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  1. Help-Desk
  2. HELP-108

FIWARE.Request.Tech.Cloud.CloudPortal.faultsymptoms

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      Description

      Dear All,

      since yesterday around 14:00 CEST I noticed a strange behavior of the cloud portal that I was not able to track down.

      I would like to ask if anybody of you has observed similar symptoms as described below.

      Many Thanks for your help!
      Any hint would be highly appreciated since I cannot use the portal now any more.

      =======

      I was creating routers and networks for an experiment on the Berlin node under my personal tenant 3014.

      At some point around that time the portal started to behave strangely.
      I observed the following:

      • my key-pairs and instances vanished and the flavors I could select from switched to different ones.
      • the floating-IP ranges I could select from changed and I could instantiate an image any more.
        (now got the error that I would need admin rights to launch an image)

      At this point in time I could see that I seemingly was not able to change anymore between regions.
      Regardless which region I selected from the drop-down list I ended up on some remote node (although the portal displayed the region selected).
      I could not identify the region active but it is the one offering the floating IPs from "net8300" and the flavors m1.tiny, m1.small, m2.largerdisk.
      The usual log on/off, refresh and browser cache clear did not help, so I assume it was not a local problem.

      Further trying to track down the problem I noticed the following.

      • I was still able to see my routers and networks.
      • I verified via the CLI that these have been instantiated at the Berlin node correctly.
      • I could modify these and set the default gateway on the router via the portal (I could select here from the Berlin node networks provided).
      • When trying to delete the networks and routers I failed and got an error message {"QuantumError": "Unable to complete operation on network d4b6d33a-4cd8-41e2-8dc9-47024ccf1858. There are one or more ports still in use on the network."}
      • via CLI I could identify that there was a port allocated but not shown via the portal. This port was created before the point in time when the problems started (along with the corresponding network/router and a vm instance that also vanished as noted before).
      • via CLI I could remove this port and then succeeded in removing the network through the cloud portal.

      Best Regards, Bernd

      ============
      Bernd Bochow
      Next Generation Network Infrastructures
      Fraunhofer Institute for Open Communication Systems (FOKUS)
      Kaiserin-Augusta-Allee 31, D-10589 Berlin
      e-mail: bernd.bochow@fokus.fraunhofer.de<bernd.bochow@fokus.fraunhofer.de>, bernd.bochow@ieee.org<bernd.bochow@ieee.org>
      phone: +49 30 3463-7238
      fax: +49 30 3463-997238

      _______________________________________________
      Fiware-lab-help mailing list
      Fiware-lab-help@lists.fi-ware.org
      https://lists.fi-ware.org/listinfo/fiware-lab-help

        Activity

        FIWARE-LAB-HELP FIWARE-LAB-HELP created issue -
        Hide
        FIWARE-LAB-HELP FIWARE-LAB-HELP added a comment -

        Dear Bernd,

        We have checked that this is happening and passed a pivate request to the UPM team (they are also on this list). I recall talking to this team yesterday and they were a little bit under pressure due to some sort of event in XiFi - let us see how fast they can react, hopefully soon.

        Best regards,

        Miguel

        El 25/06/2014 13:55, Bochow, Bernd escribió:
        Dear All,

        since yesterday around 14:00 CEST I noticed a strange behavior of the cloud portal that I was not able to track down.

        I would like to ask if anybody of you has observed similar symptoms as described below.

        Many Thanks for your help!
        Any hint would be highly appreciated since I cannot use the portal now any more.

        =======

        I was creating routers and networks for an experiment on the Berlin node under my personal tenant 3014.

        At some point around that time the portal started to behave strangely.
        I observed the following:

        • my key-pairs and instances vanished and the flavors I could select from switched to different ones.
        • the floating-IP ranges I could select from changed and I could instantiate an image any more.
          (now got the error that I would need admin rights to launch an image)

        At this point in time I could see that I seemingly was not able to change anymore between regions.
        Regardless which region I selected from the drop-down list I ended up on some remote node (although the portal displayed the region selected).
        I could not identify the region active but it is the one offering the floating IPs from "net8300" and the flavors m1.tiny, m1.small, m2.largerdisk.
        The usual log on/off, refresh and browser cache clear did not help, so I assume it was not a local problem.

        Further trying to track down the problem I noticed the following.

        • I was still able to see my routers and networks.
        • I verified via the CLI that these have been instantiated at the Berlin node correctly.
        • I could modify these and set the default gateway on the router via the portal (I could select here from the Berlin node networks provided).
        • When trying to delete the networks and routers I failed and got an error message {"QuantumError": "Unable to complete operation on network d4b6d33a-4cd8-41e2-8dc9-47024ccf1858. There are one or more ports still in use on the network."}
        • via CLI I could identify that there was a port allocated but not shown via the portal. This port was created before the point in time when the problems started (along with the corresponding network/router and a vm instance that also vanished as noted before).
        • via CLI I could remove this port and then succeeded in removing the network through the cloud portal.

        Best Regards, Bernd

        ============
        Bernd Bochow
        Next Generation Network Infrastructures
        Fraunhofer Institute for Open Communication Systems (FOKUS)
        Kaiserin-Augusta-Allee 31, D-10589 Berlin
        e-mail: bernd.bochow@fokus.fraunhofer.de<bernd.bochow@fokus.fraunhofer.de>, bernd.bochow@ieee.org<bernd.bochow@ieee.org>
        phone: +49 30 3463-7238
        fax: +49 30 3463-997238

        _______________________________________________
        Fiware-lab-help mailing list
        Fiware-lab-help@lists.fi-ware.org<Fiware-lab-help@lists.fi-ware.org>
        https://lists.fi-ware.org/listinfo/fiware-lab-help


        ----------------------------------------------------------------------
        / _// Miguel Carrillo Pacheco
        _/ _/ _/ _/ Telefónica Distrito Telefónica
        / _//_/ _/ _/ Investigación y Edifico Oeste 1, Planta 9
        _/ _/ _/ _/ Desarrollo Ronda de la Comunicación S/N
        / _// 28050 Madrid (Spain)
        Tel: (+34) 91 483 26 77

        e-mail: mcp@tid.es<mcp@tid.es>

        Follow FI-WARE on the net

        Website: http://www.fi-ware.org
        Facebook: http://www.facebook.com/pages/FI-WARE/251366491587242
        Twitter: http://twitter.com/Fiware
        LinkedIn: http://www.linkedin.com/groups/FIWARE-4239932
        ----------------------------------------------------------------------

        ________________________________

        Este mensaje se dirige exclusivamente a su destinatario. Puede consultar nuestra política de envío y recepción de correo electrónico en el enlace situado más abajo.
        This message is intended exclusively for its addressee. We only send and receive email on the basis of the terms set out at:
        http://www.tid.es/ES/PAGINAS/disclaimer.aspx

        _______________________________________________
        Fiware-lab-help mailing list
        Fiware-lab-help@lists.fi-ware.org
        https://lists.fi-ware.org/listinfo/fiware-lab-help

        Show
        FIWARE-LAB-HELP FIWARE-LAB-HELP added a comment - Dear Bernd, We have checked that this is happening and passed a pivate request to the UPM team (they are also on this list). I recall talking to this team yesterday and they were a little bit under pressure due to some sort of event in XiFi - let us see how fast they can react, hopefully soon. Best regards, Miguel El 25/06/2014 13:55, Bochow, Bernd escribió: Dear All, since yesterday around 14:00 CEST I noticed a strange behavior of the cloud portal that I was not able to track down. I would like to ask if anybody of you has observed similar symptoms as described below. Many Thanks for your help! Any hint would be highly appreciated since I cannot use the portal now any more. ======= I was creating routers and networks for an experiment on the Berlin node under my personal tenant 3014. At some point around that time the portal started to behave strangely. I observed the following: my key-pairs and instances vanished and the flavors I could select from switched to different ones. the floating-IP ranges I could select from changed and I could instantiate an image any more. (now got the error that I would need admin rights to launch an image) At this point in time I could see that I seemingly was not able to change anymore between regions. Regardless which region I selected from the drop-down list I ended up on some remote node (although the portal displayed the region selected). I could not identify the region active but it is the one offering the floating IPs from "net8300" and the flavors m1.tiny, m1.small, m2.largerdisk. The usual log on/off, refresh and browser cache clear did not help, so I assume it was not a local problem. Further trying to track down the problem I noticed the following. I was still able to see my routers and networks. I verified via the CLI that these have been instantiated at the Berlin node correctly. I could modify these and set the default gateway on the router via the portal (I could select here from the Berlin node networks provided). When trying to delete the networks and routers I failed and got an error message {"QuantumError": "Unable to complete operation on network d4b6d33a-4cd8-41e2-8dc9-47024ccf1858. There are one or more ports still in use on the network."} via CLI I could identify that there was a port allocated but not shown via the portal. This port was created before the point in time when the problems started (along with the corresponding network/router and a vm instance that also vanished as noted before). via CLI I could remove this port and then succeeded in removing the network through the cloud portal. Best Regards, Bernd ============ Bernd Bochow Next Generation Network Infrastructures Fraunhofer Institute for Open Communication Systems (FOKUS) Kaiserin-Augusta-Allee 31, D-10589 Berlin e-mail: bernd.bochow@fokus.fraunhofer.de< bernd.bochow@fokus.fraunhofer.de >, bernd.bochow@ieee.org< bernd.bochow@ieee.org > phone: +49 30 3463-7238 fax: +49 30 3463-997238 _______________________________________________ Fiware-lab-help mailing list Fiware-lab-help@lists.fi-ware.org< Fiware-lab-help@lists.fi-ware.org > https://lists.fi-ware.org/listinfo/fiware-lab-help – ---------------------------------------------------------------------- / _/ / Miguel Carrillo Pacheco _/ _/ _/ _/ Telefónica Distrito Telefónica / _/ /_/ _/ _/ Investigación y Edifico Oeste 1, Planta 9 _/ _/ _/ _/ Desarrollo Ronda de la Comunicación S/N / _/ / 28050 Madrid (Spain) Tel: (+34) 91 483 26 77 e-mail: mcp@tid.es< mcp@tid.es > Follow FI-WARE on the net Website: http://www.fi-ware.org Facebook: http://www.facebook.com/pages/FI-WARE/251366491587242 Twitter: http://twitter.com/Fiware LinkedIn: http://www.linkedin.com/groups/FIWARE-4239932 ---------------------------------------------------------------------- ________________________________ Este mensaje se dirige exclusivamente a su destinatario. Puede consultar nuestra política de envío y recepción de correo electrónico en el enlace situado más abajo. This message is intended exclusively for its addressee. We only send and receive email on the basis of the terms set out at: http://www.tid.es/ES/PAGINAS/disclaimer.aspx _______________________________________________ Fiware-lab-help mailing list Fiware-lab-help@lists.fi-ware.org https://lists.fi-ware.org/listinfo/fiware-lab-help
        Hide
        FIWARE-LAB-HELP FIWARE-LAB-HELP added a comment -

        Many Thanks!

        Please take your time - not the most urgent issue.

        Best Regards, Bernd

        ============
        Bernd Bochow
        Next Generation Network Infrastructures
        Fraunhofer Institute for Open Communication Systems (FOKUS)
        Kaiserin-Augusta-Allee 31, D-10589 Berlin
        e-mail: bernd.bochow@fokus.fraunhofer.de<bernd.bochow@fokus.fraunhofer.de>, bernd.bochow@ieee.org<bernd.bochow@ieee.org>
        phone: +49 30 3463-7238
        fax: +49 30 3463-997238

        On 25 Jun 2014, at 14:29, Miguel Carrillo wrote:

        Dear Bernd,

        We have checked that this is happening and passed a pivate request to the UPM team (they are also on this list). I recall talking to this team yesterday and they were a little bit under pressure due to some sort of event in XiFi - let us see how fast they can react, hopefully soon.

        Best regards,

        Miguel

        El 25/06/2014 13:55, Bochow, Bernd escribió:
        Dear All,

        since yesterday around 14:00 CEST I noticed a strange behavior of the cloud portal that I was not able to track down.

        I would like to ask if anybody of you has observed similar symptoms as described below.

        Many Thanks for your help!
        Any hint would be highly appreciated since I cannot use the portal now any more.

        =======

        I was creating routers and networks for an experiment on the Berlin node under my personal tenant 3014.

        At some point around that time the portal started to behave strangely.
        I observed the following:

        • my key-pairs and instances vanished and the flavors I could select from switched to different ones.
        • the floating-IP ranges I could select from changed and I could instantiate an image any more.
          (now got the error that I would need admin rights to launch an image)

        At this point in time I could see that I seemingly was not able to change anymore between regions.
        Regardless which region I selected from the drop-down list I ended up on some remote node (although the portal displayed the region selected).
        I could not identify the region active but it is the one offering the floating IPs from "net8300" and the flavors m1.tiny, m1.small, m2.largerdisk.
        The usual log on/off, refresh and browser cache clear did not help, so I assume it was not a local problem.

        Further trying to track down the problem I noticed the following.

        • I was still able to see my routers and networks.
        • I verified via the CLI that these have been instantiated at the Berlin node correctly.
        • I could modify these and set the default gateway on the router via the portal (I could select here from the Berlin node networks provided).
        • When trying to delete the networks and routers I failed and got an error message {"QuantumError": "Unable to complete operation on network d4b6d33a-4cd8-41e2-8dc9-47024ccf1858. There are one or more ports still in use on the network."}
        • via CLI I could identify that there was a port allocated but not shown via the portal. This port was created before the point in time when the problems started (along with the corresponding network/router and a vm instance that also vanished as noted before).
        • via CLI I could remove this port and then succeeded in removing the network through the cloud portal.

        Best Regards, Bernd

        ============
        Bernd Bochow
        Next Generation Network Infrastructures
        Fraunhofer Institute for Open Communication Systems (FOKUS)
        Kaiserin-Augusta-Allee 31, D-10589 Berlin
        e-mail: bernd.bochow@fokus.fraunhofer.de<bernd.bochow@fokus.fraunhofer.de>, bernd.bochow@ieee.org<bernd.bochow@ieee.org>
        phone: +49 30 3463-7238
        fax: +49 30 3463-997238

        _______________________________________________
        Fiware-lab-help mailing list
        Fiware-lab-help@lists.fi-ware.org<Fiware-lab-help@lists.fi-ware.org>
        https://lists.fi-ware.org/listinfo/fiware-lab-help


        ----------------------------------------------------------------------
        / _// Miguel Carrillo Pacheco
        _/ _/ _/ _/ Telefónica Distrito Telefónica
        / _//_/ _/ _/ Investigación y Edifico Oeste 1, Planta 9
        _/ _/ _/ _/ Desarrollo Ronda de la Comunicación S/N
        / _// 28050 Madrid (Spain)
        Tel: (+34) 91 483 26 77

        e-mail: mcp@tid.es<mcp@tid.es>

        Follow FI-WARE on the net

        Website: http://www.fi-ware.org<http://www.fi-ware.org/>
        Facebook: http://www.facebook.com/pages/FI-WARE/251366491587242
        Twitter: http://twitter.com/Fiware
        LinkedIn: http://www.linkedin.com/groups/FIWARE-4239932
        ----------------------------------------------------------------------

        ________________________________

        Este mensaje se dirige exclusivamente a su destinatario. Puede consultar nuestra política de envío y recepción de correo electrónico en el enlace situado más abajo.
        This message is intended exclusively for its addressee. We only send and receive email on the basis of the terms set out at:
        http://www.tid.es/ES/PAGINAS/disclaimer.aspx
        _______________________________________________
        Fiware-lab-help mailing list
        Fiware-lab-help@lists.fi-ware.org<Fiware-lab-help@lists.fi-ware.org>
        https://lists.fi-ware.org/listinfo/fiware-lab-help

        _______________________________________________
        Fiware-lab-help mailing list
        Fiware-lab-help@lists.fi-ware.org
        https://lists.fi-ware.org/listinfo/fiware-lab-help

        Show
        FIWARE-LAB-HELP FIWARE-LAB-HELP added a comment - Many Thanks! Please take your time - not the most urgent issue. Best Regards, Bernd ============ Bernd Bochow Next Generation Network Infrastructures Fraunhofer Institute for Open Communication Systems (FOKUS) Kaiserin-Augusta-Allee 31, D-10589 Berlin e-mail: bernd.bochow@fokus.fraunhofer.de< bernd.bochow@fokus.fraunhofer.de >, bernd.bochow@ieee.org< bernd.bochow@ieee.org > phone: +49 30 3463-7238 fax: +49 30 3463-997238 On 25 Jun 2014, at 14:29, Miguel Carrillo wrote: Dear Bernd, We have checked that this is happening and passed a pivate request to the UPM team (they are also on this list). I recall talking to this team yesterday and they were a little bit under pressure due to some sort of event in XiFi - let us see how fast they can react, hopefully soon. Best regards, Miguel El 25/06/2014 13:55, Bochow, Bernd escribió: Dear All, since yesterday around 14:00 CEST I noticed a strange behavior of the cloud portal that I was not able to track down. I would like to ask if anybody of you has observed similar symptoms as described below. Many Thanks for your help! Any hint would be highly appreciated since I cannot use the portal now any more. ======= I was creating routers and networks for an experiment on the Berlin node under my personal tenant 3014. At some point around that time the portal started to behave strangely. I observed the following: my key-pairs and instances vanished and the flavors I could select from switched to different ones. the floating-IP ranges I could select from changed and I could instantiate an image any more. (now got the error that I would need admin rights to launch an image) At this point in time I could see that I seemingly was not able to change anymore between regions. Regardless which region I selected from the drop-down list I ended up on some remote node (although the portal displayed the region selected). I could not identify the region active but it is the one offering the floating IPs from "net8300" and the flavors m1.tiny, m1.small, m2.largerdisk. The usual log on/off, refresh and browser cache clear did not help, so I assume it was not a local problem. Further trying to track down the problem I noticed the following. I was still able to see my routers and networks. I verified via the CLI that these have been instantiated at the Berlin node correctly. I could modify these and set the default gateway on the router via the portal (I could select here from the Berlin node networks provided). When trying to delete the networks and routers I failed and got an error message {"QuantumError": "Unable to complete operation on network d4b6d33a-4cd8-41e2-8dc9-47024ccf1858. There are one or more ports still in use on the network."} via CLI I could identify that there was a port allocated but not shown via the portal. This port was created before the point in time when the problems started (along with the corresponding network/router and a vm instance that also vanished as noted before). via CLI I could remove this port and then succeeded in removing the network through the cloud portal. Best Regards, Bernd ============ Bernd Bochow Next Generation Network Infrastructures Fraunhofer Institute for Open Communication Systems (FOKUS) Kaiserin-Augusta-Allee 31, D-10589 Berlin e-mail: bernd.bochow@fokus.fraunhofer.de< bernd.bochow@fokus.fraunhofer.de >, bernd.bochow@ieee.org< bernd.bochow@ieee.org > phone: +49 30 3463-7238 fax: +49 30 3463-997238 _______________________________________________ Fiware-lab-help mailing list Fiware-lab-help@lists.fi-ware.org< Fiware-lab-help@lists.fi-ware.org > https://lists.fi-ware.org/listinfo/fiware-lab-help – ---------------------------------------------------------------------- / _/ / Miguel Carrillo Pacheco _/ _/ _/ _/ Telefónica Distrito Telefónica / _/ /_/ _/ _/ Investigación y Edifico Oeste 1, Planta 9 _/ _/ _/ _/ Desarrollo Ronda de la Comunicación S/N / _/ / 28050 Madrid (Spain) Tel: (+34) 91 483 26 77 e-mail: mcp@tid.es< mcp@tid.es > Follow FI-WARE on the net Website: http://www.fi-ware.org < http://www.fi-ware.org/ > Facebook: http://www.facebook.com/pages/FI-WARE/251366491587242 Twitter: http://twitter.com/Fiware LinkedIn: http://www.linkedin.com/groups/FIWARE-4239932 ---------------------------------------------------------------------- ________________________________ Este mensaje se dirige exclusivamente a su destinatario. Puede consultar nuestra política de envío y recepción de correo electrónico en el enlace situado más abajo. This message is intended exclusively for its addressee. We only send and receive email on the basis of the terms set out at: http://www.tid.es/ES/PAGINAS/disclaimer.aspx _______________________________________________ Fiware-lab-help mailing list Fiware-lab-help@lists.fi-ware.org< Fiware-lab-help@lists.fi-ware.org > https://lists.fi-ware.org/listinfo/fiware-lab-help _______________________________________________ Fiware-lab-help mailing list Fiware-lab-help@lists.fi-ware.org https://lists.fi-ware.org/listinfo/fiware-lab-help
        Hide
        aalonsog Alvaro Alonso added a comment -

        Hi Miguel, Bernd

        I have detected the problem and I'm working with TID team in order to solve it. I hope it will be fixed this afternoon

        Best regards

        Álvaro

        El Jun 25, 2014, a las 2:35 PM, Bochow, Bernd escribió:

        > Many Thanks!
        >
        > Please take your time - not the most urgent issue.
        >
        > Best Regards, Bernd
        >
        > ============
        > Bernd Bochow
        > Next Generation Network Infrastructures
        > Fraunhofer Institute for Open Communication Systems (FOKUS)
        > Kaiserin-Augusta-Allee 31, D-10589 Berlin
        > e-mail: bernd.bochow@fokus.fraunhofer.de, bernd.bochow@ieee.org
        > phone: +49 30 3463-7238
        > fax: +49 30 3463-997238
        >
        > On 25 Jun 2014, at 14:29, Miguel Carrillo wrote:
        >
        >> Dear Bernd,
        >>
        >> We have checked that this is happening and passed a pivate request to the UPM team (they are also on this list). I recall talking to this team yesterday and they were a little bit under pressure due to some sort of event in XiFi - let us see how fast they can react, hopefully soon.
        >>
        >> Best regards,
        >>
        >> Miguel
        >>
        >>
        >>
        >>
        >> El 25/06/2014 13:55, Bochow, Bernd escribió:
        >>> Dear All,
        >>>
        >>> since yesterday around 14:00 CEST I noticed a strange behavior of the cloud portal that I was not able to track down.
        >>>
        >>> I would like to ask if anybody of you has observed similar symptoms as described below.
        >>>
        >>> Many Thanks for your help!
        >>> Any hint would be highly appreciated since I cannot use the portal now any more.
        >>>
        >>> =======
        >>>
        >>> I was creating routers and networks for an experiment on the Berlin node under my personal tenant 3014.
        >>>
        >>> At some point around that time the portal started to behave strangely.
        >>> I observed the following:
        >>>
        >>> - my key-pairs and instances vanished and the flavors I could select from switched to different ones.
        >>> - the floating-IP ranges I could select from changed and I could instantiate an image any more.
        >>> (now got the error that I would need admin rights to launch an image)
        >>>
        >>> At this point in time I could see that I seemingly was not able to change anymore between regions.
        >>> Regardless which region I selected from the drop-down list I ended up on some remote node (although the portal displayed the region selected).
        >>> I could not identify the region active but it is the one offering the floating IPs from "net8300" and the flavors m1.tiny, m1.small, m2.largerdisk.
        >>> The usual log on/off, refresh and browser cache clear did not help, so I assume it was not a local problem.
        >>>
        >>> Further trying to track down the problem I noticed the following.
        >>>
        >>> - I was still able to see my routers and networks.
        >>> - I verified via the CLI that these have been instantiated at the Berlin node correctly.
        >>> - I could modify these and set the default gateway on the router via the portal (I could select here from the Berlin node networks provided).
        >>> - When trying to delete the networks and routers I failed and got an error message
        >>>

        {"QuantumError": "Unable to complete operation on network d4b6d33a-4cd8-41e2-8dc9-47024ccf1858. There are one or more ports still in use on the network."}

        >>> - via CLI I could identify that there was a port allocated but not shown via the portal. This port was created before the point in time when the problems started (along with the corresponding network/router and a vm instance that also vanished as noted before).
        >>> - via CLI I could remove this port and then succeeded in removing the network through the cloud portal.
        >>>
        >>>
        >>> Best Regards, Bernd
        >>>
        >>> ============
        >>> Bernd Bochow
        >>> Next Generation Network Infrastructures
        >>> Fraunhofer Institute for Open Communication Systems (FOKUS)
        >>> Kaiserin-Augusta-Allee 31, D-10589 Berlin
        >>> e-mail: bernd.bochow@fokus.fraunhofer.de, bernd.bochow@ieee.org
        >>> phone: +49 30 3463-7238
        >>> fax: +49 30 3463-997238
        >>>
        >>>
        >>>
        >>> _______________________________________________
        >>> Fiware-lab-help mailing list
        >>> Fiware-lab-help@lists.fi-ware.org
        >>> https://lists.fi-ware.org/listinfo/fiware-lab-help
        >>
        >> –
        >> ----------------------------------------------------------------------
        >> / _// Miguel Carrillo Pacheco
        >> _/ _/ _/ _/ Telefónica Distrito Telefónica
        >> / _//_/ _/ _/ Investigación y Edifico Oeste 1, Planta 9
        >> _/ _/ _/ _/ Desarrollo Ronda de la Comunicación S/N
        >> / _// 28050 Madrid (Spain)
        >> Tel: (+34) 91 483 26 77
        >>
        >> e-mail: mcp@tid.es
        >>
        >> Follow FI-WARE on the net
        >>
        >> Website: http://www.fi-ware.org
        >> Facebook: http://www.facebook.com/pages/FI-WARE/251366491587242
        >> Twitter: http://twitter.com/Fiware
        >> LinkedIn: http://www.linkedin.com/groups/FIWARE-4239932
        >> ----------------------------------------------------------------------
        >>
        >>
        >> Este mensaje se dirige exclusivamente a su destinatario. Puede consultar nuestra política de envío y recepción de correo electrónico en el enlace situado más abajo.
        >> This message is intended exclusively for its addressee. We only send and receive email on the basis of the terms set out at:
        >> http://www.tid.es/ES/PAGINAS/disclaimer.aspx
        >> _______________________________________________
        >> Fiware-lab-help mailing list
        >> Fiware-lab-help@lists.fi-ware.org
        >> https://lists.fi-ware.org/listinfo/fiware-lab-help
        >
        > _______________________________________________
        > Fiware-lab-help mailing list
        > Fiware-lab-help@lists.fi-ware.org
        > https://lists.fi-ware.org/listinfo/fiware-lab-help

        _______________________________________________
        Fiware-lab-help mailing list
        Fiware-lab-help@lists.fi-ware.org
        https://lists.fi-ware.org/listinfo/fiware-lab-help

        Show
        aalonsog Alvaro Alonso added a comment - Hi Miguel, Bernd I have detected the problem and I'm working with TID team in order to solve it. I hope it will be fixed this afternoon Best regards – Álvaro El Jun 25, 2014, a las 2:35 PM, Bochow, Bernd escribió: > Many Thanks! > > Please take your time - not the most urgent issue. > > Best Regards, Bernd > > ============ > Bernd Bochow > Next Generation Network Infrastructures > Fraunhofer Institute for Open Communication Systems (FOKUS) > Kaiserin-Augusta-Allee 31, D-10589 Berlin > e-mail: bernd.bochow@fokus.fraunhofer.de, bernd.bochow@ieee.org > phone: +49 30 3463-7238 > fax: +49 30 3463-997238 > > On 25 Jun 2014, at 14:29, Miguel Carrillo wrote: > >> Dear Bernd, >> >> We have checked that this is happening and passed a pivate request to the UPM team (they are also on this list). I recall talking to this team yesterday and they were a little bit under pressure due to some sort of event in XiFi - let us see how fast they can react, hopefully soon. >> >> Best regards, >> >> Miguel >> >> >> >> >> El 25/06/2014 13:55, Bochow, Bernd escribió: >>> Dear All, >>> >>> since yesterday around 14:00 CEST I noticed a strange behavior of the cloud portal that I was not able to track down. >>> >>> I would like to ask if anybody of you has observed similar symptoms as described below. >>> >>> Many Thanks for your help! >>> Any hint would be highly appreciated since I cannot use the portal now any more. >>> >>> ======= >>> >>> I was creating routers and networks for an experiment on the Berlin node under my personal tenant 3014. >>> >>> At some point around that time the portal started to behave strangely. >>> I observed the following: >>> >>> - my key-pairs and instances vanished and the flavors I could select from switched to different ones. >>> - the floating-IP ranges I could select from changed and I could instantiate an image any more. >>> (now got the error that I would need admin rights to launch an image) >>> >>> At this point in time I could see that I seemingly was not able to change anymore between regions. >>> Regardless which region I selected from the drop-down list I ended up on some remote node (although the portal displayed the region selected). >>> I could not identify the region active but it is the one offering the floating IPs from "net8300" and the flavors m1.tiny, m1.small, m2.largerdisk. >>> The usual log on/off, refresh and browser cache clear did not help, so I assume it was not a local problem. >>> >>> Further trying to track down the problem I noticed the following. >>> >>> - I was still able to see my routers and networks. >>> - I verified via the CLI that these have been instantiated at the Berlin node correctly. >>> - I could modify these and set the default gateway on the router via the portal (I could select here from the Berlin node networks provided). >>> - When trying to delete the networks and routers I failed and got an error message >>> {"QuantumError": "Unable to complete operation on network d4b6d33a-4cd8-41e2-8dc9-47024ccf1858. There are one or more ports still in use on the network."} >>> - via CLI I could identify that there was a port allocated but not shown via the portal. This port was created before the point in time when the problems started (along with the corresponding network/router and a vm instance that also vanished as noted before). >>> - via CLI I could remove this port and then succeeded in removing the network through the cloud portal. >>> >>> >>> Best Regards, Bernd >>> >>> ============ >>> Bernd Bochow >>> Next Generation Network Infrastructures >>> Fraunhofer Institute for Open Communication Systems (FOKUS) >>> Kaiserin-Augusta-Allee 31, D-10589 Berlin >>> e-mail: bernd.bochow@fokus.fraunhofer.de, bernd.bochow@ieee.org >>> phone: +49 30 3463-7238 >>> fax: +49 30 3463-997238 >>> >>> >>> >>> _______________________________________________ >>> Fiware-lab-help mailing list >>> Fiware-lab-help@lists.fi-ware.org >>> https://lists.fi-ware.org/listinfo/fiware-lab-help >> >> – >> ---------------------------------------------------------------------- >> / _/ / Miguel Carrillo Pacheco >> _/ _/ _/ _/ Telefónica Distrito Telefónica >> / _/ /_/ _/ _/ Investigación y Edifico Oeste 1, Planta 9 >> _/ _/ _/ _/ Desarrollo Ronda de la Comunicación S/N >> / _/ / 28050 Madrid (Spain) >> Tel: (+34) 91 483 26 77 >> >> e-mail: mcp@tid.es >> >> Follow FI-WARE on the net >> >> Website: http://www.fi-ware.org >> Facebook: http://www.facebook.com/pages/FI-WARE/251366491587242 >> Twitter: http://twitter.com/Fiware >> LinkedIn: http://www.linkedin.com/groups/FIWARE-4239932 >> ---------------------------------------------------------------------- >> >> >> Este mensaje se dirige exclusivamente a su destinatario. Puede consultar nuestra política de envío y recepción de correo electrónico en el enlace situado más abajo. >> This message is intended exclusively for its addressee. We only send and receive email on the basis of the terms set out at: >> http://www.tid.es/ES/PAGINAS/disclaimer.aspx >> _______________________________________________ >> Fiware-lab-help mailing list >> Fiware-lab-help@lists.fi-ware.org >> https://lists.fi-ware.org/listinfo/fiware-lab-help > > _______________________________________________ > Fiware-lab-help mailing list > Fiware-lab-help@lists.fi-ware.org > https://lists.fi-ware.org/listinfo/fiware-lab-help _______________________________________________ Fiware-lab-help mailing list Fiware-lab-help@lists.fi-ware.org https://lists.fi-ware.org/listinfo/fiware-lab-help
        Hide
        aalonsog Alvaro Alonso added a comment -

        Hi,

        we have just fixed the issue.

        Sorry for the inconvenience.

        BR

        Álvaro

        El Jun 25, 2014, a las 6:23 PM, Álvaro Alonso escribió:

        > Hi Miguel, Bernd
        >
        > I have detected the problem and I'm working with TID team in order to solve it. I hope it will be fixed this afternoon
        >
        > Best regards
        > –
        > Álvaro
        >
        > El Jun 25, 2014, a las 2:35 PM, Bochow, Bernd escribió:
        >
        >> Many Thanks!
        >>
        >> Please take your time - not the most urgent issue.
        >>
        >> Best Regards, Bernd
        >>
        >> ============
        >> Bernd Bochow
        >> Next Generation Network Infrastructures
        >> Fraunhofer Institute for Open Communication Systems (FOKUS)
        >> Kaiserin-Augusta-Allee 31, D-10589 Berlin
        >> e-mail: bernd.bochow@fokus.fraunhofer.de, bernd.bochow@ieee.org
        >> phone: +49 30 3463-7238
        >> fax: +49 30 3463-997238
        >>
        >> On 25 Jun 2014, at 14:29, Miguel Carrillo wrote:
        >>
        >>> Dear Bernd,
        >>>
        >>> We have checked that this is happening and passed a pivate request to the UPM team (they are also on this list). I recall talking to this team yesterday and they were a little bit under pressure due to some sort of event in XiFi - let us see how fast they can react, hopefully soon.
        >>>
        >>> Best regards,
        >>>
        >>> Miguel
        >>>
        >>>
        >>>
        >>>
        >>> El 25/06/2014 13:55, Bochow, Bernd escribió:
        >>>> Dear All,
        >>>>
        >>>> since yesterday around 14:00 CEST I noticed a strange behavior of the cloud portal that I was not able to track down.
        >>>>
        >>>> I would like to ask if anybody of you has observed similar symptoms as described below.
        >>>>
        >>>> Many Thanks for your help!
        >>>> Any hint would be highly appreciated since I cannot use the portal now any more.
        >>>>
        >>>> =======
        >>>>
        >>>> I was creating routers and networks for an experiment on the Berlin node under my personal tenant 3014.
        >>>>
        >>>> At some point around that time the portal started to behave strangely.
        >>>> I observed the following:
        >>>>
        >>>> - my key-pairs and instances vanished and the flavors I could select from switched to different ones.
        >>>> - the floating-IP ranges I could select from changed and I could instantiate an image any more.
        >>>> (now got the error that I would need admin rights to launch an image)
        >>>>
        >>>> At this point in time I could see that I seemingly was not able to change anymore between regions.
        >>>> Regardless which region I selected from the drop-down list I ended up on some remote node (although the portal displayed the region selected).
        >>>> I could not identify the region active but it is the one offering the floating IPs from "net8300" and the flavors m1.tiny, m1.small, m2.largerdisk.
        >>>> The usual log on/off, refresh and browser cache clear did not help, so I assume it was not a local problem.
        >>>>
        >>>> Further trying to track down the problem I noticed the following.
        >>>>
        >>>> - I was still able to see my routers and networks.
        >>>> - I verified via the CLI that these have been instantiated at the Berlin node correctly.
        >>>> - I could modify these and set the default gateway on the router via the portal (I could select here from the Berlin node networks provided).
        >>>> - When trying to delete the networks and routers I failed and got an error message
        >>>>

        {"QuantumError": "Unable to complete operation on network d4b6d33a-4cd8-41e2-8dc9-47024ccf1858. There are one or more ports still in use on the network."}

        >>>> - via CLI I could identify that there was a port allocated but not shown via the portal. This port was created before the point in time when the problems started (along with the corresponding network/router and a vm instance that also vanished as noted before).
        >>>> - via CLI I could remove this port and then succeeded in removing the network through the cloud portal.
        >>>>
        >>>>
        >>>> Best Regards, Bernd
        >>>>
        >>>> ============
        >>>> Bernd Bochow
        >>>> Next Generation Network Infrastructures
        >>>> Fraunhofer Institute for Open Communication Systems (FOKUS)
        >>>> Kaiserin-Augusta-Allee 31, D-10589 Berlin
        >>>> e-mail: bernd.bochow@fokus.fraunhofer.de, bernd.bochow@ieee.org
        >>>> phone: +49 30 3463-7238
        >>>> fax: +49 30 3463-997238
        >>>>
        >>>>
        >>>>
        >>>> _______________________________________________
        >>>> Fiware-lab-help mailing list
        >>>> Fiware-lab-help@lists.fi-ware.org
        >>>> https://lists.fi-ware.org/listinfo/fiware-lab-help
        >>>
        >>> –
        >>> ----------------------------------------------------------------------
        >>> / _// Miguel Carrillo Pacheco
        >>> _/ _/ _/ _/ Telefónica Distrito Telefónica
        >>> / _//_/ _/ _/ Investigación y Edifico Oeste 1, Planta 9
        >>> _/ _/ _/ _/ Desarrollo Ronda de la Comunicación S/N
        >>> / _// 28050 Madrid (Spain)
        >>> Tel: (+34) 91 483 26 77
        >>>
        >>> e-mail: mcp@tid.es
        >>>
        >>> Follow FI-WARE on the net
        >>>
        >>> Website: http://www.fi-ware.org
        >>> Facebook: http://www.facebook.com/pages/FI-WARE/251366491587242
        >>> Twitter: http://twitter.com/Fiware
        >>> LinkedIn: http://www.linkedin.com/groups/FIWARE-4239932
        >>> ----------------------------------------------------------------------
        >>>
        >>>
        >>> Este mensaje se dirige exclusivamente a su destinatario. Puede consultar nuestra política de envío y recepción de correo electrónico en el enlace situado más abajo.
        >>> This message is intended exclusively for its addressee. We only send and receive email on the basis of the terms set out at:
        >>> http://www.tid.es/ES/PAGINAS/disclaimer.aspx
        >>> _______________________________________________
        >>> Fiware-lab-help mailing list
        >>> Fiware-lab-help@lists.fi-ware.org
        >>> https://lists.fi-ware.org/listinfo/fiware-lab-help
        >>
        >> _______________________________________________
        >> Fiware-lab-help mailing list
        >> Fiware-lab-help@lists.fi-ware.org
        >> https://lists.fi-ware.org/listinfo/fiware-lab-help
        >

        _______________________________________________
        Fiware-lab-help mailing list
        Fiware-lab-help@lists.fi-ware.org
        https://lists.fi-ware.org/listinfo/fiware-lab-help

        Show
        aalonsog Alvaro Alonso added a comment - Hi, we have just fixed the issue. Sorry for the inconvenience. BR – Álvaro El Jun 25, 2014, a las 6:23 PM, Álvaro Alonso escribió: > Hi Miguel, Bernd > > I have detected the problem and I'm working with TID team in order to solve it. I hope it will be fixed this afternoon > > Best regards > – > Álvaro > > El Jun 25, 2014, a las 2:35 PM, Bochow, Bernd escribió: > >> Many Thanks! >> >> Please take your time - not the most urgent issue. >> >> Best Regards, Bernd >> >> ============ >> Bernd Bochow >> Next Generation Network Infrastructures >> Fraunhofer Institute for Open Communication Systems (FOKUS) >> Kaiserin-Augusta-Allee 31, D-10589 Berlin >> e-mail: bernd.bochow@fokus.fraunhofer.de, bernd.bochow@ieee.org >> phone: +49 30 3463-7238 >> fax: +49 30 3463-997238 >> >> On 25 Jun 2014, at 14:29, Miguel Carrillo wrote: >> >>> Dear Bernd, >>> >>> We have checked that this is happening and passed a pivate request to the UPM team (they are also on this list). I recall talking to this team yesterday and they were a little bit under pressure due to some sort of event in XiFi - let us see how fast they can react, hopefully soon. >>> >>> Best regards, >>> >>> Miguel >>> >>> >>> >>> >>> El 25/06/2014 13:55, Bochow, Bernd escribió: >>>> Dear All, >>>> >>>> since yesterday around 14:00 CEST I noticed a strange behavior of the cloud portal that I was not able to track down. >>>> >>>> I would like to ask if anybody of you has observed similar symptoms as described below. >>>> >>>> Many Thanks for your help! >>>> Any hint would be highly appreciated since I cannot use the portal now any more. >>>> >>>> ======= >>>> >>>> I was creating routers and networks for an experiment on the Berlin node under my personal tenant 3014. >>>> >>>> At some point around that time the portal started to behave strangely. >>>> I observed the following: >>>> >>>> - my key-pairs and instances vanished and the flavors I could select from switched to different ones. >>>> - the floating-IP ranges I could select from changed and I could instantiate an image any more. >>>> (now got the error that I would need admin rights to launch an image) >>>> >>>> At this point in time I could see that I seemingly was not able to change anymore between regions. >>>> Regardless which region I selected from the drop-down list I ended up on some remote node (although the portal displayed the region selected). >>>> I could not identify the region active but it is the one offering the floating IPs from "net8300" and the flavors m1.tiny, m1.small, m2.largerdisk. >>>> The usual log on/off, refresh and browser cache clear did not help, so I assume it was not a local problem. >>>> >>>> Further trying to track down the problem I noticed the following. >>>> >>>> - I was still able to see my routers and networks. >>>> - I verified via the CLI that these have been instantiated at the Berlin node correctly. >>>> - I could modify these and set the default gateway on the router via the portal (I could select here from the Berlin node networks provided). >>>> - When trying to delete the networks and routers I failed and got an error message >>>> {"QuantumError": "Unable to complete operation on network d4b6d33a-4cd8-41e2-8dc9-47024ccf1858. There are one or more ports still in use on the network."} >>>> - via CLI I could identify that there was a port allocated but not shown via the portal. This port was created before the point in time when the problems started (along with the corresponding network/router and a vm instance that also vanished as noted before). >>>> - via CLI I could remove this port and then succeeded in removing the network through the cloud portal. >>>> >>>> >>>> Best Regards, Bernd >>>> >>>> ============ >>>> Bernd Bochow >>>> Next Generation Network Infrastructures >>>> Fraunhofer Institute for Open Communication Systems (FOKUS) >>>> Kaiserin-Augusta-Allee 31, D-10589 Berlin >>>> e-mail: bernd.bochow@fokus.fraunhofer.de, bernd.bochow@ieee.org >>>> phone: +49 30 3463-7238 >>>> fax: +49 30 3463-997238 >>>> >>>> >>>> >>>> _______________________________________________ >>>> Fiware-lab-help mailing list >>>> Fiware-lab-help@lists.fi-ware.org >>>> https://lists.fi-ware.org/listinfo/fiware-lab-help >>> >>> – >>> ---------------------------------------------------------------------- >>> / _/ / Miguel Carrillo Pacheco >>> _/ _/ _/ _/ Telefónica Distrito Telefónica >>> / _/ /_/ _/ _/ Investigación y Edifico Oeste 1, Planta 9 >>> _/ _/ _/ _/ Desarrollo Ronda de la Comunicación S/N >>> / _/ / 28050 Madrid (Spain) >>> Tel: (+34) 91 483 26 77 >>> >>> e-mail: mcp@tid.es >>> >>> Follow FI-WARE on the net >>> >>> Website: http://www.fi-ware.org >>> Facebook: http://www.facebook.com/pages/FI-WARE/251366491587242 >>> Twitter: http://twitter.com/Fiware >>> LinkedIn: http://www.linkedin.com/groups/FIWARE-4239932 >>> ---------------------------------------------------------------------- >>> >>> >>> Este mensaje se dirige exclusivamente a su destinatario. Puede consultar nuestra política de envío y recepción de correo electrónico en el enlace situado más abajo. >>> This message is intended exclusively for its addressee. We only send and receive email on the basis of the terms set out at: >>> http://www.tid.es/ES/PAGINAS/disclaimer.aspx >>> _______________________________________________ >>> Fiware-lab-help mailing list >>> Fiware-lab-help@lists.fi-ware.org >>> https://lists.fi-ware.org/listinfo/fiware-lab-help >> >> _______________________________________________ >> Fiware-lab-help mailing list >> Fiware-lab-help@lists.fi-ware.org >> https://lists.fi-ware.org/listinfo/fiware-lab-help > _______________________________________________ Fiware-lab-help mailing list Fiware-lab-help@lists.fi-ware.org https://lists.fi-ware.org/listinfo/fiware-lab-help
        Hide
        FIWARE-LAB-HELP FIWARE-LAB-HELP added a comment -

        Many thanks!

        Bernd Bochow
        Fraunhofer FOKUS, NGNI
        (Sent from mobile)

        -------- Ursprüngliche Nachricht --------
        Von: Álvaro Alonso
        Datum:25.06.2014 19:48 (GMT+01:00)
        An: "Bochow, Bernd"
        Cc: Miguel Carrillo ,""
        Betreff: Re: [Fiware-lab-help] fault symptoms with the fi-lab portal - reason unclear - please confirm

        Hi,

        we have just fixed the issue.

        Sorry for the inconvenience.

        BR

        Álvaro

        El Jun 25, 2014, a las 6:23 PM, Álvaro Alonso escribió:

        Hi Miguel, Bernd

        I have detected the problem and I'm working with TID team in order to solve it. I hope it will be fixed this afternoon

        Best regards

        Álvaro

        El Jun 25, 2014, a las 2:35 PM, Bochow, Bernd escribió:

        Many Thanks!

        Please take your time - not the most urgent issue.

        Best Regards, Bernd

        ============
        Bernd Bochow
        Next Generation Network Infrastructures
        Fraunhofer Institute for Open Communication Systems (FOKUS)
        Kaiserin-Augusta-Allee 31, D-10589 Berlin
        e-mail: bernd.bochow@fokus.fraunhofer.de<bernd.bochow@fokus.fraunhofer.de>, bernd.bochow@ieee.org<bernd.bochow@ieee.org>
        phone: +49 30 3463-7238
        fax: +49 30 3463-997238

        On 25 Jun 2014, at 14:29, Miguel Carrillo wrote:

        Dear Bernd,

        We have checked that this is happening and passed a pivate request to the UPM team (they are also on this list). I recall talking to this team yesterday and they were a little bit under pressure due to some sort of event in XiFi - let us see how fast they can react, hopefully soon.

        Best regards,

        Miguel

        El 25/06/2014 13:55, Bochow, Bernd escribió:
        Dear All,

        since yesterday around 14:00 CEST I noticed a strange behavior of the cloud portal that I was not able to track down.

        I would like to ask if anybody of you has observed similar symptoms as described below.

        Many Thanks for your help!
        Any hint would be highly appreciated since I cannot use the portal now any more.

        =======

        I was creating routers and networks for an experiment on the Berlin node under my personal tenant 3014.

        At some point around that time the portal started to behave strangely.
        I observed the following:

        • my key-pairs and instances vanished and the flavors I could select from switched to different ones.
        • the floating-IP ranges I could select from changed and I could instantiate an image any more.
          (now got the error that I would need admin rights to launch an image)

        At this point in time I could see that I seemingly was not able to change anymore between regions.
        Regardless which region I selected from the drop-down list I ended up on some remote node (although the portal displayed the region selected).
        I could not identify the region active but it is the one offering the floating IPs from "net8300" and the flavors m1.tiny, m1.small, m2.largerdisk.
        The usual log on/off, refresh and browser cache clear did not help, so I assume it was not a local problem.

        Further trying to track down the problem I noticed the following.

        • I was still able to see my routers and networks.
        • I verified via the CLI that these have been instantiated at the Berlin node correctly.
        • I could modify these and set the default gateway on the router via the portal (I could select here from the Berlin node networks provided).
        • When trying to delete the networks and routers I failed and got an error message {"QuantumError": "Unable to complete operation on network d4b6d33a-4cd8-41e2-8dc9-47024ccf1858. There are one or more ports still in use on the network."}
        • via CLI I could identify that there was a port allocated but not shown via the portal. This port was created before the point in time when the problems started (along with the corresponding network/router and a vm instance that also vanished as noted before).
        • via CLI I could remove this port and then succeeded in removing the network through the cloud portal.

        Best Regards, Bernd

        ============
        Bernd Bochow
        Next Generation Network Infrastructures
        Fraunhofer Institute for Open Communication Systems (FOKUS)
        Kaiserin-Augusta-Allee 31, D-10589 Berlin
        e-mail: bernd.bochow@fokus.fraunhofer.de<bernd.bochow@fokus.fraunhofer.de>, bernd.bochow@ieee.org<bernd.bochow@ieee.org>
        phone: +49 30 3463-7238
        fax: +49 30 3463-997238

        _______________________________________________
        Fiware-lab-help mailing list
        Fiware-lab-help@lists.fi-ware.org<Fiware-lab-help@lists.fi-ware.org>
        https://lists.fi-ware.org/listinfo/fiware-lab-help


        ----------------------------------------------------------------------
        / _// Miguel Carrillo Pacheco
        _/ _/ _/ _/ Telefónica Distrito Telefónica
        / _//_/ _/ _/ Investigación y Edifico Oeste 1, Planta 9
        _/ _/ _/ _/ Desarrollo Ronda de la Comunicación S/N
        / _// 28050 Madrid (Spain)
        Tel: (+34) 91 483 26 77

        e-mail: mcp@tid.es<mcp@tid.es>

        Follow FI-WARE on the net

        Website: http://www.fi-ware.org<http://www.fi-ware.org/>
        Facebook: http://www.facebook.com/pages/FI-WARE/251366491587242
        Twitter: http://twitter.com/Fiware
        LinkedIn: http://www.linkedin.com/groups/FIWARE-4239932
        ----------------------------------------------------------------------

        ________________________________

        Este mensaje se dirige exclusivamente a su destinatario. Puede consultar nuestra política de envío y recepción de correo electrónico en el enlace situado más abajo.
        This message is intended exclusively for its addressee. We only send and receive email on the basis of the terms set out at:
        http://www.tid.es/ES/PAGINAS/disclaimer.aspx
        _______________________________________________
        Fiware-lab-help mailing list
        Fiware-lab-help@lists.fi-ware.org<Fiware-lab-help@lists.fi-ware.org>
        https://lists.fi-ware.org/listinfo/fiware-lab-help

        _______________________________________________
        Fiware-lab-help mailing list
        Fiware-lab-help@lists.fi-ware.org<Fiware-lab-help@lists.fi-ware.org>
        https://lists.fi-ware.org/listinfo/fiware-lab-help

        _______________________________________________
        Fiware-lab-help mailing list
        Fiware-lab-help@lists.fi-ware.org
        https://lists.fi-ware.org/listinfo/fiware-lab-help

        Show
        FIWARE-LAB-HELP FIWARE-LAB-HELP added a comment - Many thanks! Bernd Bochow Fraunhofer FOKUS, NGNI (Sent from mobile) -------- Ursprüngliche Nachricht -------- Von: Álvaro Alonso Datum:25.06.2014 19:48 (GMT+01:00) An: "Bochow, Bernd" Cc: Miguel Carrillo ,"" Betreff: Re: [Fiware-lab-help] fault symptoms with the fi-lab portal - reason unclear - please confirm Hi, we have just fixed the issue. Sorry for the inconvenience. BR – Álvaro El Jun 25, 2014, a las 6:23 PM, Álvaro Alonso escribió: Hi Miguel, Bernd I have detected the problem and I'm working with TID team in order to solve it. I hope it will be fixed this afternoon Best regards – Álvaro El Jun 25, 2014, a las 2:35 PM, Bochow, Bernd escribió: Many Thanks! Please take your time - not the most urgent issue. Best Regards, Bernd ============ Bernd Bochow Next Generation Network Infrastructures Fraunhofer Institute for Open Communication Systems (FOKUS) Kaiserin-Augusta-Allee 31, D-10589 Berlin e-mail: bernd.bochow@fokus.fraunhofer.de< bernd.bochow@fokus.fraunhofer.de >, bernd.bochow@ieee.org< bernd.bochow@ieee.org > phone: +49 30 3463-7238 fax: +49 30 3463-997238 On 25 Jun 2014, at 14:29, Miguel Carrillo wrote: Dear Bernd, We have checked that this is happening and passed a pivate request to the UPM team (they are also on this list). I recall talking to this team yesterday and they were a little bit under pressure due to some sort of event in XiFi - let us see how fast they can react, hopefully soon. Best regards, Miguel El 25/06/2014 13:55, Bochow, Bernd escribió: Dear All, since yesterday around 14:00 CEST I noticed a strange behavior of the cloud portal that I was not able to track down. I would like to ask if anybody of you has observed similar symptoms as described below. Many Thanks for your help! Any hint would be highly appreciated since I cannot use the portal now any more. ======= I was creating routers and networks for an experiment on the Berlin node under my personal tenant 3014. At some point around that time the portal started to behave strangely. I observed the following: my key-pairs and instances vanished and the flavors I could select from switched to different ones. the floating-IP ranges I could select from changed and I could instantiate an image any more. (now got the error that I would need admin rights to launch an image) At this point in time I could see that I seemingly was not able to change anymore between regions. Regardless which region I selected from the drop-down list I ended up on some remote node (although the portal displayed the region selected). I could not identify the region active but it is the one offering the floating IPs from "net8300" and the flavors m1.tiny, m1.small, m2.largerdisk. The usual log on/off, refresh and browser cache clear did not help, so I assume it was not a local problem. Further trying to track down the problem I noticed the following. I was still able to see my routers and networks. I verified via the CLI that these have been instantiated at the Berlin node correctly. I could modify these and set the default gateway on the router via the portal (I could select here from the Berlin node networks provided). When trying to delete the networks and routers I failed and got an error message {"QuantumError": "Unable to complete operation on network d4b6d33a-4cd8-41e2-8dc9-47024ccf1858. There are one or more ports still in use on the network."} via CLI I could identify that there was a port allocated but not shown via the portal. This port was created before the point in time when the problems started (along with the corresponding network/router and a vm instance that also vanished as noted before). via CLI I could remove this port and then succeeded in removing the network through the cloud portal. Best Regards, Bernd ============ Bernd Bochow Next Generation Network Infrastructures Fraunhofer Institute for Open Communication Systems (FOKUS) Kaiserin-Augusta-Allee 31, D-10589 Berlin e-mail: bernd.bochow@fokus.fraunhofer.de< bernd.bochow@fokus.fraunhofer.de >, bernd.bochow@ieee.org< bernd.bochow@ieee.org > phone: +49 30 3463-7238 fax: +49 30 3463-997238 _______________________________________________ Fiware-lab-help mailing list Fiware-lab-help@lists.fi-ware.org< Fiware-lab-help@lists.fi-ware.org > https://lists.fi-ware.org/listinfo/fiware-lab-help – ---------------------------------------------------------------------- / _/ / Miguel Carrillo Pacheco _/ _/ _/ _/ Telefónica Distrito Telefónica / _/ /_/ _/ _/ Investigación y Edifico Oeste 1, Planta 9 _/ _/ _/ _/ Desarrollo Ronda de la Comunicación S/N / _/ / 28050 Madrid (Spain) Tel: (+34) 91 483 26 77 e-mail: mcp@tid.es< mcp@tid.es > Follow FI-WARE on the net Website: http://www.fi-ware.org < http://www.fi-ware.org/ > Facebook: http://www.facebook.com/pages/FI-WARE/251366491587242 Twitter: http://twitter.com/Fiware LinkedIn: http://www.linkedin.com/groups/FIWARE-4239932 ---------------------------------------------------------------------- ________________________________ Este mensaje se dirige exclusivamente a su destinatario. Puede consultar nuestra política de envío y recepción de correo electrónico en el enlace situado más abajo. This message is intended exclusively for its addressee. We only send and receive email on the basis of the terms set out at: http://www.tid.es/ES/PAGINAS/disclaimer.aspx _______________________________________________ Fiware-lab-help mailing list Fiware-lab-help@lists.fi-ware.org< Fiware-lab-help@lists.fi-ware.org > https://lists.fi-ware.org/listinfo/fiware-lab-help _______________________________________________ Fiware-lab-help mailing list Fiware-lab-help@lists.fi-ware.org< Fiware-lab-help@lists.fi-ware.org > https://lists.fi-ware.org/listinfo/fiware-lab-help _______________________________________________ Fiware-lab-help mailing list Fiware-lab-help@lists.fi-ware.org https://lists.fi-ware.org/listinfo/fiware-lab-help
        mev Manuel Escriche made changes -
        Field Original Value New Value
        Assignee Manuel Escriche [Administrator] [ mev ] Álvaro Alonso [ aalonsog ]
        aalonsog Alvaro Alonso made changes -
        Resolution Done [ 10000 ]
        Status To Do [ 10001 ] Done [ 10000 ]
        mev Manuel Escriche made changes -
        Component/s FIWARE-LAB-HELP [ 10279 ]
        mev Manuel Escriche made changes -
        Workflow Basic Workflow [ 12466 ] FW eRequest Workflow [ 16259 ]
        Issue Type Question [ 10004 ] eRequest [ 10101 ]
        FI-WARE Environment FI-LAB [ 10100 ]
        Resolution Done [ 10000 ]
        mev Manuel Escriche made changes -
        Resolution Done [ 10000 ]
        mev Manuel Escriche made changes -
        Workflow FW eRequest Workflow [ 16259 ] eRequest Workflow-2 [ 16460 ]
        mev Manuel Escriche made changes -
        Status Done [ 10000 ] In Progress [ 3 ]
        mev Manuel Escriche made changes -
        Status In Progress [ 3 ] Done [ 10000 ]
        mev Manuel Escriche made changes -
        Workflow eRequest Workflow-2 [ 16460 ] FW eRequest Workflow [ 16843 ]
        mev Manuel Escriche made changes -
        Fix Version/s Sprint 4.1.1 [ 10737 ]
        mev Manuel Escriche made changes -
        Reporter FIWARE-LAB-HELP [ fiware-lab-help ] FW External User [ fw.external.urser ]
        backlogmanager Backlog Manager made changes -
        Summary [Fiware-lab-help] fault symptoms with the fi-lab portal - reason unclear - please confirm FIWARE.Request.Lab.fault symptoms with the fi-lab portal - reason unclear - please confirm
        aalonsog Alvaro Alonso made changes -
        Summary FIWARE.Request.Lab.fault symptoms with the fi-lab portal - reason unclear - please confirm FIWARE.Request.Lab.Cloud.CloudPortal.faultsymptoms
        mev Manuel Escriche made changes -
        Component/s FIWARE-TECH-HELP [ 10278 ]
        Component/s FIWARE-LAB-HELP [ 10279 ]
        mev Manuel Escriche made changes -
        Summary FIWARE.Request.Lab.Cloud.CloudPortal.faultsymptoms FIWARE.Request.Tech.Cloud.CloudPortal.faultsymptoms
        mev Manuel Escriche made changes -
        Workflow FW eRequest Workflow [ 16843 ] FW extRequest Workflow-II [ 40571 ]
        Status Done [ 10000 ] Closed [ 6 ]
        Issue Type eRequest [ 10101 ] extRequest [ 10104 ]
        mev Manuel Escriche made changes -
        mev Manuel Escriche made changes -
        HD-Enabler Cloud Portal [ 10860 ]
        HD-Chapter Cloud [ 10837 ]
        Transition Time In Source Status Execution Times Last Executer Last Execution Date
        To Do To Do Done Done
        18d 19h 8m 1 Alvaro Alonso 13/Oct/14 9:42 AM
        Done Done In Progress In Progress
        9d 12h 47m 1 Manuel Escriche 22/Oct/14 10:29 PM
        In Progress In Progress Done Done
        2m 1s 1 Manuel Escriche 22/Oct/14 10:31 PM
        Done Done Closed Closed
        446d 11h 36m 1 Manuel Escriche 12/Jan/16 9:08 AM

          People

          • Assignee:
            aalonsog Alvaro Alonso
            Reporter:
            fw.ext.user FW External User
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            Dates

            • Created:
              Updated:
              Resolved: