARE-JIRA]
               (HELP-13082) [SPAM] Website Job Application > > > Key: HELP-13024 > URL:
              https://jira.fiware.org/browse/HELP-13024 > Project: Help-Desk > Issue Type:
               extRequest > Reporter: FW External User > Attachments: [FIWARE-JIRA] (HELP-13024)
               [Fiware-general-help] [SPAM] [FIWARE-JIRA] (HELP-13082) [SPAM] Website Job
               Application, [FIWARE-JIRA] (HELP-13082) [Fiware-general-help] [SPAM] Website
               Job Application > > > Spam detection software, running on the system "fiware-forge-01",
               has > identified this incoming email as possible spam. The original message
               > has been attached to this so you can view it (if it isn't spam) or label
               > similar future email. If you have any questions, see > the administrator
               of that system for details. > Content preview: [ https://jira.fiware.org/browse/HELP-13082?page=com.atlassian.jira.plugin.system.issuetabpanels:all-tabpanel
               > ] FW External User updated HELP-13082: Attachment: [FIWARE-JIRA] (HELP-13082)
               > [Fiware-general-help] [SPAM] Website Job Application [...] > Content analysis
               details: (6.1 points, 4.5 required) > pts rule name description > ---- >
              1.7 URIBL_BLACK Contains an URL listed in the URIBL blacklist > [URIs: latedeliver.com]
               > 2.5 URIBL_DBL_SPAM Contains a spam URL listed in the DBL blocklist > [URIs:
               latedeliver.com] > 0.0 FSL_HELO_NON_FQDN_1 FSL_HELO_NON_FQDN_1 > 3.8 HELO_LOCALHOST
               HELO_LOCALHOST > -1.9 BAYES_00 BODY: Bayes spam probability is 0 to 1% >
              [score: 0.0000] > > You can get more information about our cookies and privacy
               policies on the following links: > - http://forge.fiware.org/plugins/mediawiki/wiki/fiware/index.php/FIWARE_Privacy_Policy
               > - http://forge.fiware.org/plugins/mediawiki/wiki/fiware/index.php/Cookies_Policy_FIWARE
               > Fiware-general-help mailing list > [...]

            Content analysis details: (6.9 points, 4.5 required)

             pts rule name description
            ---- ---------------------- --------------------------------------------------
             1.7 URIBL_BLACK Contains an URL listed in the URIBL blacklist
                                        [URIs: latedeliver.com]
             2.5 URIBL_DBL_SPAM Contains a spam URL listed in the DBL blocklist
                                        [URIs: latedeliver.com]
             0.0 FSL_HELO_NON_FQDN_1 FSL_HELO_NON_FQDN_1
             3.8 HELO_LOCALHOST HELO_LOCALHOST
            -1.9 BAYES_00 BODY: Bayes spam probability is 0 to 1%
                                        [score: 0.0000]
             0.8 RDNS_NONE Delivered to internal network by a host with no rDNS

            ]
            fla Fernando Lopez made changes -
            Comment [ Comment by jira-help-desk@jira.fiware.org :

            Spam detection software, running on the system "fiware-forge-01", has
            identified this incoming email as possible spam. The original message
            has been attached to this so you can view it (if it isn't spam) or label
            similar future email. If you have any questions, see
            the administrator of that system for details.

            Content preview: [ https://jira.fiware.org/browse/HELP-13024?page=com.atlassian.jira.plugin.system.issuetabpanels:all-tabpanel
               ] FW External User updated HELP-13024: Attachment: [FIWARE-JIRA] (HELP-13024)
               [Fiware-general-help] [SPAM] [FIWARE-JIRA] (HELP-13082) [SPAM] Website Job
               Application [...]

            Content analysis details: (6.9 points, 4.5 required)

             pts rule name description
            ---- ---------------------- --------------------------------------------------
             1.7 URIBL_BLACK Contains an URL listed in the URIBL blacklist
                                        [URIs: latedeliver.com]
             2.5 URIBL_DBL_SPAM Contains a spam URL listed in the DBL blocklist
                                        [URIs: latedeliver.com]
             0.0 FSL_HELO_NON_FQDN_1 FSL_HELO_NON_FQDN_1
             3.8 HELO_LOCALHOST HELO_LOCALHOST
            -1.9 BAYES_00 BODY: Bayes spam probability is 0 to 1%
                                        [score: 0.0000]
             0.8 RDNS_NONE Delivered to internal network by a host with no rDNS

            ]
            fla Fernando Lopez made changes -
            Comment [ Comment by jira-help-desk@jira.fiware.org :

            Spam detection software, running on the system "fiware-forge-01", has
            identified this incoming email as possible spam. The original message
            has been attached to this so you can view it (if it isn't spam) or label
            similar future email. If you have any questions, see
            the administrator of that system for details.

            Content preview: [ https://jira.fiware.org/browse/HELP-13024?page=com.atlassian.jira.plugin.system.issuetabpanels:all-tabpanel
               ] FW External User updated HELP-13024: > [Fiware-general-help] [SPAM] [FIWARE-JIRA]
               (HELP-13082) [SPAM] Website Job Application > > > Key: HELP-13024 > URL:
              https://jira.fiware.org/browse/HELP-13024 > Project: Help-Desk > Issue Type:
               extRequest > Reporter: FW External User > Attachments: [FIWARE-JIRA] (HELP-13082)
               [Fiware-general-help] [SPAM] Website Job Application > > > Spam detection
               software, running on the system "fiware-forge-01", has > identified this
              incoming email as possible spam. The original message > has been attached
              to this so you can view it (if it isn't spam) or label > similar future email.
               If you have any questions, see > the administrator of that system for details.
               > Content preview: [ https://jira.fiware.org/browse/HELP-13082?page=com.atlassian.jira.plugin.system.issuetabpanels:all-tabpanel
               > ] FW External User updated HELP-13082: Attachment: [FIWARE-JIRA] (HELP-13082)
               > [Fiware-general-help] [SPAM] Website Job Application [...] > Content analysis
               details: (6.1 points, 4.5 required) > pts rule name description > ---- >
              1.7 URIBL_BLACK Contains an URL listed in the URIBL blacklist > [URIs: latedeliver.com]
               > 2.5 URIBL_DBL_SPAM Contains a spam URL listed in the DBL blocklist > [URIs:
               latedeliver.com] > 0.0 FSL_HELO_NON_FQDN_1 FSL_HELO_NON_FQDN_1 > 3.8 HELO_LOCALHOST
               HELO_LOCALHOST > -1.9 BAYES_00 BODY: Bayes spam probability is 0 to 1% >
              [score: 0.0000] > > You can get more information about our cookies and privacy
               policies on the following links: > - http://forge.fiware.org/plugins/mediawiki/wiki/fiware/index.php/FIWARE_Privacy_Policy
               > - http://forge.fiware.org/plugins/mediawiki/wiki/fiware/index.php/Cookies_Policy_FIWARE
               > Fiware-general-help mailing list > Fiware-general-help@lists.fiware.org
               > https://lists.fiware.org/listinfo/fiware-general-help > [Created via e-mail
               received [...]

            Content analysis details: (6.9 points, 4.5 required)

             pts rule name description
            ---- ---------------------- --------------------------------------------------
             1.7 URIBL_BLACK Contains an URL listed in the URIBL blacklist
                                        [URIs: latedeliver.com]
             2.5 URIBL_DBL_SPAM Contains a spam URL listed in the DBL blocklist
                                        [URIs: latedeliver.com]
             0.0 FSL_HELO_NON_FQDN_1 FSL_HELO_NON_FQDN_1
             3.8 HELO_LOCALHOST HELO_LOCALHOST
            -1.9 BAYES_00 BODY: Bayes spam probability is 0 to 1%
                                        [score: 0.0000]
             0.8 RDNS_NONE Delivered to internal network by a host with no rDNS

            ]
            fla Fernando Lopez made changes -
            Attachment [FIWARE-JIRA] (HELP-13024) [Fiware-general-help] [SPAM] [FIWARE-JIRA] (HELP-13082) [SPAM] Website Job Application [ 61329 ]
            fla Fernando Lopez made changes -
            Attachment [FIWARE-JIRA] (HELP-13024) [Fiware-general-help] [SPAM] [FIWARE-JIRA] (HELP-13082) [SPAM] Website Job Application [ 63241 ]
            fla Fernando Lopez made changes -
            Attachment [FIWARE-JIRA] (HELP-13024) [Fiware-general-help] [SPAM] [FIWARE-JIRA] (HELP-13082) [SPAM] Website Job Application [ 63243 ]
            fw.ext.user FW External User made changes -
            Attachment [FIWARE-JIRA] (HELP-13024) [Fiware-general-help] [SPAM] [FIWARE-JIRA] (HELP-13082) [SPAM] Website Job Application [ 63243 ]
            fw.ext.user FW External User made changes -
            Attachment [FIWARE-JIRA] (HELP-13024) [Fiware-general-help] [SPAM] [FIWARE-JIRA] (HELP-13082) [SPAM] Website Job Application [ 63241 ]
            fw.ext.user FW External User made changes -
            Attachment [FIWARE-JIRA] (HELP-13024) [Fiware-general-help] [SPAM] [FIWARE-JIRA] (HELP-13082) [SPAM] Website Job Application [ 61329 ]
            backlogmanager Backlog Manager made changes -
            Summary [Fiware-lab-help] Console access to instances FIWARE.Request.Lab.Console access to instances.
            jicg José Ignacio Carretero Guarde made changes -
            Resolution Done [ 10000 ]
            Status Answered [ 10104 ] Closed [ 6 ]
            jicg José Ignacio Carretero Guarde made changes -
            Status In Progress [ 3 ] Answered [ 10104 ]
            Hide
            Permalink
            jicg José Ignacio Carretero Guarde added a comment -

            I changed your region to Spain2 region.

            Sorry for the misunderstanding.

            Best regards,
            José Ignacio

            Show
            jicg José Ignacio Carretero Guarde added a comment - I changed your region to Spain2 region. Sorry for the misunderstanding. Best regards, José Ignacio
            jicg José Ignacio Carretero Guarde made changes -
            Assignee Britanny Node Support [ support-brittany ] José Ignacio Carretero Guarde [ jicg ]
            Hide
            Permalink
            fw.ext.user FW External User added a comment -

            Comment by mariocq77@gmail.com :

            Hello:

            I am sorry but I dont have answer for both questions:

            a) I dont know who give me access to brittany node. I selected the
            region when creating my account and later I received an email from (

            noanswer@admtools.lab.fiware.org ).

            b) I dont know what you mean by FLUA. when I opened the ticket in
            Service Desk tool I received the following ticket number for this issue
            HELP-13023.

            Regards,
            Mario.

            2017-12-07 10:55 GMT+01:00 Help-Desk <jira-help-desk@jira.fiware.org>:

            >
            >

            Show
            fw.ext.user FW External User added a comment - Comment by mariocq77@gmail.com : Hello: I am sorry but I dont have answer for both questions: a) I dont know who give me access to brittany node. I selected the region when creating my account and later I received an email from ( noanswer@admtools.lab.fiware.org ). b) I dont know what you mean by FLUA. when I opened the ticket in Service Desk tool I received the following ticket number for this issue HELP-13023 . Regards, Mario. 2017-12-07 10:55 GMT+01:00 Help-Desk <jira-help-desk@jira.fiware.org>: > >
            support-brittany Britanny Node Support made changes -
            Status Open [ 1 ] In Progress [ 3 ]
            Hide
            Permalink
            fw.ext.user FW External User added a comment - - edited

            Comment by nbeauchamp@images-et-reseaux.com :

            Dear Mario,

            Can you please inform us who give you access to Brittany node and your FLUA ticket number, to be able to resolve your issue.

            Cordialement,
            Nicolas Beauchamp
            Fiware-Lab/ Brittany Region
            Support Engineer

            Show
            fw.ext.user FW External User added a comment - - edited Comment by nbeauchamp@images-et-reseaux.com : Dear Mario, Can you please inform us who give you access to Brittany node and your FLUA ticket number, to be able to resolve your issue. Cordialement, Nicolas Beauchamp Fiware-Lab/ Brittany Region Support Engineer
            fw.ext.user FW External User made changes -
            External Participants mariocq77@gmail.com
            Sender Email mariocq77@gmail.com mariocq77@gmail.com,nbeauchamp@images-et-reseaux.com
            jicg José Ignacio Carretero Guarde made changes -
            Assignee Britanny Node Support [ support-brittany ]
            Hide
            Permalink
            jicg José Ignacio Carretero Guarde added a comment -

            You can't access the console because there is no password for any user. So, you can't access using the console. About your floating IP, this ticket is the same as https://jira.fiware.org/browse/HELP-13023

            I'm assigning this ticket to Brittany node administrators.

            Best regards,
            José Ignacio

            Show
            jicg José Ignacio Carretero Guarde added a comment - You can't access the console because there is no password for any user. So, you can't access using the console. About your floating IP, this ticket is the same as https://jira.fiware.org/browse/HELP-13023 I'm assigning this ticket to Brittany node administrators. Best regards, José Ignacio
            backlogmanager Backlog Manager made changes -
            Field Original Value New Value
            Component/s FIWARE-LAB-HELP [ 10279 ]
            fw.ext.user FW External User created issue -

              People

              • Assignee:
                jicg José Ignacio Carretero Guarde
                Reporter:
                fw.ext.user FW External User
              • Votes:
                0 Vote for this issue
                Watchers:
                4 Start watching this issue

                Dates

                • Created:
                  Updated:
                  Resolved: